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McInerney Auto Center

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(50 Reviews)
80
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Score Details

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Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
80
Net Promoter Score ®

Business Details

About

Welcome to McInerney Auto Center, your premier automotive service provider located conveniently at the Macomb Mall in Roseville, MI. Our family-owned and operated service center has experienced technicians who are dedicated to providing the highest quality of service and customer satisfaction. With a location chosen for maximum Welcome to McInerney Auto Center, your premier automotive service provider located conveniently at the Macomb Mall in Roseville, MI. Our family-owned and operated service center has experienced technicians who are dedicated to providing the highest quality of service and customer satisfaction. With a location chosen for maximum convenience, McInerney Auto Center occupies the former Sears/Die Hard Auto Center location at the Macomb Mall in Roseville.

“Sears ran a serious repair business for fifty years,” says Mike McInerney, owner and operator of McInerney Chrysler Dodge Jeep Ram and the new McInerney Auto Center. “Their attention to customer satisfaction led to their longevity and generations of loyal patrons. We intend to revive their great reputation and add our own formula for success.”

The McInerney automotive family dates to 1964 when Tom, Hoot, and Jack McInerney opened Northland Chrysler Plymouth on 8 Mile Road in Oak Park. Treating their customers “like family” was the foundation upon which the brothers would build a Detroit dynasty of a dozen car dealerships and service centers.

Our mission is to provide our customers with reliable, affordable, and honest automotive services. We pride ourselves on our transparency and always take the time to explain the necessary repairs and provide detailed estimates before any work is done. Our goal is to keep your vehicle running smoothly and safely on the road for years to come.

Visit McInerney Auto Center today and experience the difference in quality and customer service!
...more

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(586) 302-2622

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Eastern Time (Us & Canada)
32105 Gratiot Ave Roseville, MI 48066
McInerney Auto Center's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(50 Reviews)

Verified Customer
Harper Woods, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
10
Great diagnostic
Found the problem on a difficult diagnostic

SF
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Sarah F.
Roseville, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Great auto shop!
This auto shop is not pushy, and they don't take advantage. They send you pictures and recommendations of whats wrong and YOU decide what they fix. They are quick and very reasonably priced. Very nice associates too! I've already been there twice and will be using them for my auto repairs going forward!

DA
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Donelle A.
Roseville, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2025
verified customerVerified Customer
10
Superior service
Very impressed with customer service and timely repairs at a very reasonable price.
Hannah N. from McInerney Auto Center responded on 01/28/2025 09:36 AM

We appreciate your feedback and are glad to hear that our customer service and timely repairs caught your attention. We always aim for that sweet spot between quality and cost-effectiveness, and it seems like we hit the mark this time. If there’s anything else we can do to help keep your vehicle in top shape, feel free to reach out!


CM
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Chris M.
Clinton Township, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
10
Great service
The repairs were done well and in a timely manner.
Hannah N. from McInerney Auto Center responded on 01/22/2025 09:36 AM

We appreciate you taking the time to share your experience. It’s great to hear that the repairs were completed efficiently and met your satisfaction. We always aim to get our customers back on the road, preferably without any mechanics’ crying involved. Your feedback is valued and drives us to keep doing what we do best.


SG
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Sam G.
St. Clair Shores, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2025
verified customerVerified Customer
10
Great team working together
it's been a long time, from the moment I walked in I was greeted graciously & like they wanted my Busness even the Manager treated us great.
Hannah N. from McInerney Auto Center responded on 01/15/2025 09:37 AM

We really appreciate you taking the time to share your experience! It’s fantastic to hear that you felt welcomed right from the start; we believe a warm greeting is just as essential as a well-oiled engine. Our team is dedicated to ensuring that every customer feels valued, so it’s great to know that our efforts made a positive impression. Rest assured, you’ll find friendly faces and excellent service waiting for you whenever you're in need of our assistance.


DA
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Dave A.
2020 Dodge ProMaster 3500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2025
verified customerVerified Customer
10
Great Professional Service
The whole team is fantastic! The facility is always clean and welcoming; I never leave with an unresolved question or issue. The turnaround time for my vehicles is always good, and the quality of the work is always excellent.

Great job guys!
Hannah N. from McInerney Auto Center responded on 01/07/2025 09:35 AM

It's wonderful to hear that you've had such a positive experience with our team! We pride ourselves on a clean and welcoming environment, as well as clear communication—no unanswered questions here! Our team works hard to ensure quality and efficiency, so your shout-out is greatly appreciated. We’ll keep the fantastic vibes going and aim for the same high standards on your next visit!


BL
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Brian L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2025
verified customerVerified Customer
10
This was a very professional experience..the service was great!
This was a very professional experience..the service was great!
Hannah N. from McInerney Auto Center responded on 01/03/2025 09:35 AM

We're glad to hear that you had a professional experience with us and that the service met your expectations! It’s always our goal to keep things running smoothly—just like a well-tuned engine. If you ever need assistance in the future, we’re just a pit stop away!


JY
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James Y.
Fraser, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2024
verified customerVerified Customer
10
Brakes & Rotors all around
Hello Had one issue Management team with above and beyond to make it right. This was my 2nd time getting a vehicle serviced at McInerney Auto Center Roseville, Mi . Thanks
Hannah N. from McInerney Auto Center responded on 12/30/2024 09:34 AM

It's fantastic to hear that our management team could step in and turn things around for you. We do our best to roll up our sleeves and tackle any issues head-on. It sounds like your second experience with us was even better than the first! We're glad to have made a positive impression. Vehicle service is a bit like a fine-tuned symphony; sometimes you just need the right conductor to keep things harmonious. Your feedback means a lot to us.


Verified Customer
Melissa, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2024
verified customerVerified Customer
10
Fixed vehicle issue
Took my vehicle in and es told I needed a new motor for the wide fluid. Upon further review by the tech he was able to salvage the part making it a cheaper repair. Most places wouldn’t do that so I am very thankful for their honesty.
Hannah N. from McInerney Auto Center responded on 12/26/2024 09:34 AM

It's great to hear that our tech was able to work some magic and salvage that part. We strive to be the "right place" for repairs instead of the "replace" place! Honesty is our policy here, and we're glad it made a difference for you. We appreciate your trust in McInerney Auto Center and look forward to keeping your vehicle in tip-top shape!


SZ
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Sharon Z.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2024
verified customerVerified Customer
10
The best by far
I will forever take my vehicles there. Very professional, and makes sure you get your care done in one day. Not like the dealerships that takes week or more. I had lots of work done Tires, brakes all around, shocks and oil change with filters.
Hannah N. from McInerney Auto Center responded on 11/23/2024 09:36 AM

It sounds like we’ve earned a loyal customer! We appreciate you choosing us for your vehicle needs. We know how important it is to get your car back in a timely manner—after all, who has time to wait around for weeks? We’re delighted to hear that you found our service professional and efficient. Here’s to smooth rides ahead and keeping those tires rolling!


SS
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Synde S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2024
verified customerVerified Customer
10
Excellent Service
This was the second time we’ve used them to service our vehicle. Very welcoming, facilities was extremely clean and service was great. They did a wonderful job of communicating the status of repair. Pricing was comparable with other service centers. We will definitely continue to use them for any future needs.
Hannah N. from McInerney Auto Center responded on 11/14/2024 09:36 AM

We're glad to hear you had another great experience with us! It's always nice to know our team’s welcoming vibe and cleanliness made a positive impression. Communication is key in repair work, and we’re pleased you found it top-notch. We promise to keep the good service coming, and we're just as committed to making your future visits as smooth as this one. Safe travels until we meet again!


MH
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Marcetta H.
Clinton Township, MI
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/07/2024
verified customerVerified Customer
4
Bummed about the pricing - was hopeful.
I was so excited to have a new, reliable service center that I would be able to take vehicles to and to refer people to. When I got the news and estimate for the work on my van (which I was getting ready to sell to an employee), I was absolutely shocked by the price. Brakes - pads, rotors and calipers - $1600 - was astronomical! I took it to another facility - no calipers needed - and paid $485. McInerney is close by, they "diagnosed" it quickly and the facility is very nice. Unfortunately, the price was so far out of the range I was even willing to pay - I went elsewhere very quickly.

Verified Customer
Melissa, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2024
verified customerVerified Customer
10
Found problem that the dealer wouldn’t even look at
I went to a Chrysler dealership about a concern and I was blew off. I took my vehicle to McInerney and they found the problem within an hour on a Saturday. They gave me options on paying for it and took care of my vehicle like it was there. I’ll be back for future repairs.
Hannah N. from McInerney Auto Center responded on 10/28/2024 09:35 AM

It's always a delight to hear about a customer who feels like they found their automotive superhero after dealing with the villains of indifference. We are pleased that our team was able to give your vehicle the attention it deserved and find the issue so quickly. Offering options and treating your ride with care is our way of saying, “Your car is important to us!” We look forward to making your future visits just as satisfying. You can count on us for your next automotive adventure!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2024
verified customerVerified Customer
9
Oil change
Clean waiting room. Done within an hour. No wi-fi password posted.
Hannah N. from McInerney Auto Center responded on 10/24/2024 09:37 AM

We appreciate you taking the time to share your experience with us. We're glad you enjoyed our clean waiting room and that we got your service done in a jiffy! As for the Wi-Fi password, it seems like a mystery we need to solve—it might be hiding in plain sight. We'll definitely look into making it easier for our customers to connect while they wait. Enjoy your day!


DU
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Debbie U.
Clinton Township, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2024
verified customerVerified Customer
10
tire repair
my tire has had a slow leak for awhile. took it were I bought them, three times they replaced the stem valve, still leaking. went here, took tire off cleaned and re sealed the tire. they couldn't find any leaks, did this as a preventative. more than what the other guys did. highly recommend.
Hannah N. from McInerney Auto Center responded on 10/02/2024 09:36 AM

It sounds like your tire had quite the adventure before landing in our hands! We’re glad to hear that we could give it the thorough check-up it needed, and we promise to treat every tire like a VIP. Preventative care is key—after all, we wouldn’t want your tire to become a drama queen with leaks. We appreciate your recommendation and are always here to help keep your wheels rolling smoothly!


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? Big thanks for the shoutout, Mark! ? We're thrilled to hear you had a great experience with our team. Look forward to seeing you again! #CustomerAppreciation #FiveStarReview
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