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Jackson Auto Repair

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(182 Reviews)
-100
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

We're locally owned, family operated and have more than 30 years experience! We committed to providing you with exceptional service, value and quality of work. We're locally owned, family operated and have more than 30 years experience! We committed to providing you with exceptional service, value and quality of work.

Categories
European Auto Repair, Car Maintenance, Oil Change
Contact
(731) 410-6688
No Business Hours Provided

Business Hours

* Central Time (Us & Canada)
233 State St Jackson, TN 38301 USA
Jackson Auto Repair's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(182 Reviews)

JS
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Jeremy S.
Milan, TN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/15/2024
0
Service
I understand what you are saying but I took to get a oil change after the work was done and they told me most of the oil is coming still from the valve cover gasket 3100 dollars for that at least I thought you would have that fix that then I could move on to the other small leaks y’all didn’t even fix what I ask to get fix

TH
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Tom H.
Bells, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2020
Friendly and willing to help
I would like to think Jackson auto repair for such a great job they did on my Ford pick up I had carried this truck to a couple other people they claim they fixed it but They did not I am very satisfied with Jackson auto repair for the job that they did for me and I do recommend anybody that has any kind of mechanic work that needs to be done to go see Frank and all the guys there at Jackson auto repair
Recommended

MH
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Marietta H.
Huntingdon, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2020
Professional and Courteous
From the first phone call I made to the completion of all my repairs the team at Jackson Auto Repair made me feel like my business was important to them. From the Owner to the Manager and Service Team without exception , there was complete professionalism! All repairs and costs were explained in detail before hand and all my questions were addressed courteously and in detail . They are to be trusted and are rare these days with their extraordinary customer service!
Recommended

GF
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Gary F.
Jackson, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2019
Absolutely Great Service
Frank, John, Christian and the rest of the crew at Jackson Auto Repair are great.

They serviced my wife's 2001 Passat back in March and did a fantastic job diagnosing and repairing things that I didn't realize were going to cause serious problems and expense in the near future. I was so pleased with the repairs on her car that I figured I'd have them look at my '09 Toyota Sienna. they diagnosed the same things as Toyota had told me needed to be scheduled but their prices were better. As for customer service, they come to pickup and drop-off your vehicle as needed which is extremely convenient. I trust them keeping my vehicles in top running shape without pushing unneeded repairs.
Recommended

RS
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RICHARD S.
Reagan, TN
2012 Mercedes-Benz C300 4MATIC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2018
verified customerVerified Customer
Category: Service
2012 Mercedes Benz, No ABS, no cruise control, and no start.
At 66,000 miles, this car had major problems as title above. The Jackson Auto Repair group fixed all the above problems in record time. As it turns out, wheel sensors seems to be a major problem on all wheel drive vehicles, no matter the make. As for the no start condition, I feel getting six years, out of a factory installed battery was pretty good. So thanks to Jackson Repair group, new wheel sensors are on, along with a new battery, in and out in record time. Down time, less than 24 hours, and price wise, cheaper than a MB car dealer.
Recommended

BF
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BILL F.
Jackson, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2018
verified customerVerified Customer
Category: Service
Above and Beyond
Not to bore you with minute details, I had an interesting conundrum with a project on my new auto.
Jackson Auto Repair quickly and reasonably solved the problem and I have to send a huge Thanks to
Rex and the crew for taking care the situation. Having been a customer for several years I can
definitely recommend them for your automotive needs. Thanks guys!
Recommended

CM
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CLIFFORD M.
Jackson, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2018
verified customerVerified Customer
Category: Service
2000 Bmw 323i
Always professional, courteous, and knowledgeable! They keep you informed of the work performed! Oh, and a plus.... they don't focus just on the reason you've brought your car there! Meaning they search other causes! Great work!!!
Recommended

JN
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JOHN N.
Jackson, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2018
verified customerVerified Customer
Category: Service
Service
I have used Jackson Auto Repair on numerous occasions for repairs and routine maintenance. They have always been superior in service and very polite and helpful on every occasion. I would recommend them highly.
Recommended

LM
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LISA M.
Humboldt, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2018
verified customerVerified Customer
Category: Service
Service
Service is top notch???
Recommended

Verified Customer
Jackson, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2018
verified customerVerified Customer
Category: Service
??
??
Recommended

Verified Customer
Bells, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2018
verified customerVerified Customer
Category: Service
Quick and great staff!
Great staff and got me in and out quickly! Would definitely recommend them!
Recommended
Christian B., Owner from Jackson Auto Repair responded on 05/17/2018 01:09 PM

Thank you! When you come in again let us know you left this so we can thank you personally.

Christian Byler

731-410-6688


JS
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JABREAL S.
Jackson, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2018
verified customerVerified Customer
Category: Service
they did great job they worked with me while I was away was patient and the car was serviced really well.
they did great job they worked with me while I was away was patient and the car was serviced really well.
Recommended
Christian B., Owner from Jackson Auto Repair responded on 05/17/2018 01:20 PM

Thank you.  We appreciate you keeping in contact with us. It made the whole situation easier to deal with.

Christian Byler

731-410-6688


MJ
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MICHELLE J.
Jackson, TN
2013 Mercedes-Benz ML350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2018
verified customerVerified Customer
Category: Service
Great customer service
Very professional, went out of their way for to help me, clear communication
Recommended
Christian B., Owner from Jackson Auto Repair responded on 05/17/2018 01:23 PM

Thank you for reviewing us.  Lookig forward to taking care of you and your vehicle.

Christian Byler

731-410-6688


AW
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Amanda W.
Cedar Grove, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2018
Excellent!
We were pleased and pleasantly surprised by Jackson Auto Service. They kept us informed every step of the way through email/text/telephone. They did the work quickly and, thankfully, no surprises. Great people.
My BMW is driving like a dream.
Recommended

JK
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JEFF K.
Jackson, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2018
verified customerVerified Customer
Category: Service
Fast and friendly service
Thanks
Recommended
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