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McInerney Chrysler Dodge Jeep Ram

Average Score
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(179 Reviews)
63
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
63
Net Promoter Score ®

Business Details

About

We Are Your Alpena, MI New and Certified Pre-owned Chrysler, Dodge, Jeep, Ram and Wagoneer Dealership near Gaylord, Petoskey, Oscoda, Birmingham.
Are you wondering, where is McInerney Chrysler Dodge Jeep Ram or what is the closest Chrysler, Dodge, Jeep, Ram and Wagoneer dealer near me? McInerney Chrysler Dodge Jeep Ram is located at 832
We Are Your Alpena, MI New and Certified Pre-owned Chrysler, Dodge, Jeep, Ram and Wagoneer Dealership near Gaylord, Petoskey, Oscoda, Birmingham.
Are you wondering, where is McInerney Chrysler Dodge Jeep Ram or what is the closest Chrysler, Dodge, Jeep, Ram and Wagoneer dealer near me? McInerney Chrysler Dodge Jeep Ram is located at 832 W. Chisholm St, Alpena, MI 49707. Although McInerney Chrysler Dodge Jeep Ram is not open 24 hours a day, seven days a week – our website is always open. On our website, you can research and view photos of the new Chrysler, Dodge, Jeep, Ram and Wagoneer models that you would like to purchase or lease. You can also search our entire inventory of new and used vehicles, value your trade-in, and visit our Meet the Staff page to familiarize yourself with our staff who are committed to making your visit to McInerney Chrysler Dodge Jeep Ram a great experience every time.
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Categories
Car Dealer, Auto Repair, Dodge Dealer
Contact
(989) 884-0630

Business Hours

Mon
9:00 AM - 6:00 PM
Tue
9:00 AM - 6:00 PM
Wed
9:00 AM - 6:00 PM
Thu
9:00 AM - 6:00 PM
Fri
9:00 AM - 6:00 PM
Sat
9:00 AM - 1:00 PM
Sun
closed
* Eastern Time (Us & Canada)
832 W Chisholm St Alpena, MI 49707
McInerney Chrysler Dodge Jeep Ram's Reviews
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(179 Reviews)

LB
Lance B.
Willis, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Excellent
Great communication throughout the process. Made everything very easy.

MB
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Mark B.
Livonia, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Excellent as always!
We live down state now but still come to John to purchase our vehicles. Always a pleasant experience.

JN
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JON N.
Alpena, MI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/18/2025
0
Problem not fixed after 3 visits
Same issue. No solution, they claim it’s fixed and writhing a few months. Bam same problem. Either they lie to your face, or the service department needs training. Worst part is the managers take no responsibility.

CJ
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Cynthia J.
Alpena, MI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/18/2025
0
No loaners available
If I wasn’t leasing a new vehicle through them, and if the issue to be fixed wasn’t a recall. I might be ok with them not having a loaner. But I think it’s horrible customer service.

RS
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Ruben S.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Field Service
People at Mclnerney are very professional. Completed service in a timely manner and very friendly.

GS
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Gerald S.
Alpena, MI
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/12/2025
verified customerVerified Customer
8
It was good
Thay were courteous, friendly. They got the job done in a good amount of time. They were professional and they did an excellent job.

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PRESQUE ISLE ELECTRIC GAS CO
Onaway, MI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/09/2025
verified customerVerified Customer
10
Dealer service great, nagging about this survey- terrible
Our dealer experience was great, as usual. But then, 3 days later, on a Sunday, my phone starts going off with texts nagging me to take a survey. 33 texts so far. seriously? You can rest assured, if I have a problem with your service I will let you know at the time of the service. Leave people alone after they leave.

NZ
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nancy z.
Rogers City, MI
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/08/2025
verified customerVerified Customer
4
Problem not corrected
I brought my Pacifica in for a problem with the instrument cluster screen. I was told it just needed a computer update. When I got in the car it still was not working. I returned inside to the service department and informed them it wasn’t working. I was then told it needed a part and that it would take a week to get it. I paid $160 for a problem that was not fixed and I have to return when they call me. I am very disappointed with the way this was handled. I should have been informed that it needed a part instead of being told it was fixed

MN
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Mary N.
Alpena, MI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/08/2025
0
Management blames
Management takes no responsibility.

Verified Customer
Alpena, MI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/08/2025
verified customerVerified Customer
0
No loaner vehicle
Taking it in because you Uconnect is not working.

Verified Customer
Alpena, MI
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/08/2025
verified customerVerified Customer
1
Subpar
Brought it in for a proxy alignment and ended up spending another $600 only to get it back and now I’m getting messages that my 4wd is overheating every 30 seconds. When I brought it back less than 20 mins later they didn’t even touch it before the end of day 6 hours later.

JS
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James S.
Clarkston, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
10
Semerad - Chrysler 300C Repair
McInerney Service Department was superb; quality, speed, cost effective, communication, etc. I also looked at their car products and they have some great deals.

JS
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james s.
Clarkston, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Semerad - Chrysler 300C Repair
The McInerney Service Department was outstanding; fast, thorough, cost effective, honest, and superb communication. I am delighted that my ISMA Shipmasters friend referred me to McInerney.

JG
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Jeffrey G.
Alpena, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
10
Always take care of me and my family
My wife and I both have McInerney Vehicles, but it doesn't end there. Also 2 daughters, my son and my brother. They always take good care of us and provide great service. As long as you are a reasonable person, you will always be taken care of here. Yes, at times there are short staffing or waits for parts, but this is a reality of the world we live in, not a reflection of any problem. By being respectful and appreciative I have always gotten treated fairly.

AM
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Andy M.
Alpena, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
Great Service!
James was great to work with. Fast and Reliable!
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