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Mark's Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(721 Reviews)
92
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
92
Net Promoter Score ®

Business Details

About

Our goal is to provide timely and accurate services for a fair price. The overall condition of each vehicle that comes to us is carefully evaluated and only necessary repairs are recommended by us. We don't use scare tactics for profit.

Word of mouth is our best advertisement, and we take all the time and effort necessary to ensure
Our goal is to provide timely and accurate services for a fair price. The overall condition of each vehicle that comes to us is carefully evaluated and only necessary repairs are recommended by us. We don't use scare tactics for profit.

Word of mouth is our best advertisement, and we take all the time and effort necessary to ensure quality service. If you are looking for an honest, fair, and reputable auto repair shop, call or visit us to set up an appointment.

Our services include:

•Recommended factory maintenance schedules

•Tune-ups and oil changes

•Dash warning lights and code scanning

•Computer and electrical diagnostics

•Engine and transmission repairs

•Safety and pre-purchase inspections

•Brakes, shocks, batteries, and more
...more

Categories
Car Maintenance, Auto Repair, Auto Maintenance
Contact
(360) 279-8928

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
181 Northeast Midway Boulevard Oak Harbor, WA 98277
Mark's Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(721 Reviews)

BG
Bob & Susan G.
Oak Harbor, WA
2014 Dodge 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
10
Outstanding
Had my 2014 RAM checked for fluid leaks. Service was quick and thorough and determined that there were no leaks.

KM
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
10
Good, careful work
I highly recommend Mark's Auto. When our favorite shop was sold because the owner retired, we tried 2 other shops that had been highly recommended, and after about $2000, our problems were either not fixed or worse. Finally, someone recommended Mark's, and they've been great. They have fixed most of the things the other shops didn't (we haven't elected to have it all done yet), and it's all been done well. They did a full inspection on our van and found many routine maintenance issues that needed immediate attention and which we thought the other shops had covered. They have us a full list with level of urgency and price and let us choose what we wanted done. They aren't pushy in the least, but they are thorough. They're expensive, but so is everyone. At least this so gives you what you pay for. (Sorry if I have typos. I can't scroll up to check.)

DC
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Diane C.
Oak Harbor, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Helpfull, compassionate, and honest!
We have been taking our vehicle to Mark's for quite a while and always left satisfied and " taken care of". They are very friendly, and professional.

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Excellent service
As always Mark’s Automotive provides exceptional service and fair pricing.
Friendly and knowledgeable staff are on hand as well.
You can trust them to treat you and your vehicle right.
Andy

CH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Quick and correct
Friendly, helpful group. Easy to deal with and honest

LY
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Lisa Y.
Oak Harbor, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2025
verified customerVerified Customer
10
Timely service
I contacted Mark's on Friday, scheduled an appointment for Tuesday. Received a message before 2pm Tuesday that my car was ready to go! A big thanks to Aggie, Ryann, Cecil and the crew for getting be back on the road!
Aggie J., Owner from Mark's Auto Repair responded on 02/06/2025 09:16 AM

We're glad to hear that your experience with us was a positive one. We appreciate you being a loyal customer, Lisa.  Thank you!


SS
Steve S.
Oak Harbor, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
Older Model Maintenance
Mark’s Auto has been taking care of my vehicle for years now and have always been the utmost professionals and mechanics in the whole state of Washington.
My truck is 30 years old and Cecil and his team keep her running smooth and efficiently. There is no problem they can’t solve even with a vehicle as old as mine. You can trust Mark’s Auto to do your vehicles right!
Aggie J., Owner from Mark's Auto Repair responded on 02/06/2025 09:18 AM

We really appreciate your loyalty over the years and are glad that your 30-year-old truck is still going strong! It’s our mission to keep your vehicle running smoothly the best we can. Thanks for trusting us! We don't take that for granted. 


PS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
10
awesome!
mark’s always gives me honest costs and doesn’t pressure me into any sales, best place out there!
Aggie J., Owner from Mark's Auto Repair responded on 01/23/2025 11:07 AM

We really appreciate your feedback! It's fantastic to hear that you value our honest approach and non-pressuring service. We aim to keep the car repair process as straightforward as possible. Thanks for choosing us as your go-to spot for auto maintenance. We're here whenever you need us!


SM
Sally M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2025
verified customerVerified Customer
10
BeSt service ever!!
Marks has been the best auto service company we have ever had. They have taken care of, and immediately so, all our vehicles in a prompt economically way. Communication is easy. A pleasant happy office too!!
Aggie J., Owner from Mark's Auto Repair responded on 01/23/2025 11:08 AM

We appreciate your wonderful feedback about our service! It's fantastic to hear that we've been able to take care of your vehicles promptly and economically. We believe that good communication is key, and we're glad you found it easy to connect with us. And of course, a happy office makes for happy mechanics—it's a win-win! We're here whenever you need us, so feel free to swing by anytime your vehicles need some TLC.


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2025
verified customerVerified Customer
10
consistent, excellent service
in a small town you don't have that many choices. Mark's Auto has provided me for four years with consistent excellent mechanical service for my 2014 Subaru Forester. Most recently, 100,000 mile maintenance. In addition to the professional quality of work,, I receive information about potential problems on the horizon. This is very valuable since I can plan ahead and take care of things before something bad happens. My car keeps running perfectly, and I will keep taking it to Mark's auto in Oak Harbor.
Aggie J., Owner from Mark's Auto Repair responded on 01/23/2025 11:10 AM

We're glad to hear that you’ve found our service consistent and reliable over the years. We aim to keep our customers informed, so planning for potential issues is not overwhelming. We appreciate your continued support of our shop, Tom. Thank you for trusting us with your car care needs.


DT
Dava T.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Excellent service
We always use Marks!!! They take care of the problem but also take the car for a test drive and look over everything. We went to get an oil change and they gave us a list of what they found. They did not push on us to fix the issues right away. Also, Ryan gives you an estimate of everything before beginning service. Marks is the perfect example of an excellent home town shop.
Aggie J., Owner from Mark's Auto Repair responded on 01/23/2025 11:12 AM

We appreciate your kind review! We're glad to hear Ryann's friendly estimates make the process smoother. Your support for local businesses keeps the wheels turning, and we couldn't be happier to have you as part of Mark's Auto Repair's loyal customer base. Thank you!


DS
Devin S.
Oak Harbor, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Always a great experience
Honest and easy to work with shop.
Aggie J., Owner from Mark's Auto Repair responded on 01/23/2025 11:13 AM

Thank you for your feedback! We're glad to hear that you found us honest and easy to work with. It's always our goal to keep things as straightforward as possible. If there's anything else we can do to help, just let us know!


ME
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Mary E.
Langley, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Power steering problem.
A different shop had told me I needed to replace the rack and pinion steering on my 2006 Subaru. Mark's auto determined that all I needed was to replace two belts. Their skill and honesty waved me hundreds of dollars.
Aggie J., Owner from Mark's Auto Repair responded on 01/23/2025 11:18 AM

We're glad to hear that our team could steer you in the right direction! It's always a pleasure to help save our customers some cash while keeping their vehicles in top shape. If you ever find yourself with more car questions, we are here to help. We hope to build an honest and value-based relationship with you and become your "go to" shop for any future car care needs. Thank  you, Mary!


CR
Chelsea R.
Oak Harbor, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2025
verified customerVerified Customer
10
Great Service
My daughter was having a lot of trouble with her car. They repaired the car on time and under the quoted price. I would highly recommend them and will always take her car there in the future. Thank you guys.
Aggie J., Owner from Mark's Auto Repair responded on 01/14/2025 10:13 AM

Thank you for the wonderful review and your vote of confidence. It means a lot when customers take the time to share their experiences with us. We appreciate your business!


RD
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Ron and Bonnie d.
Oak Harbor, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2024
verified customerVerified Customer
10
Excellent service
The time was faster than they quoted. Thank you!
Aggie J., Owner from Mark's Auto Repair responded on 01/02/2025 09:32 AM

Ron and Bonnie - we appreciate you taking the time to share your experience. Your support means a lot to us! Happy New Year to you and your family. 

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Holiday Schedule Monday (12/23) – 8am – 5pm Tuesday (12/24) - CLOSED Wednesday (12/25) - CLOSED Thursday (12/26) - 8am – 5pm Friday (12/27) - 8am – 5pm
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