Maxcare Auto Shield Repair is your one-stop shop for all auto repair needs in the city of Chicago, IL. We specialize in auto repair and maintenance. No matter what type of vehicle you drive, our team has the industry experience to provide you with the best service to ensure your vehicle runs smoothly and safely. Maxcare Auto Shield Repair is your one-stop shop for all auto repair needs in the city of Chicago, IL. We specialize in auto repair and maintenance. No matter what type of vehicle you drive, our team has the industry experience to provide you with the best service to ensure your vehicle runs smoothly and safely.
We appreciate you taking the time to share your experience with us. It sounds like your Acura MDX had a bit of a symphony going on with all those different noises — we’re happy to have helped bring it back to a peaceful state. Sam and Lenny are indeed stars on our team, and it’s great to hear that their professionalism made your visit even better. We’re always here to lend a hand (or a wrench) to our loyal customers. Thanks for spreading the word — we promise to keep our repair skills sharp and our service top-notch!
Verified CustomerWe appreciate you taking the time to share your experience with us. A rack and pinion replacement sounds serious, but we're glad to hear that we were able to get your wheels back on the road fast! It's our goal to not just meet expectations but to roll right over them—kind of like a well-functioning car. If you need anything else, our doors are always open!
Verified CustomerWe are delighted to hear that you had such a positive experience with us! Staying in touch with our customers is how we roll—communication is key, after all. It's also wonderful to know that we were able to wrap up your repairs in a flash. We strive to have a team that combines great skills with great personalities—because why not have a good time while getting your car back in tip-top shape? If you need anything else, we’re just a call away!
Verified CustomerWe appreciate you taking the time to share your experience! It sounds like our team hit the nail on the head this time. If only fixing cars was as easy as great service! We're always here to keep things running smoothly.
Verified CustomerWe appreciate you sharing your experience! Navigating the claims process can often feel like trying to find your way through a maze, but we’re glad to hear we could help make it smoother for you. On top of that, we’re happy to know the repairs turned out great. If your car ever needs another round of TLC, you know where to find us!
Verified CustomerIt’s fantastic to hear that you had such a positive experience with us! We believe that a clean shop and friendly service are just as important as fixing your car. We appreciate your understanding about the parts prices—unfortunately, we can’t control the parts store, but we do our best to ensure we provide top-notch service. We're delighted your car feels like new again. Looking forward to your next visit—bring your car and we’ll get to work making it shine!
Verified CustomerWe're glad to hear that you think our service is great! We always aim to provide a smooth experience, almost like a well-oiled machine. If there's anything specific that made your visit stand out, we'd love to hear about it. Here's to keeping those engines running smoothly!
Verified CustomerDear Mr. Martinez,
Thank you for taking the time to leave us a review. We understand how frustrating this situation can be, and we’d like to address your concerns.
As you may recall, when your vehicle was brought in, the check engine light was on, and it showed over 32 diagnostic trouble codes along with multiple failures. Upon inspection, we found that the alternator was overcharging, the battery had dead cells, and was causing several voltage and communication issues. Additionally, your radiator and turbocharger were leaking, the drive belt was cracked and beginning to tear, and the drive belt tensioner was loose.
We provided you with a detailed digital vehicle inspection report, including photos, and explained all the necessary repairs. You authorized repairs for the battery, alternator, and radiator but declined the additional recommended repairs. We also discussed that the check engine light might return, as the remaining issues could still impact sensor communication due to ongoing voltage inconsistencies.
After completing the authorized repairs, we informed you of the remaining issues and provided an estimate, but you declined further work, stating that additional costs were not justifiable for this vehicle. We understand that maintaining a high-end German vehicle can involve higher costs due to the complex and sensitive components.
We genuinely want to ensure your satisfaction and help resolve this matter. Please feel free to reach out to us directly so we can discuss your vehicle’s condition further and explore the best options for you.
Thank you again for your feedback, and we’re here to assist you.
Dear Mr. M,
Thank you for taking the time to leave us a review. We understand how frustrating this situation can be, and we’d like to address your concerns.
As you may recall, when your vehicle was brought in, the check engine light was on, and it showed over 32 diagnostic trouble codes along with multiple failures. Upon inspection, we found that the alternator was overcharging, the battery had dead cells, and was causing several voltage and communication issues. Additionally, your radiator and turbocharger were leaking, the drive belt was cracked and beginning to tear, and the drive belt tensioner was loose.
We provided you with a detailed digital vehicle inspection report, including photos, and explained all the necessary repairs. You authorized repairs for the battery, alternator, and radiator but declined the additional recommended repairs. We also discussed that the check engine light might return, as the remaining issues could still impact sensor communication due to ongoing voltage inconsistencies.
After completing the authorized repairs, we informed you of the remaining issues and provided an estimate, but you declined further work, stating that additional costs were not justifiable for this vehicle. We understand that maintaining a high-end German vehicle can involve higher costs due to the complex and sensitive components.
We genuinely want to ensure your satisfaction and help resolve this matter. Please feel free to reach out to us directly so we can discuss your vehicle’s condition further and explore the best options for you.
Thank you again for your feedback, and we’re here to assist you.
Verified CustomerWe're glad to hear that communication was a strong point in your experience with us! Keeping you informed is like giving you the keys to your car—it's essential for a smooth ride. If there's anything else we can do to ensure your automotive journey stays on track, just let us know!
We're glad to hear that your Jeep Wrangler is back in tip-top shape! It sounds like our team really rolled up their sleeves and went above and beyond—sort of like car doctors, but without the white coats. We do our best to ensure everything is done right and in a timely manner, and we're happy you noticed! Keeping all your belongings safe is part of our trust pledge, after all. Your recommendation means a lot to us, and we're here ready to help keep that vehicle running smoothly—no matter how many miles you put on it. Safe travels!
Verified CustomerWe're glad to hear that you had a fantastic experience with us! Sam and Lenny will be pleased to know they made such a cool impression. It's always great when service feels like a chill hangout. We appreciate your support and look forward to keeping things cool for you in the future!
Verified CustomerIt's great to hear you had a positive experience, even with the wait! We completely understand that sometimes good things come to those who wait, and we're glad that our team kept you in the loop. Communication is key, and it's fantastic to know you felt informed throughout the process. We can't wait to welcome you back for your next visit—we'll aim for less waiting and more fixing!
Verified CustomerWe're glad to hear that your Mercedes is feeling as good as new! It's always our goal to make the whole auto repair experience as smooth as a well-oiled brake system. Your kind words about our service team being friendly and communicative really revs our engines, and we're delighted that you noticed the craftsmanship in our work. When your car is back on the road and performing like a dream, we consider it a job well done. We appreciate you spreading the word about us being your go-to auto repair shop in Chicago!
Verified CustomerWe’re glad to hear that you had a great experience with us while on your travels! It’s always nice when a pit stop turns into a five-star experience. We appreciate your recommendation and are here for any future repairs—just like a good roadside emergency kit, always ready when you need us! Safe travels ahead!
Verified CustomerWe're delighted to hear that our team made your experience a pleasant one! It's great to know you found our professionalism shining through, even if the jobs that come in sometimes need a little less shine. We strive to make quality auto work as smooth as a well-oiled machine. Your feedback lets us know we're on the right track!
