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Master Techs

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,377 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
2
Total ReScores
5.0
ReScore Average
97
Net Promoter Score ®

Business Details

About

We have over 40 years of Volvo repair and sales experience. Full repair service and body work. We have over 40 years of Volvo repair and sales experience. Full repair service and body work.

Categories
European Auto Repair, Auto Repair, Car Maintenance
Contact
(336) 774-0084

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
101 Griffith Plaza Dr Winston-salem, NC 27103
Master Techs 's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,377 Reviews)

JW
JIM W.
Welcome, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Always responsive
Mr. Wes Benson is a fine man & owner

CT
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CHRIS T.
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
As always, the best work
Once again, the guys at MasterTechs come through. I called & was seen that day for a headlight malfunction. 15 minutes later I was back on the road.
Literally like a Volvo pit stop!
Thanks fellas!

Verified Customer
Kernersville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Expert Service
As always, MT provided expert service for 1995 Volvo. It's great to rely on their expertise. Thanks.
Manager from Master Techs responded on 02/20/2025 06:11 AM

Thank you, we appreciate the nice review!

Wes


CF
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CAROLYN F.
Linwood, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Volvo
Wes is extremely friendly and helpful and explains everything to you before doing the work.
Manager from Master Techs responded on 02/18/2025 12:03 PM

Thank you for the kind words!
Wes


NC
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NAN C.
Clemmons, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Service
Great customer service!
Manager from Master Techs responded on 02/17/2025 06:38 AM

Thank you, we appreciate your business!

Wes


LR
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LANDON R.
Clemmons, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Quick Setvice
Got oil change and replaced spark plugs. Fast service! Good customer service and quality work performed.
Manager from Master Techs responded on 02/12/2025 02:27 PM

Thank you, we appreciate your business!

Wes


NV
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NICK V.
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Verano Volvo
Very good service, reasonable cost,
Dependable
Recommend
Manager from Master Techs responded on 02/11/2025 01:51 PM

Thanks for the great review!


JW
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JOHN W.
Charlotte, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Always professional and accurate
I appreciate a company that does great work but don’t try to sell anything unnecessary. These people have integrity and expertise. I’m glad I found them
Manager from Master Techs responded on 02/07/2025 11:51 AM

You are so kind. Thanks!

Wes


BT
BETTY T.
Clemmons, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Get the customer to lunch on time!
A big service ran extra long due to the correct size filter had to be ordered. It took much longer for the filter to arrived than promised. To get me to my luncheon on time, the old filter was reinstalled. After the luncheon I went back and the new one installed!! Wes was gentle and gracious while getting me to the luncheon!!!!
Manager from Master Techs responded on 02/06/2025 04:43 AM

Thank you for your patience! We appreciate your loyalty.

Wes


Verified Customer
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Great service!
We’ve trusted Master Techs to service our Volvos for many years. Prompt and friendly service at a fair price.
Manager from Master Techs responded on 02/05/2025 10:29 AM

Thank you for your continued loyalty. We appreciate your business!

Wes


DW
DANIEL W.
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Trust
I could write an endless story about Master Techs and why I would never go anywhere else, but want to keep it short and simple. Trust! I trust their experience, their expertise and their professionalism. They always get the job done, quick and for a reasonable price. 10/10
Manager from Master Techs responded on 02/05/2025 04:52 AM

Thank you for your kind review!
Wes


MD
MIKE D.
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Excellent as always!
Very considerate and flexible for my needs. Excellent work as always!
Manager from Master Techs responded on 02/04/2025 10:47 AM

Thank you sir! We appreciate your long standing loyalty.

Wes


DO
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DICK O.
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
0
regular customer
As always, service was great, accurate, thorough and affordable. Thanks Wes. Dick O'Brecht.
Manager from Master Techs responded on 02/05/2025 04:50 AM

Thanks for such a nice review!

Wes


LJ
LANNY J.
Mocksville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
2015 Volvo head repair
West and the crew were accurate, fast and professional. I'm a mechanic but don't have the tools or knowledge of Volvos to tackle the job they did in that time frame. Everything explained to me made perfect sense. Thank you, hope to not need you again.😆
Manager from Master Techs responded on 02/04/2025 08:47 AM

Thanks for the great review! 

Wes


FG
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FORREST G.
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2025
verified customerVerified Customer
10
Alternator problems
Master Tech not only provides excellent routine service and repairs but emergence repairs as well. My alternator was overcharging (never heard of this before) and was told DO NOT DRIVE the vehicle. This problem is rare but very damaging to ALL the electrical components. My vehicle was repaired the next day and fortunately I did not need to rent a car.
Manager from Master Techs responded on 02/03/2025 05:08 AM

Thank you for trusting us with your Volvo, I am glad we could get you back on the road quickly!

Wes

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