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Mark's Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(491 Reviews)
92
Write a Review

Score Details

5 stars
93%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
1.0
ReScore™ Average
92
Net Promoter Score ®

Business Details

About

At Mark's Auto Service, we are proud to be a trusted provider of automotive services in Gillette, NJ since 1989. We are committed to serving our community and providing the best possible care for your vehicle. Our team of highly trained technicians is equipped to handle a wide range of automotive needs, from routine maintenance to major At Mark's Auto Service, we are proud to be a trusted provider of automotive services in Gillette, NJ since 1989. We are committed to serving our community and providing the best possible care for your vehicle. Our team of highly trained technicians is equipped to handle a wide range of automotive needs, from routine maintenance to major repairs. ...more

Categories
Auto Repair, Car Maintenance, Auto Maintenance
Contact
(908) 647-7276
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
834 Valley Rd Gillette, NJ 07933
Get Directions

Affiliations

Mark's Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(491 Reviews)
Write a Review
Recent Reviews
RG
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Richard G.
Gillette, NJ
Mazda MX-5 Miata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
The Best
Can always count on professional service, at reasonable rates. They are honest, do quality work and are pleasure to deal with.
MG
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Marcia G.
Basking Ridge, NJ
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2025
verified customerVerified Customer
10
My car needed the ultimate -new Engine !
I was upset to hear the verdict : my Subaru needed a new engine . I thought maybe it needed a new transmission and that , turns out would have been much easier project .Problem is complicated but neighbor drove
My car getting into Manuel first gear which locked in place.Terrible outcome.
So the hunt was on to locate used engine-first one was unacceptable and sent back. Mark’s made numerous calls to track down engine with reasonable miles. This process was time consuming and frustrating . After several weeks they found the right engine / from Pennsylvania. It arrived in good shape and with expertise by all mechanics my “new” old engine was tested and new parts added to get car running better than before .I hadn’t wanted to just give up on my car and get used car or even worse. A new car
I am thrilled with such expert care and workmanship in getting my 2011 Subaru running like new: it really is a joy to drive / I so appreciate the whole team at Mark’s and their determination to get my car back humming.They did.
KL
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Kevin L.
Basking Ridge, NJ
Dodge Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
10
Replaced washer tank and side mirror cover
I was easily able to get appointment to replace washer tank and side mirror cover. Job was done well.
RM
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Regina M.
Scotch Plains, NJ
Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Personnel
Everyone at Marks are all about
Customer Service.
RF
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RICH F.
Branchburg, NJ
Chevrolet Corvette
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
verified customerVerified Customer
10
I consider Mark Service the pre-eminent Service Center in Somerset County the attention to detail and workmanship the second to none. I have several classic Corvettes that Mark has been serviced in for years
I consider Mark Service Center the pre-eminent Service Center in Somerset County the attention to detail and customer service the second to none. I have trusted Mark with my stable of Corvettes for years.
AD
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Ann D.
Basking Ridge, NJ
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
very satisfied
Always do a great job getting my car back on the road.
DM
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Donald M.
Watchung, NJ
Chrysler IMPERIAL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Needed a custom dual exhaust system for a 1956 Imperial
This automobile has been in our family since purchased new by our grandfather. My brother was the last caretaker before me, and Mark has been doing what we couldn't for more than 25 years. We've known Mark and his family our entire lives. There was no one else I would consider for any price that I would let deal with any issue that we couldn't. The exhaust had to be custom built, with a wait time of 12 weeks. When it arrived Mark let me know, and said he would need a day or two to go through the parts to make sure nothing was missing. I delivered the Imperial on a Monday and it was complete that day. Couldn't be happier.
BE
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BRUCE E.
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Good car service
Service was great but don't like long reviews
DB
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Deborah B.
Millington, NJ
Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Helpful, timely, and efficient
The nicest group of people here who are always helpful informative and keep you updated me every step the way.
DH
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Diane H.
Edison, NJ
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
10
Trustworthy and excellent work
I’ve been trusting my car to Mark’s Auto for years. They have always kept my car safe and in top running condition. I feel like I’ve just picked up a new car. They are the best.
SH
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Susan H.
Berkeley Heights, NJ
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
Reliable & Trustworthy Auto Service
I highly recommend Mark’s Auto Service in Gillette, NJ to anyone in need of reliable and trustworthy automotive services. Their exceptional service is headed by a wonderful owner, Mark, & his many highly skilled mechanics. Their service is prompt, efficient & the prices are great. They serviced my old Nissan Maxima for several years which needed a lot of TLC due to its age (14 years). Unlike other car repair places & dealerships, they spent the time explaining in detail what was wrong & what needed to be done. They always answer all my questions. As a female I find that gratifying since most car places tend to ignore women. I needed a car with 4-wheel drive to deal with winters here & they are continuing to do an excellent job with my Toyota Rav4.
WB
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Warren B.
Gillette, NJ
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2025
verified customerVerified Customer
10
What can I say- but THANK YOU - and all of you .
As usual . my car was repaired and with a smile from the great staff at Mark's I
MT
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Mary Ann T.
Basking Ridge, NJ
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2025
verified customerVerified Customer
10
Great Service
Great service
BM
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Bruce & Linda M.
Basking Ridge, NJ
Buick Regal
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
10
Timely, thorough and efficient
Went above and beyond to get a defective part covered by warranty
MT
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Mary Ann T.
Basking Ridge, NJ
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2025
verified customerVerified Customer
10
Battery keeps going dead.
Picked up my car. Kept it over the weekend to see if battery was being drained. Tested ok Monday morning but after load put on battery it failed. Replaced battery plus did clock and display adjustment and fixed passenger seat adjustment. Did oil change.
Displaying Review 1 - 15 of 491 in total
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