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MasterTech Automotive Inc

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(63 Reviews)
94
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

Categories
Contact
(864) 292-9010

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
3301 Rutherford Rd Taylors, SC 29687-2131
MasterTech Automotive Inc's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(63 Reviews)

Verified Customer
Taylors, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Fluids changed
The guys at Master Tech are the best! Reliable and always willing to get the job right!
Manger, Manager/Master Technician from MasterTech Automotive Inc responded on 03/27/2025 06:13 AM

We appreciate you taking the time to share your thoughts! We're glad to hear that our team is hitting the mark and getting the job done right. It's all about keeping those wheels turning smoothly, and it looks like we're doing just that. We'll keep it up so you can continue to cruise with confidence!


NG
NICK G.
Greenville, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Car Fix
Thank you very much for getting my car fixed I’ll differently keep you guys again to get my car fixed If I end up with problems again
Manger, Manager/Master Technician from MasterTech Automotive Inc responded on 03/26/2025 05:08 AM

We’re glad to hear that your car is back in tip-top shape! It’s always our goal to keep you cruising smoothly on the roads. If any bumps come up in the future, just know we’ll be here, ready to help—preferably without a roadside emergency involved. Safe travels!


AM
ANDY M.
Greenville, SC
BMW 128i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
9
BMW…water pump replace, wheel bearing replace
The work was done as promised, on time and even below the estimate… great job!
Manger, Manager/Master Technician from MasterTech Automotive Inc responded on 03/21/2025 04:59 AM

We're glad to hear that your experience was smooth sailing! It seems like our team hit the bullseye by delivering quality work right on schedule and even managed to keep some change in your pocket. We appreciate your support and look forward to keeping your BMW 128i on the road for you!


MH
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MARIE H.
Inman, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
10
Very friendly explained process great all around
It was very friendly and clean environment. Explained process called to advise cost. Very satisfied MH
Manger, Manager/Master Technician from MasterTech Automotive Inc responded on 03/10/2025 04:54 AM

We’re glad to hear you enjoyed your visit! A friendly atmosphere and a clean shop are key ingredients to a great experience, so it’s nice to know we nailed the issues on your Chevy Avalanche. We're always here to explain the process. Please reach out if you need anything else!


TM
TIM M.
Simpsonville, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Always honest great work.
Been going to Masterton for 20 years or so. Guys are great. Honest, good work. Only place that will service our cars & my work van.
Manger, Manager/Master Technician from MasterTech Automotive Inc responded on 03/07/2025 11:53 AM

We really appreciate your loyalty over the past two decades! It's great to hear that our team has consistently met your expectations with honesty and quality work. If you have any other automotive needs for your Cadillac SRX please let us know. Here's to many more miles of smooth driving with us!


JM
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JEFF L M.
Greenville, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Great place
Good place
Manger, Manager/Master Technician from MasterTech Automotive Inc responded on 03/07/2025 05:02 AM

We appreciate you taking the time to share your experience. "Good place" is a fantastic endorsement, short and sweet like a well-timed punchline. If there's anything specific that stood out during your visit, we’d love to hear about it. Your support keeps our engines running smoothly!


NW
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NEIL W.
Hope, MI
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/04/2025
verified customerVerified Customer
6
Plugs, Wires, Coil, and Thermostat
I have been happy with the two repairs I have had done to two separate cars before this repair. I expect that this tuneup will resolve the issues. My only critique is that this time the car was at this shop for over a week. That seemed like a long time unless a new engine or transmission is being installed. The other repairs took a much more reasonable amount of time.
Manger, Manager/Master Technician from MasterTech Automotive Inc responded on 03/04/2025 10:00 AM

We appreciate your feedback and are pleased to hear that you've had positive experiences with your previous repairs. When it comes to tune-ups, we aim for a quick turnaround, but sometimes things don’t go as planned. I realize that a week can feel like an eternity when you're waiting on your wheels. Original equipment parts were difficult to locate for this car, so it did take longer than what we expected to get them, and there was a lot of rust on this vehicle. Rest assured, we're committed to resolving any issues and getting you back on the road as quickly as possible in the future. I am sorry that we were not able to be more efficient this time around. If you have any further concerns, don't hesitate to reach out.


Verified Customer
Greenville, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2025
verified customerVerified Customer
10
Recent Visit
Great people, great service!
Manger, Manager/Master Technician from MasterTech Automotive Inc responded on 03/03/2025 05:16 AM

We're glad to hear that you had a positive experience with our team! It's always a pleasure to serve great customers like you. If you need anything else, feel free to give us a shout—no customer service questions left unanswered here!


BE
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BOB E.
Greenville, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
Work on Toyota Rav
As usual Novie has been very helpful. He is very knowledgeable in the auto repair business. Very friendly. Makes sure the repair is done right. He does have one of the best mechanics in town. I would totally recommend Mastertech.
Bob
Manger, Manager/Master Technician from MasterTech Automotive Inc responded on 02/28/2025 05:33 AM

We really appreciate you taking the time to share your experience with us! It sounds like Novie has hit the sweet spot of knowledge and friendliness – a rare combo in the auto repair world. We're proud to have a top-notch team ready to tackle repairs while keeping the mood light. Your recommendation means a lot to us. We looked back at our records and found out that you have been coming here for nearly 20 years! Wow!!! Thank you. Customer loyality means a great deal to us.


JD
JANICE D.
Greenville, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Loyal customer
MasterTech has provided me excellent advice, maintenance, and service for my vehicles for many years. I have been very pleased.
Manger, Manager/Master Technician from MasterTech Automotive Inc responded on 02/28/2025 04:56 AM

It's fantastic to hear that MasterTech has been your go-to for advice, maintenance, and service over the years. We always aim to keep your vehicles running smoothly, and your continued support means the world to us. Here’s to many more years of making sure your Lexus ES 300 in tip-top shape!


LC
LARRY C.
Taylors, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Honda Ridgeline 2013 serviced and battery
They were very pleasant and explained all work to be done. All was quoted and explained before work was done. It was done before promised.
Manger, Manager/Master Technician from MasterTech Automotive Inc responded on 02/26/2025 10:59 AM

We're delighted to hear that our team made your experience a pleasant one! Clear communication and keeping our promises are top priorities for us. If your 2013 Honda Ridgeline ever needs a check-up or a pit stop, you know where to find us! Thank you.


MM
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MIKE M.
Greer, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Excellent service !
Was a pleasure to deal with , excellent service . Would recommend to others .
Manger, Manager/Master Technician from MasterTech Automotive Inc responded on 02/24/2025 04:52 AM

We appreciate you taking the time to share your experience. It's great to hear that you found our service to be excellent and enjoyable. Your recommendation means a lot to us. If you ever find yourself in need of our services again, you know where to find us!


Verified Customer
Greenville, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2025
verified customerVerified Customer
10
What a great repair shop!! Thanks.
Had a trip check performed, transmission and cooling system fluids changed, and valve gasket cover replaced due to oil leak. Before any worked was started, I got a call from the shop informing me of all expected costs. They even power washed the engine after valve cover gasket replacement. Looks great. Very professional shop. Will use again.
Manger, Manager/Master Technician from MasterTech Automotive Inc responded on 02/17/2025 07:17 AM

We appreciate you sharing your experience with us! It sounds like your 2014 Honda Accord got quite the spa treatment—who knew a little engine wash could make it look that good? We're glad to hear our team kept you well-informed throughout the process. Professionalism is essential in this field. We look forward to your next visit and hope your car continues to run like a dream!


MB
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MATTHEW B.
Taylors, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Very Positive Experience
Very pleased with the work the MasterTech completed on my car. You were always on top of things, explained everything to me and were easy to get ahold of.
Manger, Manager/Master Technician from MasterTech Automotive Inc responded on 02/07/2025 11:24 AM

We're glad to hear that you had such a positive experience with us! Our team takes pride in staying on top of things. Transparency and communication are key ingredients to a successful service, and we're delighted that it made a difference for you. If your car ever wants to come back for some more TLC, we'll be here, ready to chat!


JM
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JACKIE M.
Greenville, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Great job!
They are great to work with. Fixed my car after rodents chewed my wires. All in a days work and very reasonable! Highly recommend this company.
Manger, Manager/Master Technician from MasterTech Automotive Inc responded on 02/07/2025 04:55 AM

We're glad to hear that you had a positive experience with us! It sounds like our team was able to tackle that rodent situation like exterminators. Who knew car repair involved a few rodent wrangling skills? We appreciate your recommendation and look forward to keeping your vehicle running smoothly—minus any furry friends!


Displaying Review 1 - 15 of 63 in total
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