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Midtown Tire And Auto Service

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(205 Reviews)
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Score Details

5 stars
83%
4 stars
9%
3 stars
1%
2 stars
2%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
5.0
ReScore™ Average

Business Details

About

At Midtown Tire & Auto Service, our mission is to offer you the latest in parts and products, at the best prices, and with unparalleled service. We pledge our best efforts to make your experience both beneficial and enjoyable. At Midtown Tire & Auto Service, our mission is to offer you the latest in parts and products, at the best prices, and with unparalleled service. We pledge our best efforts to make your experience both beneficial and enjoyable.

Categories
Auto Maintenance, Car Maintenance, Repair Shop
Contact
(314) 533-4300
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
4101 Lindell Blvd Saint Louis, MO 63108-2913
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Midtown Tire And Auto Service's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(205 Reviews)
Write a Review
Recent Reviews
OT
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ODELL T.
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2018
...STRANDED...BUT NOT FOR LONG...
...I RESIDE IN KANSAS CITY...DROVE TO ST LOUIS FOR A VISIT...MY ALTERNATOR & BATTERY BOTH LEFT ME STRANDED DURING THE RUSH HOUR...I WAS BLESSED IN THE FACT 'MIDTOWN-TIRE' WAS LITERALLY DOWN THE STREET...
...THEY HAD ME FIXED & BACK ON THE ROAD WITHIN 12 hours...AND BOTH INSTALLED PARTS ARE STILL PURRING AWESOMELY...
#ThanxMuch_
Recommended
MM
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MIKE M.
Saint Louis, MO
Jeep Liberty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2018
verified customerVerified Customer
Outstanding customer service
Quick & affordable service done by excellent mechanics who pay attention to details. Appointment times are always honored.
Recommended
Verified Customer
Saint Louis, MO
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2018
verified customerVerified Customer
Inspection
The work was quick and efficient
Recommended
RH
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RACHEL H.
Affton, MO
Ford Escape
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/14/2018
verified customerVerified Customer
Great service
The service is great. I work across the street and I can drop off my car for an oil change and it’s done by the time I get off work. The only down side is that the mileage on the return sticker is always wrong and I have to calculate it and rewrite it. It always has the standard miles and not that of full synthetic oil.
Recommended
SB
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SEAN B.
Saint Louis, MO
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2018
verified customerVerified Customer
Excellent customer service, excellent service overall.
Everyone was pleasant and helpful, which seems to be rare these days. I brought my vehicle in for service and everyone was courteous, friendly and timely. In a world where the only customer service you receive anymore is poor, Midtown Tire and Auto is a breath of fresh air!!!
Recommended
SB
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SCOTT B.
Bridgeton, MO
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2018
verified customerVerified Customer
Excellent shop
Excellent shop. Dealer quality and expertise at far more reasonable rates and easy to work with . Thanks again
Recommended
BC
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BRAD C.
Saint Louis, MO
Toyota Camry
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/30/2018
verified customerVerified Customer
VERY BAD EXPERIENCE
Honestly, I won’t be back and i’m encouraging others to avoid Midtown Tire and Auto also.

Not even getting into the cost, I was told my vehicle would be done in two hours. I left and had heard nothing nearly five hours later. When I called they said it would have been two hours if I had sat there and waited, but since I left, they moved on to other vehicles. I came back and waited another hour and finally got my car 6 1/2 hours later. I would have appreciated someone telling me that, but I don’t understand the difference of if I wait or not. I took an Uber to work and was waiting there. I would have waited in the lobby if the guest WiFi was available, but no one seemed to know the password to the GUEST WiFi.

When I got it back, they left the safety and vehicle inspection paperwork on the dash. Part of what they were supposed to do in order for my car to pass safety inspection was to replace the wiper blades. I left with a form that said my vehicle had passed the inspection with the work that was done. However... the work was not done. When I pulled out, the wipers had not been replaced. My concern is if those were not replaced, what else was not done that I was charged for? (They were replaced immediately upon my return with an apology). Seems to me that if you give me paperwork saying my vehicle was compliant with a state safety inspection and I leave without it being compliant, that would be an illegal business practice. I don’t know that for sure, but i’ll call the State of Missouri to find out.

Suffice it to say that my experience was not positive on several fronts.
Not Recommended
TC
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Teresa C.
Saint Louis, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2018
Real Customer Service
Super courteous and professional -- just like customer service is supposed to be! I trust these people with my car and they don't disappoint.
Recommended
Bill L., Service Manager from Midtown Tire And Auto Service responded on 03/28/2018 10:21 AM

Thank you for the kind words and taking the time to let us know how we're doing. We appreciate your business and value your opinion.


Sincerely,


Raymond Huffman
Assistant Manager
Midtown Tire & Auto
314-533-4300
MB
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MONICA B.
Saint Louis, MO
Nissan Versa
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2018
verified customerVerified Customer
Excellent work and fair price.
I have been a client since around 2002. Mechanics are always professional, prompt and clear on the work to be done. Great place!
Recommended
GM
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GWEN R M.
Saint Louis, MO
Kia Rondo
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2018
verified customerVerified Customer
Great service!
The best thing I can say is that the service is exceptional. The work k is done in a timely manner at a reasonable cost. I have no complaints about the work. And above all I never have doubts about the quality of work or the prices charged. Succinctly, Midtown is trustworthy.
Recommended
SG
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STEVEN G.
Saint Louis, MO
Porsche Cayenne
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2018
verified customerVerified Customer
Fast service
I only send my cars midtown they really do know what there talking about...... Thanks MidTown
Recommended
EH
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ED and ROSEMARY H.
Saint Louis, MO
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2018
verified customerVerified Customer
Hiss Ford Edge
Service is always friendly, efficient and convenient.
Recommended
ST
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SENA T.
Saint Louis, MO
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2018
verified customerVerified Customer
The quality the time the communication and honest makes a customer happy and leaving with an understanding of the work that was performed and it’s signed sealed and delivered my kind of family.....Reliable?
In my personal review once you go there there is no going back my type of friendly
Recommended
JZ
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JIM Z.
Saint Louis, MO
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2018
verified customerVerified Customer
great job
always good work
Recommended
MB
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MONICA B.
St. Louis, MO
Nissan Versa
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2018
verified customerVerified Customer
Excellent
Excellent job, extremely professional and well priced. Thanks!
Recommended
Bill L., Service Manager from Midtown Tire And Auto Service responded on 01/08/2018 12:31 PM

Thank you so much for taking the time to review our business.  We will continue to strive to be worthy of your praise. 

Sincerely,

Michael Deak
Service Advisor
Midtown Tire & Auto
314-533-4300
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