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Main & Crawford Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(591 Reviews)
94
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

About

Here at Main & Crawford Auto Repair we work hard to earn your trust and loyalty. We know how important it is to find a Evanston car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Main & Crawford Auto Repair we understand what makes customer service truly outstanding. You will feel the
Here at Main & Crawford Auto Repair we work hard to earn your trust and loyalty. We know how important it is to find a Evanston car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Main & Crawford Auto Repair we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Evanston offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.
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Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(847) 676-2566

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
9:00 AM - 5:00 PM
* Central Time (Us & Canada)
1915 Greenleaf Evanston, IL 60202-5002
Main & Crawford Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(591 Reviews)

KB
KATHARINE B.
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
10
The Best
I trust Main in Crawford auto repair. I know they will figure out my problem and solve it without trying to sell me extra services. They are an auto repair business with integrity and I highly recommend them.

RS
ROBERT S.
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
10
Everything as it should be
Very good experience. Everything I expected.

RA
ROSE A.
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
10
Friendly, clear, relaxed
They’re open Sundays too!!

DJ
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DEZMOND J.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2025
verified customerVerified Customer
10
Highly recommended
Great service

Verified Customer
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Bad tire
Tire at 14 psi in am. Called and was told to bring in. Repaired in less than an hour. 👍

BK
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BEN K.
Skokie, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2025
verified customerVerified Customer
10
Great service. Fair pricing.
We needed a part for our car. they ordered it, We brought the car in and the car was ready in a few hours.

EW
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ELIZABETH W.
Evanston, IL
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/28/2025
verified customerVerified Customer
1
Not what I expected
I have been to Main and Crawford many times over the past few years and always had a great experience and this time was good but not awesome. Mike told me they changed my headlight before I ever knew it needed changing. I always change my car lights and thought because I was doing a repair costing more than $1240 that they changed the bulb as a courtesy. Nope, it cost me over $26 to get a bulb installed that I never asked for. Additionally the links they charged are normally $20 but they charge $121. The mark up on that part was just offensive. I understand they have to make big profits but I am no longer impressed with Main and Crawford.

PB
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PATTY B.
Skokie, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
Oil Change
Both Mike and Tito continually do excellent work for me in a very timely fashion and at appropriate and reasonable prices.

They go out of their way to ensure I understand what work they have done on my car and why. I’ve worked with them for decades and I can’t recommend them highly enough.

RC
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ROBIN C.
Skokie, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
10
Quick, thoughtful, and personal.
My battery had died twice before. This time I got it jumped and talked with Mike about it being something else also wrong. I went in, he called me to confirm the problem and get my go ahead to fix it. I agreed with him. My car was ready within a few hours, and I mentally thank Mike each time my car starts in this sub zero weather that we are experiencing now.

AS
ALEX S.
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2025
verified customerVerified Customer
10
Mike was great very informative and thorough
I came down from wisconsin and my battery light came on. I went to autozone to get a reading on my brand new battery, thank God it wasnt the battery, but they told me the voltage was low indicating the alternator was sadly fading. I instantly googled mechanic near me mind you it was a sunday so i was expecting much. But low and behold main and crawford auto saved the day! I first talked to mike when i asked if they did alternator test, and with his response of information i had the assurance he would do right by me and my car, my car was done in 4 hours and i was very happy with the customer service

DS
DARREN S.
Katy, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2025
verified customerVerified Customer
10
The only one that could help me
I had to leave out of town and I didn't have a lot of time. I called 5 or 6 other places for an oil change. Long story short, they were able to squeeze me in even though they were busy. I got an oil and filter change in a short amount of time. It was a good experience.

LW
LAURA W.
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2025
verified customerVerified Customer
10
Oil change
Quick and helpful ?

MB
MARIA(MASHA) B.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2024
verified customerVerified Customer
10
Very flexible and freat service
What can I say? MANY THANKS. Been using this mechanic for years. Very honest..

AM
ANTHONY M.
Ridgefield, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2024
verified customerVerified Customer
10
Fast and friendly service without an appointment.
Mike was extremely helpful in my time of need. First, I did not have an appointment and I drove to a repair shop hoping it would be open on Christmas Eve; thankfully it was and they were able to get me in quickly!

While driving through the night our headlights went out as we were heading towards our Christmas destination. The one headlight is extremely awkward to get to and the technicians at Main & Crawford were able to replace it efficiently (took me nearly 45 minutes with a lot of cursing and odd yoga to do this by myself last time…) and now we will be able to safely drive home through the night.

Thank you!

KM
KIERA M.
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2024
verified customerVerified Customer
10
Major repairs completed quickly and cost effectively
We needed to leave on a trip over the holidays and discovered a number of issues with our vehicle. M and C turned it around quickly and had it ready just in time…on Christmas Eve! And came in under price we expected! Easy to work with, very knowledgeable!
Service Coupons and Posts
Thanks a ton for the glowing review! 🚗✨ Our mechanics are always ready to tackle any car conundrum. Glad to be your go-to for automotive adventures! 🛠️ #CarCare #MainCrawfordAutoRepair
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Thanks for the shout-out! 🚗💨 We're thrilled our speedy service and clear communication hit the mark! Mike and Tino are always ready to save the day, even at the witching hour. 🕛 Your satisfaction fuels our engine! #CustomerLove #MainAndCrawford
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🚗✨ Thank you for the kind words! We're thrilled to hear you always leave with a smile and a well-tuned ride. Our team is here to keep you rolling! Your satisfaction fuels our passion! 💪 #HappyCustomers #MainAndCrawfordAutoRepair
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Thank you for the kind words! We're thrilled to hear you had a great experience with our team. We're just trying to keep those wheels turning! 🚗💨 Come back anytime for more top-notch service! #MainAndCrawford #AutoRepairMagic✨
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We're blushing! ? Thank you for acknowledging our honest work and reasonable prices. We promise to keep your wheels turning without breaking the bank! ?? #MainAndCrawford #RepairWithIntegrity
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Thanks for the kind words! We're thrilled you keep coming back—like a favorite song on repeat! ?? Huge shoutout to Mike and the team for keeping those engines purring. Here’s to many more years together! ? #CustomerAppreciation #MainAndCrawford
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Thanks for the "Excellent" review! ? We're revving up our engines with joy! ?? Your support fuels our passion for keeping your rides smooth. Remember, we're always here to get you back on the road! #CustomerLove #AutoCare
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We're revved up to hear you enjoyed our fair pricing and friendly service! ?? At Main & Crawford Auto Repair, we believe great care shouldn’t break the bank. Thank you for your support! Keep cruising! ? #AutoCare #CustomerAppreciation
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Thank you for the great review! We're thrilled to hear you left with a smile ??. Quick service and happy vibes are our specialties! Come back anytime for more speedy care! #MainAndCrawford #AutoRepairJoy
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?✨ We're thrilled to hear about your experience! Mike is indeed a superstar for turning a theft into a 5-star service. We're here to make even the bumpy rides smoother! Thanks for trusting us with your wheels! ?? #CustomerCare #AutoHeroes
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We're thrilled to hear our service hit the fast lane! ?? Thanks for trusting us with your ride. We're always here to keep you moving! #QuickService #MainAndCrawfordAutoRepair ?✨
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Thank you for being a loyal customer! ? We're thrilled that our speedy service and competitive pricing keep you coming back. Your trust means the world to us—like a well-tuned engine! ?? #CustomerAppreciation #AutoCare
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? Thank you for trusting us with your family's safety! We're thrilled to keep your wheels turning smoothly and your journeys worry-free. Remember, behind every happy ride is a team of dedicated mechanics! ?✨ #SafeTravels #AutoCare
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We're revved up about your awesome review! ?? A big thanks for recognizing our speedy service and Mike’s knack for keeping you in the loop. We’re here to keep your ride running smoothly and with a smile! ?? #MainAndCrawford #AutoExpertise
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Thanks for the fantastic review! We're thrilled our team could steer you right and keep you in the loop. ?? We promise, we won't charge you for our friendly banter! ? Stop by anytime for more auto magic! #HonestMechanics #QuickService
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?? A warning light? No problem! We're thrilled to hear we made your visit smooth and satisfied! Our team loves keeping your ride in top shape and your spirits high! Thanks for the kind words! #MainAndCrawfordAutoRepair #CustomerAppreciation ?
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