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Mario's Auto Repair

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2,158 Reviews)
97
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
97
Net Promoter Score ®

Business Details

About

Mario's Auto Repair strives for perfection and highly values customer service. I have been serving the community since 1985 and have been at my current location since 1996. We take care of generations of families in and around the Chicago-land area. We are a multi-lingual facility fluent in English, Spanish, and Italian. We stay up to Mario's Auto Repair strives for perfection and highly values customer service. I have been serving the community since 1985 and have been at my current location since 1996. We take care of generations of families in and around the Chicago-land area. We are a multi-lingual facility fluent in English, Spanish, and Italian. We stay up to date with the latest automotive technology, and I have been an ASE Certified Master Technician for over 20 years. Robert Mendez has been a technician at Mario's Auto Repair for over ten years and is highly experienced in all aspects of the automotive industry. Vincent Caponigro, my son, is an apprentice technician. Here at Mario's Auto Repair we strive for 100% customer satisfaction.

~ Mario Caponigro, Owner/Technician
...more

Categories
Auto Repair, Auto Maintenance, Repair Shop
Contact
(773) 523-5770

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
4401 W 47th St Chicago, IL 60632-4405
Mario's Auto Repair's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2,158 Reviews)

VD
Vince D.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Problem solved😁
Mario quickly identified the reason my heater was randomly blowing cold air instead of hot. Fixed it likity split.
Mario C. from Mario's Auto Repair responded on 02/24/2025 03:00 AM

Thank You


AS
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Andy S.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Friendly staff quality service and reasonable prices
Mario and his team have serviced my vehicles for over thirty years. My truck is 2013 and my car is a 2010. All of the vehicles I have had thru out my yrs have lasted along time and that has a lot do with the service provided by Mario’s
Mario C. from Mario's Auto Repair responded on 02/21/2025 02:59 AM

Thank You


AA
Anna A.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Very professional and friendly
Don’t be scared to switch or have a new mechanic. I did that not knowing Mario shop and now I can highly recommend his shop. They paid attention to your problems as you speak and keep you informed of everything. They work fast. Obviously depending on your car . And All staff members are very knowledgeable and polite. Thank you Mario
Mario C. from Mario's Auto Repair responded on 02/20/2025 02:54 AM

Thank You


Verified Customer
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
Honest and quality mechanic
Mario was very honest. He replaced my power steering pump, reservoir and belt on my 22 yr. old Honda. He even cleaned up the mess my old pump had made. He then checked my alternator which I thought would need replacement but honestly told me it was fine and suggested and fixed some important engine issues to keep my car running. Great communication about the inspection and cost estimate too. I was able to also drop the car off a day earlier in his lot. Will go there again.
Mario C. from Mario's Auto Repair responded on 02/18/2025 02:55 AM

Thank You


LM
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Lisa M.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
Very good
Friendly, honest, affordable and quick…
Mario C. from Mario's Auto Repair responded on 02/18/2025 02:54 AM

Thank You


FB
Fernando B.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2025
verified customerVerified Customer
10
Mirror window repair
The staff were professional, friendly, and efficient. They proved a fair quote and had my car ready in no time. I appreciate their attention to detail and quality workmanship. Highly recommended for anyone needing reliable auto services!
Mario C. from Mario's Auto Repair responded on 02/17/2025 03:14 AM

Thank You


FZ
Fabin Z.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Replace ignition coils
Second time an ignition coil burns out. Decided to replace remaining 3. Great service! Thank you Mario!
Mario C. from Mario's Auto Repair responded on 02/17/2025 03:14 AM

Thank You


CS
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Cheryl S.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
10
EXCELLENT OUTSTANDING SERVICE - ALWAYS AMAZING
Needed new tires , had them installed the other morning. As always, Mario was once again very accommodating to my schedule. He provides the Best service ever!! Mario is not only the Best Mechanic, he is honest and affordable. I have been going to Mario since 2017 and WILL NEVER go anywhere else. I highly recommend Mario's Auto Repair for all car servicing needs.
Thank you Mario, its greatly appreciated for the great repair facility that you are.
Mario C. from Mario's Auto Repair responded on 02/17/2025 03:14 AM

Thank You


MM
Maggie M.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Everyone should be this good!
An oil change and some tire sensor replacements keeps my favorite car in good condition. If the quality of the work done at Mario’s could be the standard everywhere, our world would be a much better place! I remain a loyal customer!
Mario C. from Mario's Auto Repair responded on 02/12/2025 02:54 AM

Thank You


AR
Assiel R.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
8
Great and Fast work.
Took my car in a little after opening and had it ready before noon, great staff, and only did what was necessary.
Mario C. from Mario's Auto Repair responded on 02/11/2025 02:52 AM

Thank You


Verified Customer
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Always amazing
Great service and prices.
Mario C. from Mario's Auto Repair responded on 02/10/2025 02:55 AM

Thank You


AB
Alan B.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Mario provided professionalism, honestly, great service
I decided to go to Mario's after reading all the positive reviews. He is a great mechanic, and fair priced. I'd highly recommend his shop and will continue to come back.
Mario C. from Mario's Auto Repair responded on 02/05/2025 02:58 AM

Thank You


EV
Eddy V.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
10
Excellent Service
Had my brakes, Oil changed and a suspension inspection done. Quick service and excellent work.
Mario C. from Mario's Auto Repair responded on 02/04/2025 03:01 AM

Thank You


DG
David G.
Bolingbrook, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2025
verified customerVerified Customer
10
Honest, humble, and knowledgeable mechanic
Why did I choose Mario's Auto Repair?
This is an easy answer: the Kia Dealership Service Center is not honest and overcharges. Mario is up front, genuine, and local.
Why choose Mario over the Kia Dealership Service Center?
The Dealership is not honest, overcharge, and uses the wrong oil. My Optima needs 5W20 and my two Niro's needs 0W16. The dealership used 5W30 in my Optima and 0W20 in my Niro. I explained that the wrong oil was used, and they told me it doesn't matter. The only thing that mattered was that the service was logged in their computer. Obviously I was angry at the Dealership's response. I complained to Kia Corporate, nothing happened. Kia didn't care. Matter of fact, the Dealership then tried to sell me a new car and trade in my other cars. Are they nuts? That not customer service.
I went to work fuming. I spoke to a co-worker who advised I consider Mario. My co-worker stated he has been a client with Mario for decades with all of his cars and only trusts Mario to touch his cars. My co-worker avoids the dealerships because they lied to him too.
Therefore, Mario is the sole servicer of my 3 Kia's. I called Mario in July 2024, and explained the dealership issue. Mario said come over and the rest is history. Mario is a real dude who cares about his clients and is a car whisperer. He knows his stuff and uses the correct oil per the engines specifications.
Mario C. from Mario's Auto Repair responded on 02/03/2025 03:00 AM

Thank You


BM
Ben M.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
Replace power steering pump
Excellent service at a reasonable price.
Mario C. from Mario's Auto Repair responded on 02/03/2025 03:00 AM

Thank YOu

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