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Midas of Billerica

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(97 Reviews)
80
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
80
Net Promoter Score ®

Business Details

About

Midas Billerica is your one-stop shop for brakes, oil changes, tires and all your auto repair needs.
Midas stores are owned and operated by families in your community dedicated to providing high quality auto repair service at a fair price. And their work is backed by our famous Midas Golden Guarantee*. Whether you need an oil change or
Midas Billerica is your one-stop shop for brakes, oil changes, tires and all your auto repair needs.
Midas stores are owned and operated by families in your community dedicated to providing high quality auto repair service at a fair price. And their work is backed by our famous Midas Golden Guarantee*. Whether you need an oil change or tires, factory recommended maintenance, or brake repair, your local Midas has you covered.
...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(978) 330-6471

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Eastern Time (Us & Canada)
556 Boston Rd Billerica, MA 01821
Midas of Billerica's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(97 Reviews)

JS
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JOHN S.
Woburn, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Excellent 4 Wheel Alignment done fast!!
World class four wheel alignment with customer centric customer service done fast I was in and out within 50 minutes just awesome!!

TG
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TAMMY G.
Billerica, MA
Chevrolet CAPTIVA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Great place to go
Everyone at the shop is friendly it's clean and they have snacks and drinks for you while you wait. Great warranty on their work

JS
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JANET S.
Billerica, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2025
verified customerVerified Customer
10
Fantastic service
I called Michelle and asked for an appointment to get a light fixed. She asked me when I wanted to come in and the time. When I got there I asked Jose if I could also get an oil change. He said no problem! Also recommended somewhere to get inspection sticker. Wonderful work! Great customer service!

JF
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JEFF F.
Billerica, MA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/07/2025
verified customerVerified Customer
8
Oil change
Always great service.

JV
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JOANNE V.
Peabody, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
customer service
I was extremely grateful for the customer service i received from the front desk and the technician

LS
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LESLIE S.
Bedford, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Hard workers and great customer service
Easy to schedule an appointment. Greeted by a very customer friendly person. Wait or stay great option.

DG
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DAVID G.
Tewksbury, MA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/28/2025
verified customerVerified Customer
3
Spam
Within hours of giving them my email address I started getting lots of car-related email spam from third parties. Thanks Midas

JF
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JUAN F.
Methuen, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
8
Attention to detail.
Great service and knowledgeable about my Acura RL.

YF
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YISSEL F.
Lowell, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Extra care
Very knowledgeable about Volvo.

MK
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MARK K.
Billerica, MA
Ford RANGER PICKUP
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Great service
Midas in billerica is great. They provide quality service. I will return in the future.

MT
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MICHAEL T.
Lowell, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2025
verified customerVerified Customer
10
Awesome job
Great service
Respectful employees
Great job explaining what I need and what important and what's main priorities

RO
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ROBERT O.
Arlington, MA
Toyota TACOMA PICKUP
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/15/2025
verified customerVerified Customer
0
Charged extra
Charged more than other shops for similar service

KS
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KERRY S.
Billerica, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2024
verified customerVerified Customer
10
Wonderful Service
Staff addressed our issue and resolved it! Very happy with their service.

PB
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PAWANJIT B.
Lexington, MA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/08/2024
verified customerVerified Customer
1
Unwilling to accept purchased Groupon
I had purchased a Groupon for a wheel alignment and oil change. Was told that I couldn’t use them because I had used a Groupon in the past and they only accept two. When I asked what should I do they said take it up with Groupon. When I asked where it was written that they would only ever take two Groupons they accepted it “since I had already purchased it”. If this is their policy I am ok but they make it hard to do business with them.

MO
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MAUREEN O.
Billerica, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2024
verified customerVerified Customer
10
Very Professional
Very Professional, knowledgable and friendly.

Displaying Review 1 - 15 of 97 in total
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