Our collision repair team utilizes Factory Trained technicians, superior quality materials, and the most advanced equipment available to deliver the highest quality auto body experience possible. We deliver this for all makes and models. And, everything we do is backed by Metro Accident Repair Center Guarantee. Our collision repair team utilizes Factory Trained technicians, superior quality materials, and the most advanced equipment available to deliver the highest quality auto body experience possible. We deliver this for all makes and models. And, everything we do is backed by Metro Accident Repair Center Guarantee.
Verified CustomerWe appreciate your positive feedback! It's fantastic to hear that you were pleased with the repairs. Choosing a Lexus Certified Repair Center shows you have great taste—and we like to think we can keep up with those high standards. If you need anything else in the future, you know where to find us. Safe travels ahead!
Verified CustomerWe really appreciate your feedback! It sounds like Melissa and the team have hit the nail on the head—knowledgeable, fair, and friendly is quite the trifecta. We're glad your car is looking excellent; we like to think of ourselves as automotive magicians, just without the top hats. Thanks for spreading the word; referrals are the highest compliment we can receive!
Verified CustomerWe're glad to hear about your positive experience with our team! Sounds like your car is looking as good as new, which is no small feat after a side swipe. We like to think of ourselves as the fairy godmothers of the auto repair world—making dents and scratches disappear! We're also happy to hear you appreciated our extra touch with the door ding. If only our magic could extend to parking lot etiquette. Here’s to more smooth rides ahead!
Verified CustomerWe appreciate your feedback and are happy to hear you were pleased with our service! It's always our goal to keep things running smoothly, much like your vehicle after a visit. If you ever need us again, we’re just a call away!
We appreciate you taking the time to share your experience. It sounds like that estimate definitely took your breath away—not exactly the thrill we aim for when discussing repair costs! On a serious note, we're glad to hear that the quality of our work met your expectations. We understand that great service often comes with a price tag, and we strive to provide value for the investment. If you have any further feedback or suggestions on how we can enhance our service and perhaps make the wallet ache a little less, we're all ears. Your insights are valuable to us!
Verified CustomerWe appreciate you taking the time to share your experience! It’s always great to hear that our team hit the nail on the head with your car. Restoring vehicles to their former glory is our specialty, and it sounds like we nailed it with yours. Prompt and knowledgeable service is what we aim for, so it’s wonderful to know that we succeeded. Here's to smooth rides ahead!
Verified CustomerWe genuinely appreciate your feedback regarding our service and communication. It's always fantastic to hear that our efforts are making a difference. We're committed to keeping the wheels turning smoothly (figuratively speaking), and your kind words remind us we're on the right track. Looking forward to helping you out again!
Verified CustomerIt's wonderful to hear that our team is hitting the mark and going the extra mile to ensure you're well taken care of! We're all about turning automotive frowns upside down here at Metro. Our staff takes pride in what they do, and it’s great to know their efforts are appreciated. If there's anything else we can do to keep that satisfaction rolling, just let us know!
Verified Customer
Verified CustomerHi Kristina – We sincerely thank you for your feedback.
Upon reviewing our notes, we understand that we could have been better with our communication. We apologize for this. We will be reaching out to you soon via email with further details on the matter. If we may be of continued service on this, please reach out to us at 216-267-6559.
As a courtesy, we would be happy to offer a complimentary wash and clean of your vehicle at a future date. Please let us know.
We hope you are pleased with the quality of your repair, which was conducted with official manufacturer procedures and OEM parts, to help ensure your safety and retain the value of your vehicle.
For more information about a certified repair, please visit: https://dcrbrookpark.com/certifications/
Verified CustomerWe're thrilled to hear that our friendly staff kept you in the loop with the repair status! It's fantastic to know that you're pleased with how your vehicle looks now. We appreciate your kind words and hope to see you again in the future.
Verified CustomerWe're thrilled to hear that you had a great experience at Metro Accident Repair Center! Melissa is a star, and we're glad she made sure everything ran smoothly for you. Thank you for the wonderful feedback, and we hope to see you and your car shining on the roads again soon!
Verified CustomerWe're thrilled to hear that we could make the repair process smooth and transparent for you, Maria! Providing excellence in workmanship is what we strive for, and we're glad to have met and exceeded your expectations. Thank you for choosing Metro Accident Repair Center!
Verified CustomerThank you so much for your kind words, Nigel! We're thrilled to hear that we exceeded your expectations and that your Lexus looked even better than new after our work. Keeping our customers informed throughout the repair process and using genuine OEM parts are top priorities for us, so it's great to hear that it made a difference for you. We appreciate your recommendation and look forward to serving you or anyone you refer to us in the future.
Verified Customer
Chose this facility because it was a Lexus Certified Repair Center