business image

Matt's Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(115 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
97
Net Promoter Score ®

Business Details

About

Since 2021, Matt's Automotive has been dedicated to providing the Lafayette, LA area with exceptional service and unmatched automotive knowledge.

Matt's Automotive takes pride in serving the community and building long-lasting relationships with our customers. Whether you need a routine oil change, brake inspection, or a major engine
Since 2021, Matt's Automotive has been dedicated to providing the Lafayette, LA area with exceptional service and unmatched automotive knowledge.

Matt's Automotive takes pride in serving the community and building long-lasting relationships with our customers. Whether you need a routine oil change, brake inspection, or a major engine repair, we have the experience to get the job done right the first time. As a locally-owned shop, we use the latest technology and equipment to diagnose and repair your vehicle’s issues efficiently and effectively. We offer competitive pricing, transparent estimates, and a quick turnaround time, so you can get back on the road with confidence.
...more

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(337) 501-8894

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* No Time Zone Provided
337 Touchet Rd Lafayette, LA 70506
Matt's Automotive's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(115 Reviews)

MW
gravatar
Matthew W.
Lafayette, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Best in the Biz
Had a slow leak in one of my tires, needed it fixed before a road trip, and the guys at Matt’s got me in immediately and got it patched in no time!
Everyone was very nice and friendly, great communication, and the price was very good.

Am planning to use them for all my needs going forward! Highly recommend them!
The Team A. from Matt's Automotive responded on 02/22/2025 09:32 AM

We appreciate you taking the time to share your experience. It sounds like we caught that tire leak just in the nick of time—like a superhero in the world of automotive care! We're glad our team was able to patch things up quickly so you could hit the road worry-free. Your plan to make us your go-to for all your automotive needs is music to our ears. We look forward to serving you again with the same level of service and communication. Safe travels on your adventures!


KA
gravatar
KAYLA A.
Lafayette, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Trustworthy shop
I have been bringing my car to Matt for the last few years. His prices are fair, communication is great, and the work is done quickly. Most importantly, I feel safe in my vehicle. I always reccomend his shop to friends and family.
The Team A. from Matt's Automotive responded on 02/08/2025 09:33 AM

We're glad to hear you've had such a positive experience with us over the years. It sounds like your car has become quite the frequent flyer at our shop! Fair prices and efficient work are our jam, but knowing you feel safe on the road is the real victory. Cheers to being the unofficial ambassador for Matt's Automotive among your friends and family! Keep those wheels rolling safely.


TK
gravatar
Tia K.
Lafayette, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Five star service!!!
Matt's Automotive helped to restore my confidence in people. They took excellent care of me and my vehicle. They went above and beyond the call of duty. Reasonably priced, helpful and honest people. As a single woman, I appreciate them treating me like a family member. Thank you so much!
The Team A. from Matt's Automotive responded on 02/05/2025 09:33 AM

We’re happy to hear that we could be a bright spot in your automotive journey! Taking care of you and your vehicle is our top priority, and it sounds like our team hit the nail on the head. We believe every customer should feel like family, especially when there are tools and wrenches involved! If your car needs a little TLC again or you have any questions, just give us a shout. Your trust means a lot to us.


DN
David N.
Lafayette, LA
Ram Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
Excellent service
The team at Matt's was informative, professional and quick with the repairs! A1 service!!
The Team A. from Matt's Automotive responded on 01/29/2025 09:32 AM

We appreciate your feedback and are glad to hear that our team's informative and speedy service hit the mark for you. We always aim to keep things professional, but we like to think we've got a little dash of personality too! Your support means a lot to us, and we're here to help whenever you need us.


YB
gravatar
Yvonne B.
Lafayette, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
Great people
They are so nice and changed my part out in no time.I didn't have to wait very long at all.
The Team A. from Matt's Automotive responded on 01/29/2025 09:32 AM

We appreciate your positive feedback! It sounds like we hit the fast lane with your service, and we're glad you were in and out quicker than a pit stop. If your vehicle ever needs some more TLC, we’ll be right here, ready to assist with a smile. Safe travels!


GC
Garrett C.
Lafayette, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2025
verified customerVerified Customer
10
Very professional even did a little extra to help me out
Very professional. Even did a little extra to help me out.
The Team A. from Matt's Automotive responded on 01/16/2025 09:32 AM

We appreciate you taking the time to share your experience. It's great to hear that our team's professionalism and willingness to go the extra mile made a positive impact. We believe in doing a bit more to make our customers' days brighter—after all, who doesn't like a bonus in their auto service? Thanks for choosing us!


AF
gravatar
Alicia F.
Sunset, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2025
verified customerVerified Customer
10
Over heating vehicle
Brought my vehicle in and they diagnosed the problem and fixed it in a couple of days. Great service.
The Team A. from Matt's Automotive responded on 01/07/2025 09:31 AM

We're glad to hear that you had a great experience with us! Diagnosing car issues can sometimes feel like a game of detective, so it's nice to know we solved the case quickly. We aim to keep your ride running smoothly, and it sounds like we hit the mark this time. We appreciate your support!


LG
gravatar
Leonard G.
Duson, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2025
verified customerVerified Customer
10
Reasonable
Reasonable rates
The Team A. from Matt's Automotive responded on 01/04/2025 09:32 AM

We appreciate your feedback on our rates! It's our goal to keep things fair and balanced, much like a well-tuned engine. If you need anything else, just give us a shout. Happy driving!


TB
gravatar
Tallie B.
Duson, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2024
verified customerVerified Customer
10
New Customer Experience
I took my vehicle here for new brakes/rotors and an issue with a coolant leak. The brake issue was resolved right away. Due to my vehicle being a foreign vehicle, they were unable to fix my coolant leak; however they were upfront and honest and provided a recommendation for a new place. The staff was friendly and made sure that everything was taken care of before I left. Their price to repair my brakes was way more reasonable than I was quoted by another shop. I will definitely go back if other issues arise and would recommend Matt’s Automotive to family and friends.
The Team A. from Matt's Automotive responded on 12/21/2024 09:32 AM

We appreciate you taking the time to share your experience with us. It sounds like we nailed it with those brakes, even if the coolant leak played a bit of hard to get. We aim to keep it honest and friendly around here, and it’s always great to know our customers feel that way too! Plus, it seems our pricing did a little happy dance compared to the competition—score! If any other automotive mysteries pop up in the future, we’d be more than happy to lend a hand. Safe travels on the road ahead!


CB
gravatar
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2024
verified customerVerified Customer
9
Repair
I've had an engine replaced as well as another part replaced at Matt's Auto. This is a great place to send your vehicle. I'm glad I found it. Great service and quick response! No complaints from me here!!! Great pricing too!
The Team A. from Matt's Automotive responded on 12/21/2024 09:32 AM

We're delighted to hear about your positive experience at Matt's Automotive! It's always our goal to provide great service and quick responses, and we're happy to know we hit the mark. Replacing an engine is no small feat, so we're glad you trusted us for the job. And let's face it, who doesn't love great pricing? Enjoy the smooth rides ahead!


Verified Customer
Lafayette, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2024
verified customerVerified Customer
9
Standard Transmission Shifting Issue
Drop off was quick and easy. Received an estimate in less than an hour. They were very responsive to texts, as I was unable to take phone calls at work. Work was done quickly at a great price. Estimate for additional vehicle problems were given along with receipt for completed work. Will get other issues done here.
The Team A. from Matt's Automotive responded on 12/11/2024 09:32 AM

We love to hear about quick and easy drop-offs! It sounds like we were able to get you in and out faster than a car on the Autobahn. We're glad our texting skills kept the lines of communication open while you were busy working. Rest assured, we aim to provide thorough estimates for all your vehicle needs, and it’s great to know you found our prices and timing just right. We’ll be here, ready to tackle those other issues when you are! Safe travels until then.


Verified Customer
Youngsville, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2024
verified customerVerified Customer
10
Repair
Friendly fast service.

BB
gravatar
Beaux b.
Youngsville, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2024
verified customerVerified Customer
10
Alignment
Went for a front end alignment Matt took care of me was in and out quickly at a good price ??

JL
gravatar
Jan L.
Magnolia, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2024
10
Rebuilt Transmission and Brake Job
These are great guys to work with! I was from out of town when my transmission went out on my 2008 Chevy Avalanche in October! Great price and warranty! Wish I lived closer so I could use them all of the time!!
Well come November I'm back in the Lafayette area so I had them do a brake job for me. Again great service and price.
THEY SAVED MYE A BUNCH OF MONEY!!!

KN
KERRY N.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2024
verified customerVerified Customer
10
Always professional & courteous
I have been bringing my cars to Matt for about 5 years now & he never disappoints. He is honest & won't try to price gouge. I trust knowing Matt will get the job done everytime.

Displaying Review 1 - 15 of 115 in total
Service Coupons and Posts
Thanks for the stellar review! 🚗✨ We're thrilled to hear you got A+ service on your first visit. We promise to keep the courtesy and good pricing coming—consider us your auto superheroes! 🦸‍♂️🔧 #Matt'sAutomotive #HappyCustomers
Learn More

Thanks for the love! ? At Matt's Automotive, we believe in keeping it real—no unnecessary work or wild bills here! Just honest service that won't leave you feeling like you've lost a limb. ?? #CustomerCare #HonestAutoRepair
Learn More

We're thrilled to know we hit the mark for you! ?? Our team works hard to stay on top of our game, so you can drive with confidence. Thanks for your kind words! We're always here to keep you rolling! ? #MittsAutomotive #CustomerAppreciation
Learn More

Thank you for the fantastic review! ?? We're thrilled to have been your first choice and glad you found our service speedy and wallet-friendly. We can't wait for your next visit—let’s keep those wheels turning! ?️ #MainspringOfTrust #AutoCarePros
Learn More

Thanks for the fantastic review! ?✨ We love putting the "explore" back in your Ford Explorer! If your car has a little too much drama, you know where to find us. ? #MattsAutomotive #UnderTheHoodHeroes
Learn More

We're rolling with joy over this fantastic feedback! ?? Honesty and fair prices—it's like finding a unicorn in the garage! ? Thank you for trusting us with your ride. We promise to keep the good work coming! #MattsAutomotive #HonestMechanics
Learn More

Thanks for the 5-star review! We take pride in our service & team. Matt's been tinkering with cars since he could walk! We're delighted to be your go-to for automotive needs! ? #CustomerAppreciation #Matt'sAutomotive
Learn More

Thanks for the 5-star review, Richard! We're glad we could get you back on the road in record time. ?? We appreciate your recommendation! #HappyCustomers #RollingAgain
Learn More


Thanks for the kind words, Chris! ? We're glad you had a great experience with us at Matt's Automotive. #Lafayette #HappyCustomer #AutoRepair
Learn More
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.