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SureCritic / Lumpp & Sons Inc.
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Lumpp & Sons Inc.

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,766 Reviews)
96
Write a Review
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Score Details

5 stars
94%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
1.0
ReScore™ Average
96
Net Promoter Score ®

Business Details

Categories
Contact
(630) 324-6394
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 8:00 PM
Tue
8:00 AM - 8:00 PM
Wed
8:00 AM - 8:00 PM
Thu
8:00 AM - 8:00 PM
Fri
8:00 AM - 8:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Central Time (Us & Canada)
670 Vandustrial Dr STE 5 Westmont, IL 60559-2774
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Lumpp & Sons Inc.'s Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,766 Reviews)
Write a Review
Recent Reviews
Verified Customer
Downers Grove, IL
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
10
Outstanding Service
Outstanding service. Patrick Lump is the best
EO
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ED O.
Darien, IL
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2025
verified customerVerified Customer
10
Great reliable service.
I have never been disappointed in the people or work done. The is done correctly every time. Best place to take my cars.
HS
HANK S.
Lemont, IL
Jeep Liberty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Trustworthy service
Lumpp and Sons does quick and efficient service with fair charges.

Good communication and trustworthy work.
MT
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Michelle T.
Willowbrook, IL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/30/2025
0
I do not recommend Lump & Sons
I don't recommend them. Not once did anyone tell me there was going to be any type of cost until they brought my car up front. I didn't sign any paperwork giving permission to do anything to my car. That's pretty crappy!!! And unprofessional. I'm a former automotive manager, and if one of my employees did something like that. We'd be eating the cost. You can't just assume someone wants or can afford the service at the moment. I'd like a refund, for being lied. I was told if anything needs to be removed off the car to help diagnostic the issue they would let me know. I was in the waiting room the whole time. They can make a wrong thing right.
KV
KEN V.
Willowbrook, IL
Kia Soul
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Great Service
They do good, honest work while taking a reasonable amount of time. But it's okay to wait in their lobby because there's a dog!
JP
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JOHN P.
Downers Grove, IL
Acura TLX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2025
verified customerVerified Customer
10
Always exceeding expectations
I’ve been taking my car to Lumpp’s for service since I bought it 6 years ago. They take the time to go bumper to bumper to check everything out and fix what’s needed.
Verified Customer
Lombard, IL
Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2025
verified customerVerified Customer
9
The best
Thanks, always the best place to take my car!
BG
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BERNARD G.
Westmont, IL
Kia Soul
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
The best
The best car repair in Illinois. Expert service at a reasonable price. Can't be beat.
JM
JEFF M.
Westmont, IL
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Excellent Service
Knowledgeable. Knew exactly what I was talking about. Took care of issue. Will be coming in soon for some small problems I see. Thanks so much?
SS
SCOTT S.
Westmont, IL
Honda CR-V
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/14/2025
verified customerVerified Customer
4
Always something.
Through I am happy with the repair itself; added issues were caused. One, Through I know I have minor issues with my coolant and oil leak; both were empty when I checked them. My coolant reserve is no longer secured.. to ANYTHING. I am no longer able to close my hood. They were nice enough to fix my front grill's missing fasteners but, one of the holes they "fix" was for rod to hold open my hood. I am moving so I do not have time have anything corrected.
MT
MICHELLE T.
Willowbrook, IL
Chevrolet HHR
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/12/2025
verified customerVerified Customer
0
Disappointed in the service
Not once did anyone tell me there was going to be any type of cost until they brought my car up front. I didn't sign any paperwork giving permission to do anything to my car. That's pretty crappy!!! And unprofessional. I'm a former automotive manager and if one of my employees did something like that. We'd be eating the cost. You can't just assume someone wants or can afford the service.
TP
TINA P.
Downers Grove, IL
Honda Civic Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Lumpp and Sons - the absolute best
I started taking my daughter’s car to Lumpp and Sons based on the recommendation of 2 friends… and talk about a hidden gem of a find. Superior customer service, fabulous communication, completely trustworthy, zero worry about getting scammed. I truly feel lucky to be their customer.
BP
BILL P.
Downers Grove, IL
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
10
Routine grease, oil filter job.
But, for tougher issues, one gets, accurate diagnosis, excellent work, at a fair price, always!
MH
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MIKE H.
Lyons, IL
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
Great service
Always good service in a good time frame- thanks guys
GT
GAIL T.
Johnsburg, IL
Honda Ridgeline
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Great service!
Fast friendly service.
Patrick changed my oil, brakes and routers. He let me know i needed to replace my tires, the belts were showing on the inside of the tire, which i didnt realize. Thanks Patrick!
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