Business Solutions
English Español
SureCritic / Car Dealer / Marty Franich Ford Lincoln
business image

Marty Franich Ford Lincoln

Average Score
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
3.0
(4 Reviews)
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
50%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
50%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

Categories
Car Dealer, Car Maintenance, Used Car Dealer
Contact
(831) 722-4181
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
550 Auto Center Drive Watsonville, CA 95076
Get Directions

Score Details

5 stars
50%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
50%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

Categories
Car Dealer, Car Maintenance, Used Car Dealer
Contact
(831) 722-4181
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
550 Auto Center Drive Watsonville, CA 95076
Get Directions

Score Details

5 stars
100%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

Categories
Car Dealer, Car Maintenance, Used Car Dealer
Contact
(831) 722-4181
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
550 Auto Center Drive Watsonville, CA 95076
Get Directions
All Departments' Reviews
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
3.0
(4 Reviews)
Write a Review
Recent Reviews
TT
gravatar
Tom T.
Huntington Beach, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/13/2021
Marty Franich Ford OUT OF BUSINESS
This place is out of business and has sold ownership two times since 2016. Place sucks just like a misleading ownership.
Not Recommended
DP
gravatar
Dianne P.
Aptos, CA
LINCOLN MKZ HYBRID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2015
verified customerVerified Customer
Category: Service
5 star Purchase, Service and Autobody
i sent my previous review without the stars of excellence. i highly recommend Marty Franich for purchasing, service and now Autobody
Recommended
DY
gravatar
Dominique Y.
Watsonville, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/03/2015
Category: Sales
Horrible Customer Service after SUV Purchase!!
I just purchased a 2 year old Explorer from Jon DeLuca and Gio 5 days ago. I was scheduled to bring the car back to today, so they could "clean it up and detail it." Shortly after buying the car, I noticed two issues with the exterior of the car that I didn't notice before purchase. Nothing major, but the way I was treated for bringing up these 2 issues to Gio and Jon, was totally unacceptable and rude! I simply asked for them to replace a $80 moulding that was broken on the passenger window. They said "we already gave you a good price for the car, you need to pay for this yourself." There were so many other ways they could've replied to this. But the tone of voice and the manner in which Jon (sales manager) chose to relay this to me, was very poor and unprofessional. They sure didn't treat me this way as they were trying to get my "sale" of their SUV...now they got my $ and they could care less about me, as a "satisfied customer." NEVER AGAIN, will I buy a car at this dealership.
Not Recommended
Arnold S. from Marty Franich Ford Lincoln responded on 03/04/2015 03:16 PM

Marty Franich Ford : Mr. and Mrs. Yoshi we here at Marty  Franich Ford are very sorry to see how upset you have become regarding your recent purchase. We have always wanter your experience to be 100% positive and comfortable because it is a huge financial commitment that you are making. This is a part of the reason why we allowed you to take the vehicle for extended hours prior to signing the contract so you could get a good feel for the vehicle,look it over with friends and family,and make your decision.The General Manager Leyton Felix would like to give you the option to come and discuss your concerns further here at the dealership with him. Again we would like to thank you for choosing to do business with us. Thank you. Gio   

LW
gravatar
Linda W.
Watsonville, CA
FORD FUSION
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2015
verified customerVerified Customer
Category: Service
Excellent, old-fashion service
I wouldn't go any other service center in town. These are the 'good guys' and gals. Thanks a lot.
Recommended
RR
gravatar
Randall R.
Aptos, CA
FORD FUSION HYBRID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2015
verified customerVerified Customer
Category: Service
Great Service
Ramon was very knowledgeable and helpful.
Recommended
WR
gravatar
William R.
Aptos, CA
LINCOLN MKZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2015
verified customerVerified Customer
Category: Service
The people.
It is the people - the men in your service department are always so helpful and friendly. They do their best to see that the service is the best possible.
Recommended
Arnold S. from Marty Franich Ford Lincoln responded on 02/05/2015 02:08 PM

     Thank you Mr. Randolph it has been a pleasure working with you and Mrs. Randolph. Our dealership appreciates your business over the years.  

NJ
gravatar
Nathan J.
Watsonville, CA
FORD TRUCK F-150 SERIES
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2015
verified customerVerified Customer
Category: Service
great service dept
the service dept was able to get my truck in and serviced fast and i didnt even have an appointment
Recommended
HB
gravatar
Henry B.
Boulder Creek, CA
FORD TRUCK ESCAPE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2015
verified customerVerified Customer
Category: Service
Recent Service
Johnny at the service desk is always very accommodating and upfront on costs and delivery time after the service. Love the pickup and drop-off service. Thanks
Recommended
DM
gravatar
Douglas M.
Carmel Valley, CA
FORD TRUCK ESCAPE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2015
verified customerVerified Customer
Category: Service
Personel
On time, fair price, great service
Recommended
L
gravatar
Lassen Canyon Nursery
Redding, CA
FORD TRUCK F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2015
verified customerVerified Customer
Category: Service
Fast, Friendly, Accomodating...and close by
I have been taking my truck to Franich Ford since day one and really appreciate the friendly, efficient service. John and Ramon and the entire team always take great care of me, getting me on my way in a timely manner. They are very good about explaining any issues that they find and I feel like they are looking out for my best interests.
Recommended
MW
gravatar
Mary W.
Scotts Valley, CA
FORD FUSION HYBRID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2014
verified customerVerified Customer
Category: Service
service
The service advisors are extremely helpful and nice. Work is thorough and timely. They have a courtesy driver if you don't want to wait for your car to be serviced.
Recommended
JS
gravatar
Joel S.
Watsonville, CA
FORD C-MAX ENERGI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2014
verified customerVerified Customer
Category: Sales
Friendly, down-to-earth, community dealership
Gio and Rick were great, and got busy very quickly finding me the car i wanted in just a couple hours. The whole process was very easy from sales to financing to out the door. Gio even said I can come back if I need some help understanding the various screens/options on my new C-Max Energi!
Recommended
JF
gravatar
Justin F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2014
Category: Sales
Best dealer in the seaside area
I have been to many dealers through out the years and must say John DeLuca is your go to man if you are looking for a car new or used.
Recommended
DT
gravatar
Dan T.
FORD FUSION
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2014
verified customerVerified Customer
Category: Service
Friendly People and quality results.
Great dealership.
Recommended
RB
gravatar
Richard B.
Watsonville, CA
FORD TRUCK RANGER
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2014
verified customerVerified Customer
Category: Service
service was great.ARNOLD DOES A GREAT JOB EVERY TIME.
ARNOLD & STAFF TAKE GOOD CARE OF ME ON EVERY VISIT. YOUR BODY SHOP STAFF IS OUTSTANDING ALSO.
Recommended
Displaying Review 1 - 15 of 93 in total
Businesses Near You
Emile's Sports Car Performance
97
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(518 Reviews)
Glenn's Auto Repair
97
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(679 Reviews)
Stuart Automotive
98
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,053 Reviews)
Auto Express Tire Pros
89
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,531 Reviews)
A-1 Automotive
90
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(489 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.