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Middleton Automotive

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(480 Reviews)
-100
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Inactive Business

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ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
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ReScore Average
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Net Promoter Score ®

Business Details

About

Family owned and operated since 1975, Middleton Automotive LLC promises to provide reliable auto and truck repair and maintenance. Beginning with the father R.T. Middleton, Middleton Automotive Center has remained a “word of mouth” business, always maintaining and practicing customer recognition. With pride he instilled our mission: “To Family owned and operated since 1975, Middleton Automotive LLC promises to provide reliable auto and truck repair and maintenance. Beginning with the father R.T. Middleton, Middleton Automotive Center has remained a “word of mouth” business, always maintaining and practicing customer recognition. With pride he instilled our mission: “To continually provide our customers with, honest service at an honest price.” Serving The City of Casa Grande and The Tri-Valley Region for over 30 years, we aim to continue our tradition of treating customers with honesty and respect. As one of the most recognized and respected shops we retain a large customer base. Services with warranty and competitive pricing are scarce in this industry.

With top of the line tools and equipment, our expert mechanics implement a wide variety of automotive services for any make or model of vehicle; not including heavy line. A few of those services include:electrical diagnostics, mechanical diagnostics, maintenance, engine replacement, transmission replacement, tune-ups, suspension, alignments, tires and wheels, A/C and heating, fuel injection, cylinder heads, brakes, and after-market accessories. We are your computer diagnostic specialists. All services are backed with job-specific warranties, in some cases for ten years or three hundred thousand miles. Only authorized services are performed in a timely and efficient manner. Proudly, we keep our valued customers coming back.
Voted Casa Grande's "Best Automotive Service" by Market Surveys of America. Our friendly staff is available to answer any questions you may have about our auto and truck services. Se Habla Espanol.
...more

Categories
Auto Repair, Auto Maintenance, Diesel Services
Contact
(520) 582-1212

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
9:00 AM - 1:00 PM
Sun
closed
* Arizona
816 W Gila Bend Hwy Ste D1 Casa Grande, AZ 85122
Middleton Automotive's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(480 Reviews)

JC
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Jan C.
Arizona City, AZ
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/20/2022
0
Worst Service EVER
This was hands down the worst experience EVER! They had my classic Datsun 280ZX for 14 WEEKS fir a/c repair! They "lost" the instructions to return the compressor under warranty and said it needed an expansion valve job. 8 wks & $938 later I got it back & no cruise control & a/c not fixed. THEN It's the compressor and they lost paperwork. Another 6 wks & total frustration with Keith, I got it back. I'm out $938 and no fix. According to Keith, the family owners never come in and there is no other management for customers to discuss problems. My experience - the "Manager" can't handle paperwork and the owners don't care about customer service issues or employee incompetence

DG
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Dennis G.
Winlock, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/19/2020
"I KNow A Guy"... and its NOT MIDDLETON AUTOMOTIVE..
When your tech has no clue how to diagnose a problem with a transfer case that should of gave me a clue for how they operate, I was wrong in having them even work on a simple job so we would NEVER recommend them for anything more technical than a pan gasket R&R...
They spent a few weeks to even screw that up.
Replacing a pan gasket on a transmission is a very simple job, it took the tech 4 tries and it is still leaking. first try was to install gasket and tighten the bolts with a power nut driver, which apparently stripped the threads took it home and had a big puddle of fluid under my jeep... took it back so they could rectify the problem they said the new gasket they put on was bad... they replaced the gasket and used a power tool to start the bolts to install the pan , I was watching him do that, I told him that's not such a great idea to use a power tool to tighten bolts going into an aluminum casing, he said they do it on all vehicles to get bolts started. well He apparently stripped some bolts because when we took it home it leaked worse than when they replaced it in the beginning. Took it back to them for the third time and actually walked in on him when he was re-threading the transmission case because he said he... "Stripped another one"... this time he had put the pan on after slobbering a healthy bead of silicone instead of a gasket, took him 2 tries to get the silicone job right, because after a test drive he had to remove the pan again because he tightened the pan on with a power tool and stripped the bolts again...
so another round of re-threading the threads he stripped by using power tools and another round of silicone goes on instead of a gasket or a new pan with a better gasket, in which I had to cross the street to talk to the parts store about what they are doing wrong they printed out what they needed to do ... but apparently Middleton always knows best, right...wrong!!!
(oh by the way each time we are waiting in the front because it was such a simple job shouldn't take more that an hr to finish)
the silicone is everywhere,..it was a disaster looked like they used JB Weld and it still leaks after all that... I did complain , they said they have a great warranty to take somewhere else to do the job right....I spoke with a transmission specialist and they said";....
"Silicone should not have been used they apparently have no idea what they are doing if they couldn't of done such a simple job as that"
We will attempt to rectify horrible job done by these guys at a reputable transmission specialist using the warranty they assure us is so good, we are not counting on that since everything else has been a nightmare...
"Now they may respond that the job was done bad because I was watching them ,, that's exactly what they said,... I made them nervous watching??? that was the excuse among so many others..
It should never have taken so long to do such a simple job, ..."I Know A Guy"... Middleton's are NOT THE GUY'S...
Not Recommended

GW
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Greg W.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2019
The great professionalism and the great service
I originally had bonds with Mark Kia in Scottsdale took the vehicle back several times, the last time they let it sit in the back for 4 1/2 hours nothing done. The problem with the vehicle was no power extremely poor gas mileage after week with Mark Kia , Got in touch with Middleton Automotive explain the problems took it in in the morning problem solved by 5 o’clock same day back up to 29Miles per gallon a lot better performance vehicle not sluggish, They inspected the vehicle replace front brakes license plate lights were out extremely happy I found these guys excellent service they tell you upfront what is wrong and the price before work is done.
I highly recommend Middleton automotive in Casa Grande I live in east Mesa it is worth the drive
Recommended

PC
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Pat C.
Casa Grande, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2019
As they say, "honest service at an honest price".
With no Honda dealership in Casa Grande, my Honda CRV required service. I checked reviews for area automotive service centers, and chose Middleton Automotive, with their near 5-star rating. I was very impressed starting with the excellent customer service on the phone, followed by the work performed, in a timely manner, at a reasonable cost. I live in a resort community and would highly recommend Middleton Automotive.
Recommended

JD
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Jimmy D.
Eloy, AZ
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/01/2018
Leaf springs
Wanted them to replace both leaf springs and they only got 1 done in a 2 day span. Was told it would only take one whole day to do the whole job. Then they started saying they couldn't get the new bushing I put in my old spring out to put in the replacement spring. So I had them put my old spring back in and still wanted to charge me for the whole job but after arguing for awhile they did only charge me for the one spring they did fix. After I picked it up it took me 30 min at home with no shop or certified mechanic to change out the bushings and put the replacement spring in.
Do not recommend this place for serious fixes. Probably great for oil changes.
Not Recommended

CM
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Christopher M.
Casa Grande, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2018
A fantastic shop!
A very satisfactory experience. I have found my new vehicle maintenance facility. I would strongly recommend these folks and their services!
Recommended

KH
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Ken H.
Casa Grande, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2017
verified customerVerified Customer
Satisfied
Great service, reasonably priced and they have great mechanics
Recommended

BP
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Brian P.
Coolidge, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2017
verified customerVerified Customer
Throttle Service
Excellent Service
Recommended

BL
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Beverly L.
Sells, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2017
verified customerVerified Customer
Tire installation and fluid check.
Friendly worker, they explain what needs to be done and what it will cost.
Recommended

MG
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Mike G.
Florence, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2017
ARB Refrig Wiring on F150
Another great job! Price was fair & work done in a timely manner. Previosly they installed Rock Rails on my Jeep-another excellent job. Don’t waste your time going to Phoenix or Tucson, these guys are good!!
Recommended

GS
Gary S.
Casa Grande, AZ
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2017
verified customerVerified Customer
Category: Service
Gary said the staff were good and the job was done right. He was happy.
Recommended

RD
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Robin D.
Maricopa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2017
verified customerVerified Customer
Always good work
Good work, fair price. I have been back three or four times now and will go back again. That cannot be said of many automotive places. Latest work: front end alignment. They alerted me to a bad tire. I took it to my national chain tire store where they warranteed it. I didn't know it was bad. We have some work that needs to be done on my husbands truck and we will take it to Middletons for that work.
Recommended

RM
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Robert M.
Casa Grande, AZ
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2017
verified customerVerified Customer
cruise control
Great Job
Recommended

BM
Betty M.
Eloy, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2017
verified customerVerified Customer
Category: Service
Betty said she always receives good service at this business.
Recommended

RS
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Robb S.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2017
GREAT CUSTOMER SERVICE AND GREAT HONEST WORK!!!!!
I have brought several of my vehicles here and the work is great with fair prices!! I even brought my RV here and they were able to fix my fuel pump issues and I got great tires from them!! I appreciate the honest work and fair prices!!!! Semper Fi!!!
Recommended

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