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Mac's Auto Care

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,501 Reviews)
94
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

About

Family owned and operated with over 30 years of experience. Our team of experienced and certified mechanics is dedicated to providing exceptional customer service and ensuring that your vehicle is running at its best. Family owned and operated with over 30 years of experience. Our team of experienced and certified mechanics is dedicated to providing exceptional customer service and ensuring that your vehicle is running at its best.

Categories
Auto Maintenance, Auto Recycler, Car Maintenance
Contact
(714) 545-2744

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
9:00 AM - 2:00 PM
Sun
closed
* Pacific Time (Us & Canada)
3019 Enterprise St Costa Mesa, CA 92626
Mac's Auto Care's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,501 Reviews)

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AARON D.
Irvine, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2025
verified customerVerified Customer
10
The best most trustworthy mechanic to take your car to
Macs automotive is the best place to take your car to they never try and sell you anything you don’t need.
Larry, the owner is very honest and does a great job every time making sure the job is done right.
His staff is very knowledgeable and get the job done in a timely manner.
Larry G. from Mac's Auto Care responded on 02/17/2025 12:25 PM

It's wonderful to hear that you had such a positive experience with us. We firmly believe in honesty and only recommending what your vehicle truly needs—kind of like a mechanic's version of "keeping it real." Larry and the team take great pride in their work, and it’s fantastic to know that their expertise and efficiency made a difference for you. We appreciate your support and look forward to keeping your vehicle in tip-top shape!

Larry Gaff

Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/15/2025
verified customerVerified Customer
8
Great service
Great service and prompt ti my scheduled time.
Larry G. from Mac's Auto Care responded on 02/18/2025 09:40 AM

We appreciate your feedback about our service and punctuality. It's always a good sign when our schedule aligns like a perfectly tuned engine. If you have any suggestions or further thoughts on how we could bump that rating up to five stars, we’re all ears! Your insights help us keep rolling smoothly.


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Tire alignment
No comment
Larry G. from Mac's Auto Care responded on 02/15/2025 09:39 AM

We appreciate your five-star rating! Sometimes, words are overrated, right? If there's anything specific you'd like to share or anything we can do for you in the future, feel free to drop us a line. Your feedback is always welcome!


FS
FANDIP S.
Irvine, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Great quick services
Great quick service
Larry G. from Mac's Auto Care responded on 02/10/2025 09:36 AM

We're delighted to hear that you enjoyed our quick service! We aim to make your visit as speedy as possible—after all, life’s too short to spend it waiting around while your car gets pampered. If there’s anything else we can help you with, just let us know!


SH
SAM H.
Mercedes-Benz S550
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
wheel alignment
Larry and his team performed an excellent service and took good care of my car, they were professional and on time. Very pleased with the overall experience and the price was exactly as quoted. Will be coming back for sure.
Larry G. from Mac's Auto Care responded on 02/10/2025 07:38 AM

It's fantastic to hear that Larry and the team hit all the right notes with your service experience! Professionalism and punctuality are music to our ears, and we're glad the pricing was in perfect harmony with your expectations. We appreciate your trust and look forward to fine-tuning your car’s needs in the future!

Larry Gaff

BC
Brian C.
California
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
Category: Service
Brian said they were very responsive, quick, thorough, and he appreciated the packet of the before and after of his vehicle.
Recommended
Larry G. from Mac's Auto Care responded on 02/08/2025 09:39 AM

We're glad to hear you had a positive experience! Being responsive and thorough is our specialty, and we’re happy to know the before-and-after packet was appreciated. We aim for excellence, and it sounds like we hit the mark with your visit. Here's to keeping your vehicle in tip-top shape!


DR
Danielle R.
California
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/05/2025
verified customerVerified Customer
Category: Service
Danielle said she never had a wheel alignment but it was good. The guy there could've been a little more welcoming and a little bit more personable. She suggested they may also want to update their waiting area. They're in a place surrounded by a bunch of other similar businesses and their waiting areas look a lot better.
Recommended
Larry G. from Mac's Auto Care responded on 02/08/2025 09:39 AM

We appreciate you sharing your thoughts with us. It's great to hear your wheel alignment experience was a good one, even if it was your first rodeo with one. We're all about ensuring customers feel welcomed, so we'll definitely take that feedback to heart—I'll pass your suggestion to our team so we can work on turning those smiles up a notch. And as for the waiting area, consider it noted! We don't want our space to be the wallflower at the business party. Thanks for the constructive feedback; it's always helpful as we aim to improve.


CF
CSADA F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Excellent service
Very professional, on time appointment, great experienced staff. Very easy to deal with and explained everything in detail.
Larry G. from Mac's Auto Care responded on 02/04/2025 09:02 AM

We’re glad to hear that you had a smooth experience with us. It's great to know our team’s professionalism and knack for detailed explanations hit the mark. We aim to make each appointment as easy as a Sunday drive—just without the scenic route. If you have any other car care needs, you know where to find us!


BY
BARNEY Y.
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/03/2025
verified customerVerified Customer
3
Wheel alignment not done correctly
They did a 4 wheel alignment on my car but realized all the mistakes after I had left. I called and mentioned to Larry that my steering wheel was not centered. I also noticed the car pulls slightly to the left. He scheduled me for another appointment to correct the problems. I also went last year only to have to come in for a correction too. The tech needs to be more careful and test drive my vehicle. He didn't test drive it.
Larry G. from Mac's Auto Care responded on 02/04/2025 08:59 AM

We appreciate you taking the time to share your experience, and we're sorry to hear about the alignment issues you've encountered. It's definitely disheartening when your car isn’t steering straight, as driving with a crooked wheel isn’t exactly a new trend in the automotive world. Rest assured, we take your feedback seriously, especially when it comes to the attention our vehicles deserve. It's our goal to get everything just right, and it sounds like we've missed the mark on this occasion. We're glad to hear that Larry was proactive in scheduling a follow-up appointment to rectify the situation. Please know that your comments will help us improve, and we hope to regain your trust when you come in next. We promise to give your vehicle the test drive it deserves—consider it our way of ensuring no car left behind!

Larry Gaff

AS
Allan S.
California
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
Category: Service
Allan said they were good.
Recommended
Larry G. from Mac's Auto Care responded on 02/01/2025 09:38 AM

We appreciate you taking the time to share your experience. It seems like we’ve hit the mark in providing service that meets your expectations. We're here to keep those wheels turning smoothly. If there’s anything specific you enjoyed, we’d love to hear about it!


NN
NAZAR N.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
10
Great service!
Great service! Will recommend and be back for occasional alignment.
Larry G. from Mac's Auto Care responded on 01/23/2025 08:01 AM

We're glad to hear you enjoyed our service! It's always nice to know that our alignment skills are up to par. Remember, we're just a wheel spin away whenever you need us. Looking forward to your next visit!

Larry Gaff

CS
CAROL S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2025
verified customerVerified Customer
10
Tire alignment
Larry was very professional. They were right on time starting to work on my car and finished in about 30 minutes.
Larry G. from Mac's Auto Care responded on 01/23/2025 09:35 AM

We're glad to hear that Larry made such a great impression! Showing up on time and getting the job done in about 30 minutes is no easy feat—it's almost like he has a secret time machine in the shop. We appreciate you taking the time to share your experience. Your car deserves nothing but the best, and we're here to deliver it!


ML
MICHAEL L.
Tustin, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2025
verified customerVerified Customer
10
Quick and easy!
This is my second time at Mac’s. Bought a Groupon for an alignment. Sure saves a lot of money and time. Thank you!
Larry G. from Mac's Auto Care responded on 01/11/2025 09:38 AM

We're glad to hear that your experiences with us have been smooth sailing. It's always great when a good deal comes along—like finding a coupon in your jeans pocket (you never know what gem you might find). If you ever have more car care needs, you know where to find us! Safe travels ahead!


RC
RON C.
Corona Del Mar, CA
BMW 530i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2025
verified customerVerified Customer
8
Great place for a alignment.
I went for an alignment and they were honest and told me I had to have the linkage repaired first. Got that done and came back with no questions asked. They did a good job.
Larry G. from Mac's Auto Care responded on 01/07/2025 12:10 PM

We're happy to hear that you had such a positive experience with your alignment. It's great to know our team could guide you through the process and ensure everything was in tip-top shape. After all, a car acting like a dancer on uneven ground is never a good look! Your trust in our honesty means a lot, and we're glad you found the service to your satisfaction. Here's to smooth rides ahead!

Larry Gaff

GP
GINA P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2025
verified customerVerified Customer
10
Quick and easy service!
I purchased an alignment and the entire process was easy and smooth. The soonest appointment was two weeks out from the time I called but that was the only snag!

My appointment went well and the process was very fast. My alignment was done in under 30 minutes

The shop was clean and the employees were personable. Thank you Macs!
Larry G. from Mac's Auto Care responded on 01/09/2025 09:37 AM

We appreciate you taking the time to share your experience! It's great to hear that everything went smoothly with your alignment—under 30 minutes is like getting a pit crew treatment without the NASCAR speed! We strive for a clean and friendly environment, so we're glad our team made a good impression. If ever you need assistance again, you know where to find us!


Displaying Review 1 - 15 of 1501 in total
Service Coupons and Posts
Thank you for the kind words! We're thrilled to hear our wheel alignment service hit the mark. 🚗✨ Your recommendation means the world to us! Remember, we're here to keep you rolling smoothly—wheel puns intended! 😄 #AutoCare #SmoothRide
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Thank you for the awesome review! 🚗✨ We're thrilled you had such a seamless experience with Larry and Juan. At Mac's Auto Care, we believe your car deserves the best—just like you! We're here whenever you need us! #AutoCare #CustomerSatisfaction
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Thanks for the thumbs up! 👍 At Mac's Auto Care, we're always revving our engines to keep your ride in tip-top shape. Your support gives us the fuel to keep going! 🚗💨 #AutoCare #FiveStars
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Thanks for the awesome review! We're thrilled to hear we hit the mark on timing and communication. 🚗📋 Keeping you happy is our ultimate goal! Come back anytime for more great service! #MacsAutoCare #HappyCustomers
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Thanks for the awesome review! ?✨ We believe in speed here—like a pit crew for your car! ⏱️ Glad we got you back on the road in record time. Come see us again for your next pit stop! #AutoCare #FastFixes
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Thank you for the awesome review! ?? We pride ourselves on quick and easy service—because who likes waiting around? Your wheels are aligned and ready for the road! ?️ #MacsAutoCare #SpeedyService
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Thank you for the kind words! We're thrilled our team made your visit a breeze! ?? Remember, we're always here for your auto care needs—friendly service and efficient work are our jam! ? #MacsAutoCare #WeLoveOurCustomers
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? Thank you for the kind words! We're thrilled to keep your ride running smoothly and your wallet happy! ?? Trust is key in our business, and we appreciate your support. Here's to many more miles together! ? #MacsAutoCare #CustomerCare
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Thank you for trusting us with your rides! ? Our team loves keeping your cars happy and healthy, even if they do get a bit jealous of the attention! ? We appreciate your continued support! #MacsAutoCare #CustomerLove
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We’re thrilled to hear your tires are rolling smoothly! ?? Thanks for trusting us with your ride – we love keeping you and your wheels happy! ? #MacsAutoCare #TireGoals
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Thanks for the great review! ?? Jose sure knows how to get things done—like a pit stop champ! We're thrilled you had a speedy experience with us. Come back anytime; we promise to keep the engines running! #MacsAutoCare #PitStopPros
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Thanks for the fantastic review! We're thrilled you trust us with your vehicles for years. ?✨ Honest work and timely service? That's our recipe for success! We promise to keep your ride running smoothly. #MacsAutoCare #CustomerAppreciation
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We love hearing how our team goes the extra mile! ?? Thanks for trusting us with your alignment and for your kind words. Late or not, we’ve got your back—Groupon or no Groupon! Can't wait to see you again soon! ? #MacsAutoCare #CustomerAppreciation
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Thank you for the thumbs up! ? At Mac's Auto Care, we believe professionalism keeps your wheels turning smoothly. We're here to keep your ride in top shape with a smile! ?✨ #AutosCare #DrivenByExcellence
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Thanks for the awesome review! We're thrilled to hear you rolled out smoothly after your alignment—no upselling, just good vibes! ?? We can’t wait to see you again! #MacsAutoCare #SmoothRides
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We're thrilled to have a loyal customer like you! ?✨ Your trust in us means everything. We're here to keep your ride running smoothly and your wallet happy! Thanks for being part of the Mac's family! #AutoCare #CustomerAppreciation
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We appreciate the kind words! ?✨ At Mac's Auto Care, we believe in quality work and a welcoming atmosphere. Our busy schedule means we must be doing something right! Thanks for your patience and support! #AutoCare #CustomerLove
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?✨ Speedy service? We like to think of ourselves as automotive wizards! ? Thrilled to hear your appointment was a breeze. Thanks for recommending us! Your ride is in good hands. #MacsAutoCare #QuickService
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We're thrilled to hear about your great experience with your Jeep! ?? We’re always here to keep your ride in top shape—because who wants a Jeep that doesn’t jump over puddles? ? Thanks for trusting us! #MacsAutoCare #JeepLove
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Thanks for the awesome review! ?? We're all about fast service – it's our version of a pit stop! We're thrilled you had a speedy experience. Hope to see you again soon! ? #MacsAutoCare #FastAndReliable
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?✨ Huge thanks for the awesome review! We're thrilled to know we helped transform your teen's ride back into a road-ready dream. Remember, safety first... and then style! ? Keep cruising, and we’re here whenever you need us! #AutoCare #TeenDriverSafe
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Thanks for the awesome review! ?? We're thrilled to get your truck back in tip-top shape so quickly! Next time, let us know if it wants a spa day! ? #MacsAutoCare #HappyWheels
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Thank you for the kind words! We're thrilled to be your car's favorite pit stop! ?✨ Our team loves giving your ride the TLC it deserves. Can't wait to see you again! #CustomerCare #MacsAutoCare
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We're thrilled you had an amazing experience with us! ? Our team is always here to help, and we're glad we could get your trunk open without any 'extra fees' sneaking in ? Your support means a lot! #HappyCustomers #AutoCare
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Thanks for the stellar review, Max! Happy to hear we could keep your Tesla's on track, even when they're lowered. We'll always go the extra mile for our customers! ⚡ #CustomerAppreciation #TopNotchService
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Thanks for choosing us to keep all your cars in top-notch shape! We're glad to be your go-to auto care team. ?? #CustomerAppreciation #AutoCarePros
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? Thank you for the ⭐ 5-star review, Kalpa! We’re delighted to hear that you enjoyed our service and that we could get your alignment sorted. We can’t wait to welcome you and your Civic back! #CustomerAppreciation #AutoCare
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? Thanks for the 5-star review! We pride ourselves on professionalism and efficiency. We're glad we could meet your expectations. ?? #AutoCare #CustomerSatisfaction
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? Thanks for the awesome review! We're glad you had a great experience with our four-wheel alignment service. Honoring Groupon deals is always a breeze! ?? #HappyCustomer #MacAutoCare
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Thanks for the awesome review! ? We're glad we could get your wheel alignment done speedily. Our team appreciates the kind words! #FastAndFriendly #HappyCustomers
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Thanks for the 5-star review, Bianca! ? Here at Mac's Auto Care, we work hard to deliver top-notch service with a smile. We appreciate your kind words! #CustomerSatisfaction #AutoCare
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Thanks for the ⭐⭐⭐⭐⭐ review, Jaboc! We're thrilled to hear your alignment was a quick and pleasant experience. Thanks for choosing Mac's Auto Care! ?? #CustomerSatisfaction #FiveStarService
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Thanks for the awesome review, Saurabh! We're glad you had a pleasant experience with our wheel alignment service. ? We appreciate your recommendation and look forward to serving you again soon! #CustomerSatisfaction #FiveStarService
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We're revving with joy at your 5-star review! ?? Thank you for trusting us with your car and for recommending us. We're here to keep you on the road! #CustomerSatisfaction #CarCare
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Thank you for the ⭐️⭐️⭐️⭐️⭐️ review! ? We appreciate your loyalty and trust in our services. We strive to provide honest and efficient care for all your vehicles. #CustomerSatisfaction #AutoCare
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Hey, Alex! ? Thanks for the 5 stars! We're thrilled you loved our timely service and that you're enjoying the peace of mind with the 1-year warranty. Here's to many more hassle-free miles! #CustomerAppreciation #Mac'sAutoCare
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