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Mercer Automotive

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(516 Reviews)
-100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Mercer Automotive is conveniently located in Park City, UT. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today. Mercer Automotive is conveniently located in Park City, UT. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today.

Categories
Auto Repair, Car Maintenance, Tire Sales and Repair
Contact
(435) 649-2886

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Mountain Time (Us & Canada)
1155 Iron Horse Drive Park City, UT 84060
Mercer Automotive's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(516 Reviews)

DH
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Douglas H.
Moberly, MO
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/18/2024
0
TOURIST TRAP
Prices are twice or more of a areputable shop. They run up the bill beyond reason. They will lie about the cost of repair. Only concern is their commission. Do yourself a favor and shop around you will be shocked of the price difference. You have been warned.

JS
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Jim S.
Austin, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2021
Great, emergency service
We were on a 3500 mile road trip from Austin including a week in Park City. Our Mercedes started to indicate “check brake wear”. None of the local Mercedes dealerships were willing to help on an “emergency” basis, which is something they emphasize when you buy the car. Luckily Chris and the team at Mercer were very understanding of the situation and were able to replace the brakes same day! They even stayed after closing to ensure the work was completed as promised. Thanks Chris and Mercer automotive!
Recommended

BB
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BILL B.
Park City, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2018
SERVICE
MERCER DELIVERS GREAT FRIENDLY AND PROFESSIONAL SERVICE AT A REASONABLE COST. SURE BEATS DRIVING DOWN AND BACK TO SALT LAKE.
Recommended

CA
Cameron A.
Utah
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2018
verified customerVerified Customer
Category: Service
Cameron said the service was good.
Recommended

HN
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HUGH N.
Park City, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2018
verified customerVerified Customer
Outstanding Service
Dropped my Jeep off late Sun afternoon with a note about a starter motor issue. I received a call by 0930 on MLK Monday to say that they had identified the fault and could have it fixed and on the road by 1500. This is an outstanding outfit and a real pleasure to do business with. I feel safe and good that my vehicle is maintained by Mercer Automotive.
Recommended

RP
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ROBERT P.
Midway, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2018
verified customerVerified Customer
Really helped in a bind
Got our car in when the alternator broke, worked with warrente people to get help with payment. When another problem occured after the repair they did not charge for diagnosis and helped us get around it allowing us to postpone an expensive repair. These guys are great!!!!
Recommended

SW
Susan W.
Park City, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2018
verified customerVerified Customer
Category: Service
Susan said the business did the work really fast. She said there was a problem and she had to return, but they explained everything.
Recommended

JH
Jeff H.
Park City, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2018
verified customerVerified Customer
Category: Service
Jeff said he uses this business all the time. The employees provided good service.
Recommended

JW
Jeff W.
Utah
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2018
verified customerVerified Customer
Category: Service
Jeff said the service was good and they did what they said they would do.
Recommended

JW
Jeff W.
Utah
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2018
verified customerVerified Customer
Category: Service
Jeff said the service was good and they did what they said they would do.
Recommended

CC
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Chet C.
Baton Rouge, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2018
Couldn’t ask for better!
Friendly and courteous. Efficient and knowledgeable. Convenient location in town. No reason to go anywhere else.
Recommended
Richard M., Owner from Mercer Automotive responded on 01/11/2018 01:15 PM

Chet, thank you so much for your review! It was a pleasure to help you.


DO
Derick O.
Utah
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/10/2018
verified customerVerified Customer
Category: Service
Derick said the quality of the service was great, as always. The final cost came in under the initial quote. His only complaint was that he was promised the vehicle would be ready at the end of the day, but it was ready the next morning.
Recommended

CF
Camilla F.
Park City, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2018
verified customerVerified Customer
Category: Service
Camilla said the business is great.
Recommended

CE
Connie E.
Park City, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2018
verified customerVerified Customer
Category: Service
Connie said the person that helped her with her vehicle was friendly and knowledgeable.
Recommended

MB
Mike B.
Park City, UT
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/10/2018
verified customerVerified Customer
Category: Service
Mike said the business did some warranty work for him and they didn't charge him for it. However, they told him the vehicle would be done by 5:00 pm. When he looked at his watch it was 5:30 pm. They didn't call him until the next morning to pick it up.
Recommended

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