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Mike's Auto & Towing, Inc.

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(887 Reviews)
91
Write a Review
Schedule Appointment

Score Details

5 stars
93%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores™
5.0
ReScore™ Average
91
Net Promoter Score ®

Business Details

About

Mike's Auto & Towing has been a family business for 27 years and counting. The business started on September 8th 1986 on Court Street in Middlebury and then moved in June of 1998 to our current location on Elm Street. Mike's Auto & Towing has been a family business for 27 years and counting. The business started on September 8th 1986 on Court Street in Middlebury and then moved in June of 1998 to our current location on Elm Street.

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(802) 388-4138
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
19A Elm St Middlebury, VT 05753-1127
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Mike's Auto & Towing, Inc.'s Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(887 Reviews)
Write a Review
Recent Reviews
RC
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RICK C.
Middlebury, VT
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Always the best!!
Even when delivering bad news, "Your car cannot pass inspection," Mike is professional and personal. I recommend him and his team to anyone who owns an automobile.
JC
James C.
Vergennes, VT
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
Category: Service
James said they treated him well and the job was done quickly.
Recommended
JD
Jack D.
Cambridge, MA
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
Category: Service
Jack said his experience was great and they fixed his problem.
Recommended
AT
Al T.
Vermont
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
Category: Service
Al said his experience with the mechanic was good, but the owner was a handful.
Recommended
MT
Mitchell T.
Middlebury, VT
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
Category: Service
Mitchell said they were always helpful when she had gone there.
Recommended
SB
Steven B.
Bristol, VT
Toyota Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
Category: Service
Steven said they are really approachable and answered his questions.
Recommended
CW
Cynthia W.
Orwell, VT
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
Category: Service
Cynthia said they did an inspection and they fixed her brakes. They did a nice job and they were super nice.
Recommended
Verified Customer
Middlebury, VT
Jeep Compass
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2025
verified customerVerified Customer
10
Very helpful and professional.
They are extremely helpful and patient. They were always courteous and had my car done in no time even though it was a large job.
JM
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JENNIFER M.
Middlebury, VT
Subaru Crosstrek
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Always so reliable and helpful in a pinch
More than just the perfect spot for repairs, I'm so grateful to Mike and the crew for helping me in a pinch. Called them last minute as AAA told me I needed my battery replaced asap, and they told me to come right over. Mike called ahead to the parts store for the right battery, got me in and out in 15 minutes so I could make my work meeting. The price was so reasonable and they didn't even charge me for labor. Everyone needs their number programmed in their phone... Thanks Mike's for your reliability and great service....appreciate you accommodating me!
Verified Customer
Bristol, VT
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
My experience has always been great.
Excellent service.
AS
Alexander S.
Panton, VT
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
Category: Service
Alexander said they were straightforward and do the best they can to fix the problem. He also said there was a high level of trustworthiness not always found at other businesses.
Recommended
RG
Ruth G.
Middlebury, VT
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
Category: Service
Ruth said he did exactly what she needed him to do, and he was kind and courteous.
Recommended
VN
Vladimir N.
Pittsford, VT
Nissan Xterra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
Category: Service
Vladimir said they fixed his vehicle properly and he looks forward to bringing his vehicles there in the future.
Recommended
MC
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MARCIA C.
Middlebury, VT
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
Pre-sale inspection
We were considering purchasing a used car in Rutland but wanted an independent and trustworthy opinion of the car’s quality. Mike’s Auto kindly fit us in for a general inspection to make sure it was a worthwhile purchase. Thanks!
TS
Tito S.
Middlebury, VT
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
Category: Service
Tito said they are one of the best. They are reasonable, get him in and out, and very knowledgeable mechanics.
Recommended
Displaying Review 1 - 15 of 887 in total
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