business image

Manhattan Auto Care Inc

Average Score
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
4.0
(11 Reviews)
44
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
44
Net Promoter Score ®

Business Details

About

Manhattan Auto Care Inc. in New York City offers collision repair services. We take pride in providing you with excellent service for over 20 years.
Family-owned and operated, conveniently located. Our technicians are I Car Gold Certified.
Manhattan Auto Care Inc. in New York City offers collision repair services. We take pride in providing you with excellent service for over 20 years.
Family-owned and operated, conveniently located. Our technicians are I Car Gold Certified.

Categories
Auto Body, Body Shop, Collision Repair
Contact
(212) 353-0125

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
275 Delancey St New York, NY 10002

Affiliations

ASE
BBB
ICAR Gold
Manhattan Auto Care Inc's Reviews
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
4.0
(11 Reviews)

PL
Pedro L.
New York, NY
KIA Seltos S AWD w/Intelligent Variable Transmission
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
Manhattan auto is the best
This was my first accident. Manhattan auto led me through the process seamlessly. Professional and courteous. They are the best!
Richard R. from Manhattan Auto Care Inc responded on 03/02/2025 09:38 AM

We appreciate your feedback! Navigating the aftermath of an accident can feel like wandering through a maze, but it’s great to know that our team could guide you with professionalism and courtesy. We like to think of ourselves as your trusty GPS in the world of auto care—minus the occasional recalculating, of course. Your safety and satisfaction are our top priorities. Drive safe out there!


MT
Mark T.
New York, NY
PORS Boxster S Limited Edition
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
The BEST in all things pertaining to your automobile!!!
Richard, owner of Manhattan Auto Care, along with his staff, particularly Trini and Jocelyn are extremely kind, caring and professional, and made sure that my car was taken very good care of. I will continue using MAC for all of my auto body needs.

A million thanks!!
Richard R. from Manhattan Auto Care Inc responded on 02/14/2025 09:40 AM

We're genuinely grateful for your feedback and for putting your trust in us for your auto care needs. It's wonderful to hear that Richard, Trini, Jocelyn, and the rest of the team made such a positive impression. Rest assured, we'll keep the kindness and professionalism coming—it's just how we roll here at Manhattan Auto Care! We look forward to keeping your car in tip-top shape.


JS
JULIO S.
New York, NY
LEXU ES 350 FWD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
9
Auto collision work
Complete satisfaction with work done on my vehicle. The quality and craftsmanship was excellent. The work was completed before estimated time and within estimated cost.
My congratulations to Rich and his office and shop team.
Richard R. from Manhattan Auto Care Inc responded on 02/09/2025 09:39 AM

We're glad to hear that you are complete satisfied with the work done on your vehicle. It's fantastic to know the quality and craftsmanship met your expectations, and even better that we finished ahead of schedule and on budget. Our team takes pride in delivering excellent service, so your recognition means a lot. They will be pleased to hear your compliments! Here's to smooth rides and reliable service ahead!


IB
ITZHAK B.
New York, NY
VW Tiguan SEL 4MOTION
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2025
verified customerVerified Customer
10
Great service!
They were excellent and repaired our car on schedule. The car looked great! Very happy.
Richard R. from Manhattan Auto Care Inc responded on 01/22/2025 09:36 AM

We appreciate your feedback and are glad to hear that your car is looking fabulous after its visit! It sounds like we managed to hit the repair timeline without breaking a sweat. Your satisfaction means a lot to us, and we aim to keep those wheels rolling smoothly. Here’s to many more happy drives ahead!


HW
gravatar
Harold W.
New York, NY
CHRY Pacifica Hybrid Limited FWD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2024
verified customerVerified Customer
10
Body wok
USAA sent us there. They did a great job and car looks like new.
Richard R. from Manhattan Auto Care Inc responded on 12/12/2024 09:37 AM

We’re delighted to hear that your car is looking as good as new! A big shoutout to USAA for sending you our way. Our team takes pride in their work, and it’s always gratifying to know that our efforts shine through. If your car ever needs another makeover, you know where to find us!


RV
gravatar
ROBERT V.
Brooklyn, NY
SUBA Forester Premium AWD
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/03/2024
verified customerVerified Customer
2
Delivered on time. Lack of customer service etiquette
While the work was carried out to completion, Richard, the body shop owner, needs to learn how to treat his customers politely. At the start of our service request, the body shop owner had a really bad attitude while we were trying to explain what the damage entailed. The work was done before the estimated due date, but if you are looking for a full experience as an appreciated customer of the insurance company that recommended this person, I suggest you find another body shop where you're not given a hard time or being frowned upon by your only presence there.

MG
gravatar
MICHAEL G.
Brooklyn, NY
GENE GV70 AWD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2024
verified customerVerified Customer
10
Top notch customer service and service repairs
Second time getting my Genesis GV70 repaired at Manhattan Auto Care. Never a problem. Always a happy customer.
Richard R. from Manhattan Auto Care Inc responded on 11/28/2024 09:35 AM

We're glad to hear that your Genesis GV70 is in good hands with us at Manhattan Auto Care! It sounds like we’ve created a winning team – you and your car! We're honored to be your go-to for repairs, and we promise to keep those happy customer vibes rolling. Your confidence in us really means a lot!


FR
FELIPE R.
New York, NY
ACUR RDX AWD
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/19/2024
verified customerVerified Customer
0
Never again
Bad customer support. Lied multiple times and took long. Car was never fixed correctly and had to spend more then just car insurance deductible

SF
gravatar
SABRINA F.
Queens, NY
KIA Sorento Hybrid EX AWD
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/30/2024
verified customerVerified Customer
0
Nasty
Car looks ok. Took a month longer than initially told with no follow-up other than my calling. Unpleasant customer service throughout.

AB
gravatar
Ann B.
New York, NY
MAZD CX-5 Grand Touring AWD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2024
verified customerVerified Customer
10
a business you can trust
I brought my Mazda to Manhattan Auto Care on the advice of USAA. The driver's side door was badly dented. MAC did a superior job fixing it (that door has never looked so good). There was a minimum of hassle and the car was delivered exactly on time. If your car needs bodywork and you are in Manhattan, you don't have to look any further for a body shop you can trust.
Richard R. from Manhattan Auto Care Inc responded on 10/13/2024 09:40 AM

We appreciate your glowing feedback! It's fantastic to hear that your Mazda is back to looking its best and that we could make the process hassle-free. We always aim to treat our customers' cars like royalty, and it seems that door was ready for a makeover! If there's ever anything else we can assist with, just give us a shout. Your trust means the world to us!


MC
gravatar
Mark C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2024
10
Awesome service.
Great team, and excellent communication. We will be back for sure.
Mark C. from Manhattan Auto Care Inc responded on 08/06/2024 07:28 AM

We're delighted to hear that you had a great experience with us! Thank you for highlighting our excellent team and communication. We can't wait to welcome you back for your future automotive needs. Your support means a lot to us!


Displaying all 11 Review
Offers and Posts
Thank you for trusting Manhattan Auto Care Inc. after your first accident! 🚗💥 We’re thrilled to hear our team made the process as smooth as a freshly waxed car. Remember, we’ve got your back—accident or not! 😄 #CustomerCare #AutoExperts
Learn More

We're blushing! 😄 Huge thanks for the kind words about Richard, Trini, and Jocelyn! We're thrilled to keep your car in tip-top shape. Your loyalty means the world to us. Here’s to smooth rides ahead! 🚗💨 #ManhattanAutoCare #CustomerAppreciation
Learn More


We're thrilled to hear your car is looking fantastic! 🚗✨ Timely repairs are our specialty, and we're glad we hit the mark for you. Thanks for trusting us with your ride! #ManhattanAutoCare #HappyDrivers
Learn More

Thank you for trusting us with your ride! ?✨ We're thrilled to hear your car looks as good as new—just like a fresh haircut! ? Come back anytime for more auto magic! #AutoCare #CarMakeover
Learn More

We're thrilled to hear you're getting your Genesis GV70 back on the road with a smile! ? Thanks for trusting us again — we love keeping you happy and your car in top shape. Here's to more smooth rides ahead! ?✨ #HappyCustomers #ManhattanAutoCare
Learn More

We're thrilled to hear that your Mazda is back in tip-top shape! ?✨ No dent can withstand our team’s magic touch! Thanks for trusting us with your ride and for the kind words. Come see us anytime—your car's spa day awaits! #ManhattanAutoCare #DentsBeGone
Learn More
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.