business image

Mike's Automotive Service LLC

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(57 Reviews)
82
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
82
Net Promoter Score ®

Business Details

About

Conveniently located in North Haven, Connecticut, we are a full-service, family-owned and operated. Conveniently located in North Haven, Connecticut, we are a full-service, family-owned and operated.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(203) 239-2886

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
410 Clintonville Rd North Haven, CT 06473
Mike's Automotive Service LLC's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(57 Reviews)

CC
COBEY C.
North Haven, CT
Nissan Murano SL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Excellence
I've been going to Mike's Automotive for at least 25 years for a reason. Even though the owner has changed hands, the service is outstanding. When I feel something is wrong with the car, I stop in and they immediately help me and check it out. This past time the vehicle had to be put up on a lift and tires off. The prices I consider average because they have no control over parts prices. The completion time is quick and repairs are reliable. They are personable and down to earth. They are genuine and trustworthy.
Frank G. from Mike's Automotive Service LLC responded on 02/15/2025 06:38 AM

It's fantastic to hear from a long-time customer! Twenty-five years is practically a lifetime in the automotive world, so you clearly know a thing or two about reliable service. We're glad to know you've continued to receive outstanding assistance, even through ownership changes. We do our best to ensure that any noise or rattle gets immediate attention because, let's face it, no one enjoys the surprise of a car problem. We're also pleased to hear you find our prices reasonable—part of our mission is to keep those surprises to a minimum, even when parts prices can take us on a wild ride. Your trust means the world to us, and we appreciate you taking the time to share your experiences. Here’s to many more years of keeping your vehicle in great shape!


SF
SCOTT F.
Toyota Tundra SR5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2025
verified customerVerified Customer
10
Timely and very fair
Last minute brake job. Jumped right on it. Thanks guys
Frank G. from Mike's Automotive Service LLC responded on 02/03/2025 06:08 AM

We're glad to hear we could jump into action for you! Nothing like a last-minute brake job to keep things exciting. Your safety is our priority, and we’re happy to help make sure your ride is ready to roll. If you find yourself in another pinch, you know where to find us.


CM
CHESTER M.
Wallingford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
10
Mike’s
It isn’t Mike anymore, and not even Heather, but they are small and friendly and convenient, if you happen to live nearby
Frank G. from Mike's Automotive Service LLC responded on 01/16/2025 12:14 PM

It's great to hear that you're enjoying the small, friendly vibe we strive for here at Mike's Automotive Service! While we may have switched up a couple of faces, it's clear that our commitment to convenience and customer care remains strong. We're glad to be a handy pit stop for your automotive needs. If the stars align and you need our services again, you know where to find us!


PL
PAUL L.
Chevrolet Cruze LS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2025
verified customerVerified Customer
9
Mike’s Auto North Haven
The owner Frank is excellent. The service provided is excellent. Pricing is very reasonable.

SM
SCOTT M.
North Haven, CT
Chevrolet Colorado Z71
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2025
verified customerVerified Customer
9
No
No

RD
REBEKAH D.
Chevrolet Equinox LT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2024
verified customerVerified Customer
10
Trustworthy, Attention to detail, Phenomenal customer service, Quality work
All of the technicians at Mike’s automotive are reliable and hard-working. Anytime myself, family, friends, or clients that I have referred to Mikes have gotten any type of work done there it has been an experience filled with relief and peace of mind while our vehicles are in their care. Fair pricing paired with quality work makes for A breath of fresh air in a world filled with automotive facilities that you feel you cannot trust. 10 out of 10 would recommend a million times over! ⭐️⭐️⭐️⭐️⭐️
Frank G. from Mike's Automotive Service LLC responded on 12/30/2024 05:55 AM

We really appreciate your feedback and we're glad our team has made such a positive impression on you and those you refer. It’s rewarding to know that you feel relieved and at ease when your vehicles are in our care—consider us your automotive peacekeepers! And yes, fair pricing and quality work are our secret sauce for success in this wild world of auto repairs. Thanks a million for the high praise and the recommendation; it's clear we need to keep the coffee flowing to keep up this level of service!


DB
DAN B.
Northford, CT
Honda Civic EX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2024
verified customerVerified Customer
10
Car window
Called Mikes in at 8:30 am was able to bring vehicle in 1 hour later. Repair was done and ready to pick up around 1. Problem was solved.
There mechanics rate per hour is on the high side.
Frank G. from Mike's Automotive Service LLC responded on 12/03/2024 11:23 AM

We're glad to hear we could tackle your vehicle issues so efficiently! It sounds like you had a speedy pit stop, and we relish the opportunity to get folks back on the road. As for the rate, we strive to balance quality and expertise, but we appreciate your input. After all, no one wants to brake the bank! If you have any other thoughts or questions, feel free to share. We're here to help!


RZ
ROSEANN Z.
Subaru Forester 2.5i Premium
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2024
verified customerVerified Customer
10
Great service
Highly recommend. Customer service is excellent and quality of work is great
Frank G. from Mike's Automotive Service LLC responded on 11/15/2024 11:51 AM

We're glad to hear you had a fantastic experience with us! When quality meets friendly service, it's like a car purring like a kitten, right? Your recommendation means the world to us, and we’re here to keep your vehicle running smoothly.


RC
REILLY C.
North Haven, CT
Hyundai Tucson Limited
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2024
verified customerVerified Customer
10
Mikes is honest and we have taken our cars there for years!
Took my son’s car for brakes and asked to quote tires-they don’t sell tires but have places they work with to get them. They called me to quote the brakes and again for the tires to ensure I was aware of the cost. It’s my son’s car but he is young and Mike’s helped him understand what was done and how to maintain the car and get tires rotated with oil changes.
Frank G. from Mike's Automotive Service LLC responded on 10/18/2024 02:03 PM

We appreciate you sharing your experience with us. It sounds like we hit the brakes on just the right notes! Helping your son navigate the world of car maintenance is like giving him a treasure map to keep his ride in tip-top shape. We’re glad to hear that our team was able to keep you informed every step of the way. Here's to maintaining healthy cars and happy drivers!


JC
JOANNE C.
North Haven, CT
Ford Escort LX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2024
verified customerVerified Customer
10
Excellent service
The service is excellent! The men are always friendly, knowledgeable, and attentive. Highly recommend Mike’s Automotive.
Frank G. from Mike's Automotive Service LLC responded on 10/10/2024 05:51 AM

We're glad to hear you had a great experience with us! Our team takes pride in being friendly, knowledgeable, and attentive – it’s like we’re training to be the best pit crew! Your recommendation means a lot to us, and we appreciate you taking the time to share your kind words. We're here anytime your vehicle needs some TLC!


WC
WINI C.
Subaru Forester 2.5i Touring
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2024
verified customerVerified Customer
10
Frank at Mike’s solved an installation problem for me
I had trouble finding someone who could install a special headlight bulb in my Subaru and when Frank was contacted he was able to install it with no problem. Thank you, Frank.
Frank G. from Mike's Automotive Service LLC responded on 10/07/2024 06:15 AM

We appreciate your shout-out for Frank's expertise! It sounds like he successfully navigated the great headlight bulb adventure in your Subaru without breaking a sweat. We’re glad to hear you're shining bright on the road again! If you ever have more automotive puzzles, you know where to find us.


LA
LARRY A.
North Haven, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2024
verified customerVerified Customer
10
Couldn’t be better
Work done while l waited. Will definitely go back.
Frank G. from Mike's Automotive Service LLC responded on 09/25/2024 11:58 AM

It's great to hear that you had a speedy experience with us! We know waiting isn't everyone’s favorite pastime, so we aim to make it a bit more enjoyable. We're looking forward to your next visit—hopefully, it will be just as efficient and perhaps with even more coffee to keep you company!


JR
JUDY R.
Chevrolet Equinox L
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2024
verified customerVerified Customer
10
Service !
Great service!! Extremely friendly ! Very knowledgeable!! Awesome people
Frank G. from Mike's Automotive Service LLC responded on 09/25/2024 06:52 AM

We appreciate your feedback! It's fantastic to know you received great service. Our team prides itself on being friendly and knowledgeable, and it sounds like they hit the mark for you! Here’s hoping your vehicle continues to run smoothly, and you can avoid any surprise pit stops in the future.


LH
LARRY H.
Durham, CT
Toyota 4Runner SR5
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/18/2024
verified customerVerified Customer
0
Used inferior parts more than once
Used inferior parts more than once

GS
GABE S.
Northford, CT
Nissan Sentra SR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2024
verified customerVerified Customer
10
Excellent Service
Mike’s auto always gives me great service and they do an excellent job, never disappointed, I highly recommend them
Frank G. from Mike's Automotive Service LLC responded on 09/16/2024 06:50 AM

It's fantastic to hear that you've enjoyed your experiences with us at Mike's Automotive Service LLC! We aim to keep our service as smooth as a well-oiled engine, and it sounds like we're hitting the mark. Recommendations like yours help us steer in the right direction. We’ll keep up the good work, so you can keep cruising without any disappointments!


Displaying Review 1 - 15 of 57 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.