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Mark Miller Subaru Collision Center - Midtown

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(42 Reviews)
83
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
83
Net Promoter Score ®

Business Details

Categories
Contact
(801) 506-1280

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Mountain Time (Us & Canada)
135 E Baird Ave Salt Lake City, UT 84115-4716
Mark Miller Subaru Collision Center - Midtown's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(42 Reviews)

RB
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Riley B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Amazing experience
Matt and Mark were very kind and caring throughout the process of getting my car totaled. They answered many questions we had and helped guide us with how to navigate the situation.
Matt H. from Mark Miller Subaru Collision Center - Midtown responded on 02/26/2025 01:12 PM

We appreciate your feedback regarding your experience at Mark Miller Subaru Collision Center - Midtown. It is gratifying to know that our team, specifically Matt and Mark, provided you with the support and guidance you needed during such a challenging time. Assisting customers through difficult situations is a priority for us, and it is reassuring to hear that we were able to address your questions effectively. Thank you for choosing us for your automotive needs. Your satisfaction is important to us.


MB
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Madeline B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Thank you!
Brought my car here for an insurance claim and this shop was on it. Got my car done in a timely manner and provided great communication and service. Super friendly staff and top notch customer service.
Matt H. from Mark Miller Subaru Collision Center - Midtown responded on 02/19/2025 09:38 AM

We appreciate your feedback about your experience with our Collision Center. It sounds like we hit all the right notes with timely service and clear communication—like a well-tuned orchestra, but with fewer violins and more wrenches! We're glad to hear our team made your visit pleasant and friendly. Your satisfaction is our priority, and we strive to keep our service as top-notch as it can be. Thanks for trusting us with your vehicle!


DB
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David B.
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/18/2025
verified customerVerified Customer
5
Average
Average
Matt H. from Mark Miller Subaru Collision Center - Midtown responded on 02/20/2025 08:03 AM

We appreciate your feedback and acknowledge your assessment of our services. It is our aim to provide high-quality service and customer satisfaction, so we take your comments seriously. If there are specific areas where you feel we could improve or any particular experiences you would like to discuss further, please do not hesitate to reach out. Your input is valuable to us as we strive to enhance our offerings at Mark Miller Subaru Collision Center - Midtown.

Thank you,

Matt Horne
Mark Miller Collision
801-506-1273


AE
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Abraham E.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2025
verified customerVerified Customer
10
Super helpful and brand new looking car.
The staff was super helpful and my car came out looking like it was brand new I would highly recommend for the future to come here if you have a Subaru.
Matt H. from Mark Miller Subaru Collision Center - Midtown responded on 02/17/2025 08:27 AM

It's fantastic to hear that our staff hit the mark and your car came out looking as good as new! It sounds like your Subaru is ready to strut its stuff again. We appreciate your recommendation and are here whenever you need us, ready to make your car shine like a star. Keep enjoying the drive!


CS
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Constance S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2024
verified customerVerified Customer
10
Great Work-Great Communication
Everyone I worked with was great. Repairs done well and quicker than anticipated. They washed my car and cleaned windshield. And when I came to pick it up they drove it up to me. Thanks for great customer service!
Matt H. from Mark Miller Subaru Collision Center - Midtown responded on 11/16/2024 09:36 AM

It sounds like your experience with us was as smooth as a freshly washed windshield! We're glad to hear that our team took such great care of you and your vehicle. Quick and efficient repairs combined with a touch of customer service magic always makes for a good day. We appreciate your kind words and look forward to making more good impressions in the future. Enjoy the sparkling clean ride!


MC
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Maykela C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2024
verified customerVerified Customer
10
Go no where else!!!!!
Super communicative. Efficient. Fixed things that weren’t event apart of the damages.
Matt H. from Mark Miller Subaru Collision Center - Midtown responded on 11/13/2024 09:36 AM

We're glad to hear that our team was able to keep the lines of communication open and get things back in shape efficiently! It sounds like we might have gone above and beyond a bit, like the overachievers we are. Your satisfaction is our priority, and we're happy to have made a positive impact with your repair. If you need anything in the future, you know where to find us!


CN
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Cindy N.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2024
verified customerVerified Customer
10
Excellent work and customer service.
The repair work was top notch! Customer service was also excellent.
Matt H. from Mark Miller Subaru Collision Center - Midtown responded on 10/23/2024 09:36 AM

It's fantastic to hear that you were impressed with both the repair work and our customer service! We take pride in our craftsmanship, and a dash of excellent service always makes the process smoother. If only fixing dinner were that easy! Your support means a lot to us.


CO
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Christina O.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2024
verified customerVerified Customer
9
Thank you!
Good work.
Matt H. from Mark Miller Subaru Collision Center - Midtown responded on 10/08/2024 09:36 AM

We appreciate your feedback and are glad to hear that you were satisfied with the work done! It's our aim to keep everything running smoothly, just like your car should be. If you need anything else, you know where to find us.


RC
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Rebecca C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2024
verified customerVerified Customer
10
Amaze-balls Repair!
My car was repaired and looked good as new. The ease and time it took to repair was awesome. Highly Recommend!
Matt H. from Mark Miller Subaru Collision Center - Midtown responded on 10/05/2024 09:36 AM

We appreciate your generous feedback! It sounds like your car is looking as stunning as a newly minted coin. We're glad to hear everything went smoothly and efficiently. If you ever need us again, just remember—our team loves a good challenge, but we'd prefer your vehicle to stay in pristine condition. Your recommendation means a lot to us!


RJ
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Richard J.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2024
verified customerVerified Customer
10
Quality repair; friendly service
Quality repair and friendly service
Matt H. from Mark Miller Subaru Collision Center - Midtown responded on 08/21/2024 09:35 AM

We're delighted to hear that you were satisfied with the quality of our repair work and the friendly service you received. It's always our goal to provide top-notch service and we're glad that we hit the mark for you. Thank you for taking the time to share your experience, and we hope to see you again in the future!


DL
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Deanna L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2024
verified customerVerified Customer
10
Salt Lake City Resident
I had a wonderful experience from start to finish. Every single employee I interacted with was absolutely incredible and professional. Thank you Mark Miller Subaru!!
Matt H. from Mark Miller Subaru Collision Center - Midtown responded on 08/15/2024 09:34 AM

We couldn't be happier to receive such glowing feedback! Thank you for entrusting us with your vehicle, and it's great to hear that our team delivered exceptional service. We'll be sure to share your kind words with our staff. If you ever need anything in the future, don't hesitate to reach out.


MM
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Melinda M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2024
verified customerVerified Customer
10
Mark Miller Collision was timely, organized and thorough!
All staff was helpful and worked to help me get my car back before the deadline. Car looks new!
Matt H. from Mark Miller Subaru Collision Center - Midtown responded on 08/02/2024 09:36 AM

We're thrilled to hear that our team was able to assist you in getting your car back before the deadline and that your car looks as good as new! Thank you for sharing your experience with us. We strive to provide excellent service to all of our customers, and we're glad to hear that you had a positive experience at our collision center. If you ever need any further assistance, please don't hesitate to reach out to us.


MF
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Michael F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2024
verified customerVerified Customer
9
Subaru Ascent collision repair
Great quality work repairing door damage on my Subaru Ascent! Would recommend!
Matt H. from Mark Miller Subaru Collision Center - Midtown responded on 07/27/2024 09:36 AM

We're thrilled to hear that you had a great experience with us, Michael! Thank you for recommending our services. We're glad we could provide top-notch quality work on your Subaru Ascent. If you ever need anything in the future, don't hesitate to reach out.


KL
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Kori L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2024
verified customerVerified Customer
8
Matt is really helpful
Matt was really helpful for my unique situation. He was prompt to return my calls and made things right with my car. I was really impressed with the car he took with the car, cleaning, washing and shining the tires.
Matt H. from Mark Miller Subaru Collision Center - Midtown responded on 06/16/2024 09:35 AM

We appreciate you taking the time to share your experience, and we're thrilled to hear that Matt provided helpful and prompt service to make things right with your car. It's great to know that you were impressed with the attention to detail, including the cleaning, washing, and shining of the tires. Thank you for choosing us for your automotive needs!


JV
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Jackie V.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/11/2024
verified customerVerified Customer
7
Car repair was great, the duration was not.
Mark Miller Collision did great repair work it just took way too long to get my car back. I was originally quoted 6 days and it took 25 for a dent repair and broken tail light. I had to rent a car while I waited. I was only contacted twice after dropping my car off and received vague answers when I inquired about the repairs. They did great work. I just wish it hadn’t taken so long and that I would have been kept in the loop.
Matt H. from Mark Miller Subaru Collision Center - Midtown responded on 06/13/2024 09:35 AM

Thank you for sharing your experience with us. We're glad to hear that you were pleased with the repair work, but we understand the frustration of the extended wait time and lack of communication. Your feedback is valuable, and we'll use it to improve our service. We're committed to providing timely updates and ensuring a smoother process in the future. We appreciate your business and hope to serve you again with a better experience.


Displaying Review 1 - 15 of 42 in total
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Thank you for the awesome review! We're thrilled your car is shining like a star! 🌟 Our team loves making Subarus look brand new again. Don’t hesitate to swing by if you're ready for more magic! 🚗✨ #MarkMillerSubaru #CollisionCenterLove
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We're thrilled to hear you had a fantastic experience with us! ?✨ Quick repairs and a sparkling clean car? That's our style! Thanks for choosing Mark Miller Subaru Collision Center – we’ll keep the good vibes rolling! ? #CustomerService #CollisionCare
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Thanks for the awesome review! ?✨ We're thrilled to hear you found us super communicative and efficient! We like to go the extra mile—just think of it as our version of “bonus repairs!” ? #CollisionCenter #CustomerCare
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We're revved up to hear you loved our top-notch repair work and excellent customer service! ?? We're always here to keep your ride looking its best! Thanks for the shout-out! #CustomerSatisfaction #MarkMillerSubaru
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Thanks for the high praise! ? We aim to keep your vehicle looking its best. If only fixing our morning coffee was that easy! ☕? #CollisionExperts #MarkMillerSubaru
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We're thrilled to hear your car looks good as new! ?✨ Quick repairs and satisfied customers are what we strive for. Thanks for highly recommending us! You’re officially our favorite auto superhero! ?‍♀️ #AutoCollision #CustomerAppreciation
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We're thrilled to hear you enjoyed our quality repairs and friendly service! ?✨ Our team always aims to keep you and your car smiling. Thanks for trusting us! #QualityService #MarkMillerSubaru
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Wow, thank you for the stellar review! ? We're thrilled to hear our team made your experience smooth as butter! ? We promise to keep the amazing service rolling! ?? #CustomerAppreciation #MarkMillerSubaru
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We're thrilled to hear that our team got your car looking brand new and back to you before the deadline! ?✨ Our staff loves a good challenge—it's like a game of automotive Tetris! Thanks for choosing us! #CustomerAppreciation #CollisionHeroes
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We're thrilled to hear you loved our door repair magic on your Subaru Ascent! ?✨ Your recommendation means the world to us. We're always here to keep your ride looking its best! #SubaruLove #CollisionExperts
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Thank you for the awesome review! We’re thrilled to hear your car looks brand new! ?✨ Our team loves turning "whoops" into "wow!" Stop by anytime if you need more magic! #MarkMillerSubaru #CollisionPerfection
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