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Machado's Auto Care

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(931 Reviews)
95
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

About

Welcome to Machado's Auto Care, where your car is part of the family. We are a family-run, family-owned, full-service facility. As one of the few independently-owned AAA Approved facility in Livermore, we take great pride in our honesty, our precision and our service. When it comes to you, our guests, we always strive to go above and Welcome to Machado's Auto Care, where your car is part of the family. We are a family-run, family-owned, full-service facility. As one of the few independently-owned AAA Approved facility in Livermore, we take great pride in our honesty, our precision and our service. When it comes to you, our guests, we always strive to go above and beyond to exceed your needs. ...more

Categories
Auto Repair, Oil Change, Transmission Repair
Contact
(925) 606-8194

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
4001 First St #1 Livermore, CA 94551-4950
Machado's Auto Care's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(931 Reviews)

PH
Paul H.
Livermore, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
Category: Service
Paul said they did great.
Recommended

JL
Justin L.
Livermore, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Machado's-what your vehicle needs
Stefanie was an absolutely joy to work with. Helped out my sick vehicle. Thank you Machado's crew.

I will be back at the next service interval.

VW
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Veronica W.
Livermore, CA
GMC Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Great, reliable, trustworthy and friendly service.
So glad I found Machado's. The office staff is great. Very good at explaining everything prior to work being done. And the mechanic is top notch. As well as great at explaining what was wrong and how and way they fixed it. So far no work that isn't necessary has ever been done.
I will continue going to Machado's and will take my other vehicle there as well.

MC
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Mark C.
Livermore, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Kia Car Repair
Machado’s is the best. I’ve been taking my cars to them for almost 20 years. The mechanics are professional, competent, and trustworthy.

FG
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Frank G.
Livermore, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Great customer service and vehicle repair
Easy scheduling with the receptionist Stephanie who is always very polite. The guys always are thorough with the work they do and anything that they find that will keep both my wife and daughter’s cars on the road. It’s great to know that I can trust everyone at Machado’s with GREAT work and CUSTOMER SERVICE.

SR
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Saundra R.
Livermore, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Great service
Great service, honest
Won’t try to sell you something you don’t need

Verified Customer
Livermore, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
New Rear brakes
Everything was done properly and in a very timely manner. Definitely would go back

Verified Customer
Livermore, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/02/2025
verified customerVerified Customer
8
Poor performance of my 2016 Masada CX-5 Quickly Repaired
I was happy to learn that what seemed like a dreaded transmission failure was quickly diagnosed and corrected; new plugs and coils did the trick

JH
Jenny H.
Livermore, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Car maintenance
Machado’s Auto Care people are precise, friendly and helpful. They explain their work so that I can understand what they did, either something specific or regular maintenance.

GB
Geoff B.
Livermore, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2025
verified customerVerified Customer
10
Great communication
Great responsiveness and timely work

CN
Catherine N.
Livermore, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Machado’s Auto Care
Machado‘s provides timely service, very transparent with their estimates, and with the communication regarding the concerns of a vehicle. It’s a pleasure to work with them.

DH
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Don H.
Livermore, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
10
provided excellent workmanship
They’re extremely busy, but they were able to fit me in so my daughter could go to the snow with her six-year-old daughter

AM
Anna M.
Turlock, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
10
Excellent service
I was able to take my car in and get a diagnostic same day. Maybe it was luck but I explained to them I work in Livermore but live in Turlock and they was willing to try and help me get at least a diagnostic same day. They communicated with me right away about it being completed and recommended what i should be getting done soon. Highly recommend.

SR
Shirley R.
Livermore, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2025
verified customerVerified Customer
10
Machado Auto Care
Been going to them for years. They always honest and keep your costs to minimum. They have checked my engine light a couple of times for free. They just ask that I come there if it needs work.
I feel I can trust their judgement. They have saved me money and i would recommend to anyone.

CH
Carol H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
verified customerVerified Customer
10
Latest visit
Excellent service and everyone is friendly and prossional. They are very honest and explains things perfectly. I will definitely return for future car services!!

Displaying Review 1 - 15 of 931 in total
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