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Master Techs

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,390 Reviews)
97
Write a Review
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Score Details

5 stars
97%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
2
Total ReScores™
5.0
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

We have over 40 years of Volvo repair and sales experience. Full repair service and body work. We have over 40 years of Volvo repair and sales experience. Full repair service and body work.

Categories
European Auto Repair, Auto Repair, Car Maintenance
Contact
(336) 774-0084
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
101 Griffith Plaza Dr Winston-salem, NC 27103
Get Directions
Master Techs 's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,390 Reviews)
Write a Review
Recent Reviews
NV
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NICK V.
Winston Salem, NC
Volvo C70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
10
Verano
Timely & thorough
Manager from Master Techs responded on 03/18/2025 05:21 AM

Thanks for the great review!

Wes

Verified Customer
Winston Salem, NC
Volvo XC90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Helped with a car inspection
Always please with the level of service I receive from the staff at Master Tech. The staff is professional, knowledgeable and trustworthy. I always have a positive experience when I take my Volvo to Master Tech to be serviced.
Manager from Master Techs responded on 03/13/2025 07:55 AM

Thank you for the kind words!

Wes

NB
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NANCY B.
Clemmons, NC
Volvo XC90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
New Tires
They are my Go To for everything Volvo. I got great tires at a great price. Two years ago I needed new tires and went to a different place that charged me $1100! I didn't know any better. I do now!
Manager from Master Techs responded on 03/13/2025 07:54 AM

Thanks, I really appreciate your business!

Wes

Verified Customer
Charlotte, NC
Volvo S80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Great service at fair prices
Always pleased with the quality of service provided. I never need to be concerned about if a problem has been resolved. Pricing is competitive and fair.
Manager from Master Techs responded on 03/13/2025 07:53 AM

Thank you for the nice review!

Wes

JW
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JERREE W.
Lexington, NC
Volvo XC60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
10
Volvo xc60
I had a wonderful experience. Had front brake pads installed. This was my first visit and I will most certainly be back. The prices are so much better than the dealership and there is just a trust factor. I felt like Wess was genuine and didn’t try to find all sorts of extras like dealerships do . Thank you!
Manager from Master Techs responded on 03/11/2025 05:02 AM

Thank you for trusting us with your Volvo. We greatly appreciate your business!

Wes

RD
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ROGER D.
Lewisville, NC
Volvo S60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
10
Always Great Service
I’ve said it on here more than a few times … trustworthy business and great service. If they tell you that you need it, you do. Won’t con you into something you don’t need. You can’t make everyone happy, I get that, but I will continue to bring my business to Master Techs. I’ve been treated fairly since day one.
Manager from Master Techs responded on 03/11/2025 05:00 AM

We appreciate your business. Thank you!

Wes

MW
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MICAH W.
Walkertown, NC
Volvo XC90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
10
Volvo XC90
Simply the best option for service and repairs of your Volvo!
Manager from Master Techs responded on 03/10/2025 05:00 AM

Thanks for such a kind review!

Wes

RR
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RON R.
Winston Salem, NC
Volvo S60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Repair service
Master Tech will get my business for my Volvo always. Wes is the man to go to.
Manager from Master Techs responded on 03/04/2025 11:53 AM

Thank you, I really appreciate your business!
Wes

Verified Customer
Walkertown, NC
Volvo S60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
10
West and crew are great always provide the best my financial situation
They are honest men! Always keep me on the road!thank you for what you do!!!!!
Manager from Master Techs responded on 03/04/2025 09:04 AM

Thank you for the kind words and your continued loyalty!

Wes  

AB
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ANDREW B.
Clemmons, NC
Volvo XC90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
10
I wish I had known about Master Techs a long time ago!
Our check engine light came on our 2019 Volvo XC90. We tried the usual DIY stuff you might find online for the specific error code, but it was gonna require a Volvo expert. A good friend referred me to Wes at Master Techs, and he couldn’t have been more personable, professional, and helpful! We dropped off our car first thing in the morning expecting to be without it for a couple days since we didn’t have any type of appointment arranged in advance. Wes was able to assess and diagnose the problem and fix it before mid afternoon that same day. Their prices are way better than the dealership and their experience and customer service is top-notch.
Manager from Master Techs responded on 03/04/2025 09:03 AM

Thank you so much for the nice review!

Wes

GJ
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GLENN J.
Rural Hall, NC
Volvo XC40
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2025
verified customerVerified Customer
10
Excellent and reliable as always.
Excellent and reliable as akways.
Manager from Master Techs responded on 03/03/2025 05:22 AM

Thank your the nice review!

Wes

RC
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REINO C.
Winston Salem, NC
Volvo S90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Quick, Easy and Professional
Very trustworthy! Great people and prices!
MA
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MARK A.
Winston Salem, NC
Volvo S80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2025
verified customerVerified Customer
10
Coolant leak
Brought in with a cool leak. Wes found the problem a bad radiator. Replaced it quickly and had me back on the road. Only place to take your Volvo for service. Friendly, reliable, efficient and reasonable.
Manager from Master Techs responded on 02/24/2025 07:51 AM

Thank you sir! We appreciate your patronage.

Wes

JW
JIM W.
Welcome, NC
Volvo XC70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Always responsive
Mr. Wes Benson is a fine man & owner
Manager from Master Techs responded on 02/24/2025 07:43 AM

I appreciate your kind words and your continued loyalty!

Wes

CT
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CHRIS T.
Winston Salem, NC
Volvo XC90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
As always, the best work
Once again, the guys at MasterTechs come through. I called & was seen that day for a headlight malfunction. 15 minutes later I was back on the road.
Literally like a Volvo pit stop!
Thanks fellas!
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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