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SureCritic / Luther Collision & Glass - South St. Paul
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Luther Collision & Glass - South St. Paul

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(17 Reviews)
82
Write a Review

Score Details

5 stars
86%
4 stars
6%
3 stars
2%
2 stars
<1%
1 star
4%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
82
Net Promoter Score ®

Business Details

Categories
Contact
(952) 367-4500
No Business Hours Provided

Business Hours

* No Time Zone Provided
490 Villaume Avenue South Saint Paul Minneapolis, MN 55075
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Luther Collision & Glass - South St. Paul's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(17 Reviews)
Write a Review
Recent Reviews
BB
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Brian B.
Subaru Crosstrek
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
Great swrvice
Would use again if needed.
SD
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Sandra D.
Subaru Crosstrek
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2024
verified customerVerified Customer
10
Happy customer
Very thorough . Friendly and accommodating .
They sure my questions were answered, kept me informed of the progress and pick-up date. My car looks new. It was also very clean inside and out.
I would definitely use Luther Collision again.
MH
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Marc H.
Subaru Ascent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2024
verified customerVerified Customer
10
Great service
Effective and efficient
KE
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Kriss E.
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2024
verified customerVerified Customer
10
Great Job!
The car looks great and the detailing of the inside and out made the car feel like and look like new.
The experience exceeded my expectation.
DR
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Daniel R.
Subaru Ascent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2024
verified customerVerified Customer
10
Satisfied customer
Jod well done
EP
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Eric P.
Subaru Crosstrek
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2024
verified customerVerified Customer
10
Awesome repair experience from start to finish!
Terrific job done by all involved from the moment I called to schedule my repair to the time I picked it up in pristine, like-new condition. Don't think twice about it - this is your spot.
HR
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Hanna R.
Subaru Ascent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2024
verified customerVerified Customer
10
Excellent from start to finish!
Excellent from start to finish!
RB
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Richard B.
Subaru Crosstrek
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2023
verified customerVerified Customer
10
Best collision repair experience ever!
previously provided
DL
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Donna L.
Subaru Legacy
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2023
verified customerVerified Customer
9
Great!
The process smoother than I expected and staff most helpful.
HD
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Heather D.
Subaru Forester
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/23/2023
verified customerVerified Customer
0
Poor service and long wait time
The repair took twice as long as I was originally told. I brought it in on 9/27 because that was the soonest appointment available (7 weeks out from when I called to schedule the repair). The communication was a lot the first week then nothing going forward. I was given no reason for the delay in repairs or any estimate when they might be done. When I called to find out where things were at on 10/13, because the rep didn’t call to give an update when he said he would, I was sent to voicemail. The following week 10/17, he had no answer as to when it would be done or why it was taking so long. Then I got a text on 10/20 that there was yet another supplement and I couldn’t get my car until that was approved. Again my insurance company responded immediately and I was finally able to pick it up that day. Should I need body work in the future, I definitely won’t be bringing it here
CW
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Charles W.
Subaru Forester
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/20/2023
verified customerVerified Customer
7
Forester repairs
No Thank You
CR
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Carrie R.
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2023
verified customerVerified Customer
10
Bumper Replacement
Mike Deutsch made the experience so easy. He helped me with all questions I had. The whole process was so simple. I didn't have to do anything on my end. It was nice to have great customer service/experience as that is unfortunately rare these days.
CB
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Charles B.
Subaru Crosstrek
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2023
verified customerVerified Customer
10
Stolen car damage
From my first contact with Luther everyone was very professional and made the next ten days
until I picked up my Subaru a relative easy experience. They helped to make my car issues a lot
smaller than they originally started to be. Some men had stolen it from Cub Foods parking lot and had a party in it for a few days. Thanks to you and Starlink for restoring it .
JM
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Jacquelyn M.
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2022
verified customerVerified Customer
10
Very positive experience
The part needing replacement was back ordered but when it came in the repair was done quickly and I was very satisfied with how it was handled.
KK
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Kyle K.
Subaru Forester
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/17/2022
verified customerVerified Customer
0
Terrible Experience
It took a month to complete a repair that the shop knew was incoming for over two months prior to drop off. When the vehicle was finally done, the low tire pressure light was on when I picked it up.
Displaying Review 1 - 15 of 17 in total
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