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Mario's Auto Repair

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2,201 Reviews)
97
Write a Review
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Score Details

5 stars
98%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
5.0
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

Mario's Auto Repair strives for perfection and highly values customer service. I have been serving the community since 1985 and have been at my current location since 1996. We take care of generations of families in and around the Chicago-land area. We are a multi-lingual facility fluent in English, Spanish, and Italian. We stay up to Mario's Auto Repair strives for perfection and highly values customer service. I have been serving the community since 1985 and have been at my current location since 1996. We take care of generations of families in and around the Chicago-land area. We are a multi-lingual facility fluent in English, Spanish, and Italian. We stay up to date with the latest automotive technology, and I have been an ASE Certified Master Technician for over 20 years. Robert Mendez has been a technician at Mario's Auto Repair for over ten years and is highly experienced in all aspects of the automotive industry. Vincent Caponigro, my son, is an apprentice technician. Here at Mario's Auto Repair we strive for 100% customer satisfaction.

~ Mario Caponigro, Owner/Technician ...more

Categories
Auto Repair, Auto Maintenance, Repair Shop
Contact
(773) 523-5770
Visit Website
Closed
Business Hours

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
4401 W 47th St Chicago, IL 60632-4405
Get Directions
Mario's Auto Repair's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2,201 Reviews)
Write a Review
Recent Reviews
ES
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Efrain S.
Chicago, IL
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Professional and do a great job
They do excellent work there. Never try to cheat a customer they tell you exactly what’s wrong with it!! I will definitely be going back there for any auto service I need fone
Mario C. from Mario's Auto Repair responded on 05/01/2025 02:52 AM

Thank You

MS
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Miles S.
Chicago, IL
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Always Mario's
Please bring your vehicles to Mario's, you won't regret it! Mario's, is fast, accurate, fair, and reasonably priced. If you bring your vehicle elsewhere, you might end up coming to Mario's anyway. Go to Mario's!
Mario C. from Mario's Auto Repair responded on 04/30/2025 02:52 AM

Thank You

MM
Maggie M.
Chicago, IL
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
10
Beyond grateful!!!
There is no better “car-doctor” thank Mario and his team.
Thank you so much for all your help!
Mario C. from Mario's Auto Repair responded on 04/29/2025 02:53 AM

Thank you

KP
Kazimierz P.
Chicago, IL
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Replace rear rotors/brakes
Replaced the items I needed and did in a reasonable manner considering they were completely booked. They took the time out of the day to fix the issues with my rotors and brakes
Mario C. from Mario's Auto Repair responded on 04/25/2025 03:03 AM

Thank You

VD
Vince D.
Chicago, IL
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Top shelf service
As usual excellent service
Mario C. from Mario's Auto Repair responded on 04/25/2025 03:03 AM

Thank You

JC
Jorge C.
Chicago, IL
Volkswagen Atlas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Volkswagen atlas work.
Marios repair shop is the best in the area for sure. They are fairly priced and also provide honest and great service. I've taken three different vehicles over the years for work and was happy with the work every time.
Mario C. from Mario's Auto Repair responded on 04/22/2025 02:53 AM

Thank You

TB
Tom B.
Downers Grove, IL
GMC Suburban
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Nailed it!
Brought my truck to Mario which had been serviced by a different shop. Mario fixed what they did wrong and noticed some other items that needed attention. Mario is honest and worth every penny.
Mario C. from Mario's Auto Repair responded on 04/21/2025 02:52 AM

Thank You

SM
Serafin M.
Chicago, IL
Dodge Journey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
dodge journey
like always get the job done right the first time
Mario C. from Mario's Auto Repair responded on 04/18/2025 03:04 AM

Thank You

JA
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Jose A.
Chicago, IL
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Great mechanics
Highly recommended.
Mario C. from Mario's Auto Repair responded on 04/18/2025 03:04 AM

Thank You

AJ
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Al J.
New Lenox, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
10
Does excellent work quickly at a good price and cares about making his customers happy.
Exceptional work, exceptional people. Definitely would recommend them again and again! Had to bring my car in for work as it was making a terrible humming noise as well as a chirping noise coming from two different areas of my car. Car also had an occasional rattling sound from under engine when idling. Mario quickly determined issues causing the problems, provided me a few options for repair and was able to get all of the items repaired all while I was at work so the car was ready when my shift ended. To help me with getting my car they provided door to door service. This is almost unheard of in today world of auto repair. Loved that he wasn't pushing me and insisting I get certain items fixed immediately but provided advice to monitor them to save on spending when it was not absolutely necessary. I drive an old car that I want to be safe and keep running for a few more years if possible. Mario was not only fully understanding of my desire to keep repair costs low but provided options to do so but not sacrifice quality and make smart choices on options for repair so this could be done. I have used his shop in the past and have always been happy with the results but today he showed what a first class business they really are! Well Done Mario!
Mario C. from Mario's Auto Repair responded on 04/17/2025 03:00 AM

Thank You

AC
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Al C.
Chicago, IL
GMC Terrain
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Fantastic re assuring
Mario was awesome, the only trust worthy mechanic i found, he also showed me the real cause of our cars problem. He was fair with price and explained everything to us. I would recommend him to anyone
Mario C. from Mario's Auto Repair responded on 04/16/2025 02:56 AM

Thank You

AA
Anna A.
Chicago, IL
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
They work fast and have Spanish speakers
I switch to Mario shop 2 months ago after being with my old mechanic from 10 years ago and I am beyond happy that I switched to Mario . They are very good at communicating with you and work around you with your car . Time and date very understanding. They are very reasonable with pricing and always polite and professional. I am staying at Mario shop and thrust them with my car
Mario C. from Mario's Auto Repair responded on 04/15/2025 02:56 AM

Thank You

VB
Vijay B.
Chicago, IL
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
Check up and tire work.
Prompt. Courteous,
Mario C. from Mario's Auto Repair responded on 04/14/2025 03:02 AM

Thank You

TC
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Ted C.
Chicago, IL
Cadillac Escalade ESV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Excellent service
I love going to Mario’s’
They are fast, they let me know exactly what my car needs
They never try to sell me parts that I don’t need
Very honest
Good people shop
Mario C. from Mario's Auto Repair responded on 04/10/2025 02:57 AM

Thank You

VB
Vijay B.
Chicago, IL
INFINITI G37 Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Car repair
I found them to be very supportive and efficient. Very satisfied.
Mario C. from Mario's Auto Repair responded on 04/07/2025 02:51 AM

Thank You

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