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Mark Martin Motors

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(390 Reviews)
92
Write a Review
Schedule Appointment

Score Details

5 stars
93%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
2
Total ReScores™
5.0
ReScore™ Average
92
Net Promoter Score ®

Business Details

About

Mark Martin Motors provides automotive service and repair in the Ephrata, PA and surrounding areas. Family owned and operated. Mark Martin Motors provides automotive service and repair in the Ephrata, PA and surrounding areas. Family owned and operated.

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(717) 664-2222
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
4126 Oregon Pike Ephrata, PA 17522
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Mark Martin Motors' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(390 Reviews)
Write a Review
Recent Reviews
Verified Customer
Manheim, PA
Toyota Tundra 2WD Truck
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Found issues....
I had my vehicle in for an oil change. I dropped it off and completely forgot about Mark Martin Motors telling during my last service that my brake pads would probably need changed. They didn't.... they called and reminded me. They diagnosed a squealing issues i had been chasing for weeks. Replaced 2 pulleys that would have had me stranded along the road if not found. Found problems with my one brake caliper. All the items they found could have been catastrophic failures for me our my family. Thank you for being thorough and contacting me for approval to get it fixed. Thank you again.
JC
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JEFFREY C.
Manheim, PA
GMC Terrain
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Inspection, service an multiple purchases
Prompt efficient service. The people are friendly an curtious. No other place I would recommend for service or sales.
EL
ERIC L.
Birdsboro, PA
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Excellence
Mark Martin Motors has always been friendly, professional, up front with any possible issues, and they know what they are doing. I would highly recommend them.
NB
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Nicole B.
Manheim, PA
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Great customer service
Mark martin motors was able to accommodate an oil change for me on short notice. I was told my car would be ready by 4 and it was ready before noon! Everyone was friendly and helpful!
Verified Customer
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Mark Martin motors stands by their words. Best dealership around!
Great buying experience and awesome customer service.
Verified Customer
Ephrata, PA
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
9
Oil change and inspection
Service was friendly and businesslike as always.
JK
JAMES K.
New Holland, PA
Chevrolet Suburban
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Excellent experience
Thank for the great service
RB
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REBA B.
Lancaster, PA
Lexus RX 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Great service!
Have been using Mark Martin Motors many years. They are reliable, trustworthy, and always provide great service!
FP
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FRANK P.
Lancaster, PA
Ford F-450 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
9
Inspection
Went for a state inspection. They were prompt with my appointment. I was in and out in 40 minutes. Very professional and pleasant.
Verified Customer
Lancaster, PA
GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
Oil Change and Brake Pad Sensor
The service was perfect. Dropped the vehicle off for an oil change and my brake pad sensor had come on. The technician was polite when explaining my options and I am dropping the vehicle of for service on the brakes.
BM
BRENT M.
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
Upgrades
Props to the team at Mark Martin. From the first step in door for the start of my experience to the last step out after picking up my truck, these guys are very personable and kind. They treated me with more respect than you could imagine and then asked about my military background and the respect grew. Thank you! You will be seeing me again!
MM
MIKE M.
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
In for an oil change
I had an appointment at 8am and was done and out by 830.. fast service and very nice staff.
LL
LYNN L.
Lancaster, PA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
F150 2 inch leveling kit new tires
2021 Ford F150 three years old 33,000 miles was looking for something to make me fall in love with my truck again Mark Martin’s put a 2 inch leveling kit and some really nice tires truck looks fantastic job well done can’t say enough about the Mark Martin team great job thanks again
CL
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CHRIS L.
Myerstown, PA
GMC Sierra 2500HD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Service
Always professional and genuinely good people. I highly recommend this dealership for your vehicle purchase and their service department for your all your maintenance needs. Great Owner, surrounded by great staff.
RM
RUSSEL M.
Lexus GX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Excellent Service
Excellent service from start to finish
Displaying Review 1 - 15 of 390 in total
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