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Mark Martin Motors

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(399 Reviews)
91
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
2
Total ReScores™
5.0
ReScore™ Average
91
Net Promoter Score ®

Business Details

About

Mark Martin Motors provides automotive service and repair in the Ephrata, PA and surrounding areas. Family owned and operated. Mark Martin Motors provides automotive service and repair in the Ephrata, PA and surrounding areas. Family owned and operated.

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(717) 664-2222

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
4126 Oregon Pike Ephrata, PA 17522
Mark Martin Motors' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(399 Reviews)

JS
JOE S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Awesome service
Service department addressed the issue promptly

KL
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KENNETH L.
Lititz, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Outstanding customer service
Mark Martin Motors always answers the phone, outstanding customer service and always a prompt response to all your questions.

ST
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STERLING T.
Shillington, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Truck
Mark martins always takes care of my cars. They have excellent service and there honest with good prices

CG
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CHRIS G.
Lancaster, PA
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Very professional and friendly
I have trusted your mechanic Ben with my vehicles for years. We can trust professional personal attention from mark martin automotive and top mechanics like Ben Kirchner!

JG
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
0
Good all around service and pricing
Very friendly and helpful and understanding my needs and will most likely have them do other things done to my truck

HB
HARRISSON B.
Honey Brook, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Easiest service experience every time
Just had to get my oil changed and they made it super simple and easy. They always do a great job.

MK
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MELVIN K.
Birdsboro, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
The Bomb đź’Ł
I rolled into Mark Martin’s expecting a routine oil change and tire rotation, but what I got was a first-class automotive spa treatment. These folks work so fast, I barely had time to open a snack before they were done—seriously, I think they’re bending the laws of physics back there.

My car now runs so smoothly, I swear it’s whispering, “Thank you, kind human.” And the tire rotation? Absolute perfection. My wheels haven’t felt this balanced since that one time I accidentally parked on level ground.

The team here is friendly, professional, and possibly part of a secret society of ultra-efficient mechanics. If your car needs some love, skip the stress and head to Mark Martin’s. Your engine will thank you, and so will your future self.

KP
KYLE P.
Brownstown, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Best dealership and garage around!
Friendly and knowledgeable employees, affordable prices.

SG
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STEVE G.
Lancaster, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Truck inspection and tire rotation
Another great service from the staff at Mark Martin's , very reliable and on time as always.

Verified Customer
Manheim, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Found issues....
I had my vehicle in for an oil change. I dropped it off and completely forgot about Mark Martin Motors telling during my last service that my brake pads would probably need changed. They didn't.... they called and reminded me. They diagnosed a squealing issues i had been chasing for weeks. Replaced 2 pulleys that would have had me stranded along the road if not found. Found problems with my one brake caliper. All the items they found could have been catastrophic failures for me our my family. Thank you for being thorough and contacting me for approval to get it fixed. Thank you again.

JC
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JEFFREY C.
Manheim, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Inspection, service an multiple purchases
Prompt efficient service. The people are friendly an curtious. No other place I would recommend for service or sales.

EL
ERIC L.
Birdsboro, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Excellence
Mark Martin Motors has always been friendly, professional, up front with any possible issues, and they know what they are doing. I would highly recommend them.

NB
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Nicole B.
Manheim, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Great customer service
Mark martin motors was able to accommodate an oil change for me on short notice. I was told my car would be ready by 4 and it was ready before noon! Everyone was friendly and helpful!

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Mark Martin motors stands by their words. Best dealership around!
Great buying experience and awesome customer service.

Verified Customer
Ephrata, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
9
Oil change and inspection
Service was friendly and businesslike as always.

Displaying Review 1 - 15 of 399 in total
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