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Matt's Auto Lab

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(554 Reviews)
100
Write a Review
Schedule Appointment

Score Details

5 stars
90%
4 stars
8%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores™
5.0
ReScore™ Average
100
Net Promoter Score ®

Business Details

About

Mankato Crank & Chrome is located in upper North Mankato on Lookout Drive. Our goal is to provide you the best service you can find anywhere by putting you, the customer, first and being there when you need us. We have the experience necessary to perform any service, on any make and model. Mankato Crank & Chrome is located in upper North Mankato on Lookout Drive. Our goal is to provide you the best service you can find anywhere by putting you, the customer, first and being there when you need us. We have the experience necessary to perform any service, on any make and model.

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(507) 388-5878
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1385 Lookout Dr North Mankato, MN 56003-3636
Get Directions
Matt's Auto Lab's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(554 Reviews)
Write a Review
Recent Reviews
CT
Caleb T.
Audi TT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2024
verified customerVerified Customer
10
Squeezed into schedule for A/C troubleshooting on a hot day
Staff was able to accommodate an impromptu walk-in for faulty AC in my Audi in the middle of a scalding hot day in August. Was provided with information on the work done and the troubleshooting steps taken.

After receiving my keys and a brief discussion about my vehicle, I have no doubts about their experience, skills, and honesty. I trust Matt's Auto Lab with handling work on my favorite daily driver. I'm very optimistic about any future repairs done at their facility.
MG
Mary G.
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2023
verified customerVerified Customer
10
Oil change
My first time but not my last!! Impressed with service n employees!!
JB
JOHN B.
North Mankato, MN
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2023
verified customerVerified Customer
10
Hannah and Matt provide outstanding service!!
Hannah and Matt provide outstanding service!!
AH
ALEX H.
North Mankato, MN
Pontiac GTO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2021
verified customerVerified Customer
Custom Exhaust System
I purchased a generic A-body exhaust system for my 68 GTO and Matt did a wonderful job getting it fit, and man does it sound good! Matt's Auto Lab has been my go to place for all my vehicles regardless of make, year and model. I'm not going anywhere else!
Recommended
KH
KELLY H.
Chrysler Town & Country
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2021
verified customerVerified Customer
Excellent
Matt’s auto lab was thorough and did an excellent job! They worked quickly and their work was quality. Hannah, in the front did a great job keeping in contact during the process. Her fun attitude made a stressful situation better! Thank you all!
Recommended
KS
KERMIT S.
Mankato, MN
Kia Sedona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2021
verified customerVerified Customer
Saved the day
Our van needed some attention. The crew was professional and respectful. I was up and running in 1hour. Matt's Auto Lab has earned our business!
Recommended
AK
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Anna K.
Mankato, MN
Mercury Sable
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2021
verified customerVerified Customer
Love these guys!
I love this place! The staff are always helpful and friendly. I trust these guys thoroughly, they don't sell you repairs you don't need. They are very honest. I'll keep coming back. Thank you!!!
Recommended
BE
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BOB & NICOLE E.
North Mankato, MN
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2021
verified customerVerified Customer
Quality
Quality, friendly, and accommodating
Recommended
AC
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ALEX & ELIZABETH C.
Volkswagen Jetta
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2021
verified customerVerified Customer
Great personal and knowledgeable
They are professional and knowledgeable!
Recommended
LH
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LYNNE H.
North Mankato, MN
GMC Sonoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2021
verified customerVerified Customer
Best care for your vehicle in the area!
Computerized Diagnostics are emailed or texted to show customers what’s suggested and what’s needed and what can wait for repairs so you can choose to go forward with what you have repaired without any surprises. I had quite a few repairs done and some other things that can be left to fix another time. The brakes and other items were more important and I wasn’t pressured to spend extra money on things that can wait for another time. Honesty means a lot when you don’t have a lot of extra money to spend on unnecessary repairs. I appreciate that from the staff at Matt’s Auto Lab!
Recommended
BE
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BOB & NICOLE E.
North Mankato, MN
GMC Yukon XL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2021
verified customerVerified Customer
Knowledgeable and friendly
Informative, knowledgeable, and family oriented. Great people.
Recommended
AC
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ASHLEY C.
Mankato, MN
Ford Explorer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/17/2020
verified customerVerified Customer
Friendly and knowledgeable
The employees are friendly and very knowledgeable. The mechanics are very thorough in their inspections as well.
Recommended
ND
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NATHAN D.
Mankato, MN
Ford Police Interceptor
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2020
verified customerVerified Customer
Best auto shop in Mankato
Went to get a leveling kit installed and was welcomed by some very nice people. The installation was done quick and clean.
Recommended
SO
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Stacy & Linda O.
North Mankato, MN
Kia Sportage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2020
verified customerVerified Customer
Matt’s Auto Lab
Hands down the best service in town!! Another job well done by the staff at Matt’s Auto Lab!!! You guys are the best!!!
Recommended
Matt R. from Matt's Auto Lab responded on 11/10/2020 01:10 PM

Thanks Stacy and Linda!  You've always been great customers over the years and great neighbors too!

HT
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Hannah T.
Mankato, MN
Pontiac Grand Prix
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2020
verified customerVerified Customer
Satisfied customer since 2013
I moved to mankato in 2013. Matt was the first and only mechanic I ever needed! The team at MAL is efficient, thorough, welcoming, and talented. I won’t go anywhere else. Thank you Matt, Hannah, Kimberly and Stuart.
Recommended
Matt R. from Matt's Auto Lab responded on 11/10/2020 01:17 PM

Thanks Hannah!  As always, we appreciate your long time loyalty and glad to have you as part of our automotive family! 

Displaying Review 1 - 15 of 555 in total
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