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SureCritic / Auto Repair / Metro Transmission and Automotive
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Metro Transmission and Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(968 Reviews)
95
Write a Review
Schedule Appointment

Score Details

5 stars
91%
4 stars
6%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
2
Total ReScores™
5.0
ReScore™ Average
95
Net Promoter Score ®

Business Details

About

Serving San Marcos and North San Diego County since 1983. Metro Transmission not only specializes in transmissions, transfer cases and differentials, but we are a complete automotive repair center. Whether you need a basic oil change, brakes or a timing belt, we do it all! We also install clutches, axles, u-joints, external transmission Serving San Marcos and North San Diego County since 1983. Metro Transmission not only specializes in transmissions, transfer cases and differentials, but we are a complete automotive repair center. Whether you need a basic oil change, brakes or a timing belt, we do it all! We also install clutches, axles, u-joints, external transmission coolers and more! ...more

Categories
Auto Repair, Auto Maintenance, Transmission Repair
Contact
(760) 471-0223
Visit Website
Closed
Business Hours

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
1635 Grand Ave San Marcos, CA 92078-2428
Get Directions
Metro Transmission and Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(968 Reviews)
Write a Review
Recent Reviews
DS
gravatar
Daniel S.
Carlsbad, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
10
Great customer service/vehicle repairs
I’ve been taking my vehicles to Metro for 25+ yrs and they have always taken care of me. Well rounded shop that has excellent customer service and techs. They get the job done and do it right.
Rick G., Owner from Metro Transmission and Automotive responded on 03/17/2025 09:30 AM

Thank you for your patronage. We are glad to be here for your automotive needs and appreciate your trust over the years.

Rick Grant
Owner
760-471-0223
CS
Cathy S.
Cardiff By The Sea, CA
Volvo XC90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Cathy said they were courteous, trustworthy, honest, and got the job done.
Recommended
Rick G., Owner from Metro Transmission and Automotive responded on 03/10/2025 09:34 AM

We appreciate your trust in us to take care of repair on your vehicle. We are glad to be able to have saved on the amount of the overall cost. Please let us know if we can assist with future automotive needs.

Rick Grant
Owner
760-471-0223
NS
Nicholas S.
Oceanside, CA
Ram 2500
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Nicholas said they are really good, great communication, they are fast and timely, and compared to others, they are very quick.
Recommended
Rick G., Owner from Metro Transmission and Automotive responded on 03/11/2025 09:03 AM

Thank you for choosing Metro to take care of the transmission repair on your truck. We do appreciate the trust you put in us and are glad to know that you are happy with the service you received.

Rick Grant
Owner
760-471-0223
CJ
Christian J.
Carlsbad, CA
Lincoln Navigator
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Christian said they kept him updated along the way and did a great job on his transmission service.
Recommended
Rick G., Owner from Metro Transmission and Automotive responded on 03/10/2025 10:30 AM

Thank you for bringing your vehicle in for the maintenance service. Please let us know if you have any questions or need further service. 

Rick Grant
Owner
760-471-0223
RE
gravatar
RAY E.
Escondido, CA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
Great service!
Great service and work! I knew I had some things I haven't kept up to date on, besides the check engine light issue. They not only resolved the check engine light issues (thermostat stuck open) but also things I've neglected to have done such as a coolant flush, and a brake fluid flush. Our 2004 F150 is high mileage, however we don't drive it that often now. I appreciate the preventative things that need to be done getting noticed. Best of all, all done the same day I dropped the truck off.
Rick G., Owner from Metro Transmission and Automotive responded on 03/05/2025 09:55 AM

We appreciate you coming in and the trust you put in us to take care of the maintenance of your vehicles.

Rick Grant
Owner
760-471-0223
CR
Charles R.
CA
Mercedes-Benz CLK-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
Category: Service
Charles said they are top of the line, honest and wonderful people.
Recommended
Rick G., Owner from Metro Transmission and Automotive responded on 03/05/2025 09:56 AM

Thank you for your patronage over the years. Your trust is very important to us.

Rick Grant
Owner
760-471-0223
JC
Jose C.
Encinitas, CA
Nissan Frontier 2WD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
Category: Service
Jose said he received amazing customer service. He said the delivery of the warranty and vehicle was very clear and good.
Recommended
Rick G., Owner from Metro Transmission and Automotive responded on 02/14/2025 09:40 AM

Thank you for the trust that you put in us to take care of the transmission repair on your Frontier. We are glad to know that you are happy with the service you received.

Rick Grant
Owner
760-471-0223
QM
Quiten M.
San Diego, CA
Jaguar S-TYPE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
Category: Service
Quiten said they did a great job. They are good people and they're very nice.
Recommended
Rick G., Owner from Metro Transmission and Automotive responded on 02/14/2025 09:27 AM

Thank you for bringing your vehicle back in for repair. Please let us know if we can assist with any future automotive needs.

Rick Grant
Owner
760-471-0223
CJ
Chris J.
Oceanside, CA
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
Category: Service
Chris said he appreciated the professionalism.
Recommended
Rick G., Owner from Metro Transmission and Automotive responded on 02/11/2025 07:33 AM

We appreciate your trust in us to take care of the repair on your Jeep. Please let us know if we can assist with future automotive needs.

Rick Grant
Owner
760-471-0223
NP
Nathaniel P.
California
Subaru Crosstrek
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
Category: Service
Nathaniel said they have good service.
Recommended
Rick G., Owner from Metro Transmission and Automotive responded on 01/31/2025 03:39 PM

Thank you for bringing your Sentra in for service. We appreciate it and look forward to you assisting with future automotive needs.

Rick Grant
Owner
760-471-0223
LI
Lori I.
Vista, CA
Mercedes-Benz ML350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
Category: Service
Lori said they're great, perfect. She's been there in the past and they're honest and loyal people, that's why she comes back.
Recommended
Rick G., Owner from Metro Transmission and Automotive responded on 01/31/2025 03:41 PM

Thank you for your continued trust in us at Metro. We do appreciate you and are glad to be here for your automotive needs. 

Rick Grant
Owner
760-471-0223
CD
Chuck D.
San Marcos, CA
Ford Ranchero
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
Category: Service
Chuck said they were fast, they fixed his vehicle and it was a good experience.
Recommended
Rick G., Owner from Metro Transmission and Automotive responded on 01/28/2025 07:56 AM

Thank you for the opportunity to take care of the repair on your vehicle, we do appreciate it. Please let us know if we can assist with future automotive needs.

Rick Grant
Owner
760-471-0223
MB
Michael B.
Vista, CA
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
Category: Service
Michael said they were quick, communicative, and the customer service was lovely. They walked him through what needed to be done and explained everything to him. His vehicle is running good.
Recommended
Rick G., Owner from Metro Transmission and Automotive responded on 01/22/2025 02:47 PM

We appreciate you bringing your vehicle in for repair. Your complete satisfaction is very important to us.

Rick Grant
Owner
760-471-0223
JD
gravatar
JESSE D.
San Marcos, CA
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
10
Fast and thorough service
Always provide fast and thorough service. Have been using Metro Transmission for all my cars for many years. Reliable, honest and have top notch service and high quality repairs.
Rick G., Owner from Metro Transmission and Automotive responded on 01/17/2025 12:57 PM

We appreciate your patronage over the years. Your continued trust is very important to us.

Rick Grant
Owner
760-471-0223
SD
Shea D.
El Cajon, CA
Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/03/2025
verified customerVerified Customer
Category: Service
Shea said everything went easy and smooth. She would have liked a little bit more information and they didn't check or tell her if she had a leak or not. She was very worried about that.
Recommended
Rick G., Owner from Metro Transmission and Automotive responded on 01/06/2025 09:15 AM

Thank you for bringing your vehicle in, we do appreciate it. If you access the inspection report, you will see the notes if there were any active leaks detected. Please call our office if you have any questions.

Rick Grant
Owner
760-471-0223
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