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Metro Transmission and Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(962 Reviews)
95
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
2
Total ReScores
5.0
ReScore Average
95
Net Promoter Score ®

Business Details

About

Serving San Marcos and North San Diego County since 1983. Metro Transmission not only specializes in transmissions, transfer cases and differentials, but we are a complete automotive repair center. Whether you need a basic oil change, brakes or a timing belt, we do it all! We also install clutches, axles, u-joints, external transmission Serving San Marcos and North San Diego County since 1983. Metro Transmission not only specializes in transmissions, transfer cases and differentials, but we are a complete automotive repair center. Whether you need a basic oil change, brakes or a timing belt, we do it all! We also install clutches, axles, u-joints, external transmission coolers and more! ...more

Categories
Auto Repair, Auto Maintenance, Transmission Repair
Contact
(760) 471-0223

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
1635 Grand Ave San Marcos, CA 92078-2428
Metro Transmission and Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(962 Reviews)

JC
Jose C.
Encinitas, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
Category: Service
Jose said he received amazing customer service. He said the delivery of the warranty and vehicle was very clear and good.
Recommended
Rick G., Owner from Metro Transmission and Automotive responded on 02/14/2025 09:40 AM

Thank you for the trust that you put in us to take care of the transmission repair on your Frontier. We are glad to know that you are happy with the service you received.

Rick Grant
Owner
760-471-0223

QM
Quiten M.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
Category: Service
Quiten said they did a great job. They are good people and they're very nice.
Recommended
Rick G., Owner from Metro Transmission and Automotive responded on 02/14/2025 09:27 AM

Thank you for bringing your vehicle back in for repair. Please let us know if we can assist with any future automotive needs.

Rick Grant
Owner
760-471-0223

CJ
Chris J.
Oceanside, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
Category: Service
Chris said he appreciated the professionalism.
Recommended
Rick G., Owner from Metro Transmission and Automotive responded on 02/11/2025 07:33 AM

We appreciate your trust in us to take care of the repair on your Jeep. Please let us know if we can assist with future automotive needs.

Rick Grant
Owner
760-471-0223

LI
Lori I.
Vista, CA
Mercedes-Benz ML350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
Category: Service
Lori said they're great, perfect. She's been there in the past and they're honest and loyal people, that's why she comes back.
Recommended
Rick G., Owner from Metro Transmission and Automotive responded on 01/31/2025 03:41 PM

Thank you for your continued trust in us at Metro. We do appreciate you and are glad to be here for your automotive needs. 

Rick Grant
Owner
760-471-0223

NP
Nathaniel P.
California
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
Category: Service
Nathaniel said they have good service.
Recommended
Rick G., Owner from Metro Transmission and Automotive responded on 01/31/2025 03:39 PM

Thank you for bringing your Sentra in for service. We appreciate it and look forward to you assisting with future automotive needs.

Rick Grant
Owner
760-471-0223

CD
Chuck D.
San Marcos, CA
Ford Ranchero
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
Category: Service
Chuck said they were fast, they fixed his vehicle and it was a good experience.
Recommended
Rick G., Owner from Metro Transmission and Automotive responded on 01/28/2025 07:56 AM

Thank you for the opportunity to take care of the repair on your vehicle, we do appreciate it. Please let us know if we can assist with future automotive needs.

Rick Grant
Owner
760-471-0223

MB
Michael B.
Vista, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
Category: Service
Michael said they were quick, communicative, and the customer service was lovely. They walked him through what needed to be done and explained everything to him. His vehicle is running good.
Recommended
Rick G., Owner from Metro Transmission and Automotive responded on 01/22/2025 02:47 PM

We appreciate you bringing your vehicle in for repair. Your complete satisfaction is very important to us.

Rick Grant
Owner
760-471-0223

JD
gravatar
JESSE D.
San Marcos, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
10
Fast and thorough service
Always provide fast and thorough service. Have been using Metro Transmission for all my cars for many years. Reliable, honest and have top notch service and high quality repairs.
Rick G., Owner from Metro Transmission and Automotive responded on 01/17/2025 12:57 PM

We appreciate your patronage over the years. Your continued trust is very important to us.

Rick Grant
Owner
760-471-0223

SD
Shea D.
El Cajon, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/03/2025
verified customerVerified Customer
Category: Service
Shea said everything went easy and smooth. She would have liked a little bit more information and they didn't check or tell her if she had a leak or not. She was very worried about that.
Recommended
Rick G., Owner from Metro Transmission and Automotive responded on 01/06/2025 09:15 AM

Thank you for bringing your vehicle in, we do appreciate it. If you access the inspection report, you will see the notes if there were any active leaks detected. Please call our office if you have any questions.

Rick Grant
Owner
760-471-0223

TV
Tomas V.
San Marcos, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2024
verified customerVerified Customer
Category: Service
Tomas said they were always very thorough and only did what was necessary.
Recommended
Rick G., Owner from Metro Transmission and Automotive responded on 12/10/2024 07:44 AM

Thank you for bringing your vehicle in. We appreciate the opportunity to assist with your concern.

Rick Grant
Owner
760-471-0223

TL
gravatar
TIFFANY L.
Encinitas, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2024
verified customerVerified Customer
9
Great service!
Michele is terrific, as well as the team. Very happy with the service provided.
Rick G., Owner from Metro Transmission and Automotive responded on 11/20/2024 08:55 AM

We are glad that you are so happy with the service you received and look forward to being here for your automotive needs.

Rick Grant
Owner
760-471-0223

NG
Nick G.
Winchester, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2024
verified customerVerified Customer
Category: Service
Nick said the business is great.
Recommended
Rick G., Owner from Metro Transmission and Automotive responded on 11/19/2024 01:30 PM

Thank you for the trust you've put in us. We appreciate your patience with the changes after the initial repair.

Rick Grant
Owner
760-471-0223

AS
Andrell S.
California
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2024
verified customerVerified Customer
Category: Service
Andrell said the technicians responded to his call in a quick amount of time, the service was quick and easy.
Recommended
Rick G., Owner from Metro Transmission and Automotive responded on 11/19/2024 01:32 PM

Thank you for the opportunity to inspect your vehicle. We do appreciate it.

Rick Grant
Owner
760-471-0223

DL
gravatar
DOUG L.
San Marcos, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2024
verified customerVerified Customer
10
Personal and honest touch
I super appreciate the personal touch and the honesty in helping assess the things that need to be repaired on our car. Michelle was so helpful and Robert was helpful with next steps. We will be back.
Rick G., Owner from Metro Transmission and Automotive responded on 11/13/2024 10:25 AM

Thank you for bringing your vehicles to Metro. We do appreciate the trust that you put in us and look forward to being here for your automotive needs.

Rick Grant
Owner
760-471-0223

TL
Tim L.
Carlsbad, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2024
verified customerVerified Customer
Category: Service
Tim said he likes the mechanic Robert, he is awesome and communicated well. The vehicle is running fine, it was expensive but good value. He added he is very pleased so far, Robert made the process easy and he was very professional.
Recommended
Rick G., Owner from Metro Transmission and Automotive responded on 11/11/2024 11:26 AM

Tim- We do appreciate you choosing us to take care of the repair on your Yukon. Your trust and satisfaction are very important to us.

Rick Grant
Owner
760-471-0223
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