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Mistress Silverlake

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(68 Reviews)
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average

Business Details

About

Mistress Silverlake, Inc. is an independent Porsche shop based in Silverlake California.

Our mission is to bring back the glamour to Porsche ownership.
Mistress Silverlake, Inc. is an independent Porsche shop based in Silverlake California.

Our mission is to bring back the glamour to Porsche ownership.

Categories
European Auto Repair, Repair Shop, Auto Maintenance
Contact
(323) 906-9000

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Pacific Time (Us & Canada)
4025 Fountain Ave Los Angeles, CA 90029
Mistress Silverlake's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(68 Reviews)

CC
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CROSBY C.
Los Angeles, CA
Porsche
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2018
verified customerVerified Customer
If only they ran every company...
I have been going to Mistress for years. They are the most friendly amazing supportive team of auto mechanics who make sure that you always are a priority, spoken to with respect (I’m a woman and that often doesnt happen in the car world). From their drop offs to your house to phone call updates, I wish every company had their work ethic, warm customer service, clarity of invoicing, responsibility and accountability. They are authentic and unparalleled!
Recommended

SN
Sam N.
Los Angeles, CA
Volkswagen Vanagon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2018
verified customerVerified Customer
Category: Service
Sam said this business had good service.
Recommended

KM
Kevin M.
Houston, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2018
verified customerVerified Customer
Category: Service
Kevin said that he would recommend this business for service.
Recommended

AC
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Alex C.
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2018
verified customerVerified Customer
Porsche Targa 1972
I brought my newly acquired Porsche Targa 1972 to Mistress Silverlake and without further a do drove the car to understand my concerns related to the transmission.

We agreed on the first steps of investigation and very quickly, their extremely knowledgeable head of mechanics, Nico, found that there were more issues than expected with the transmission and some other parts of the engine. They have been very transparent about possible solutions and related estimates. I decided to rebuild the transmission while some other issues were being taken care of in parallel.

I got the car back this week and am very happy with the different repairs. They outperformed my expectations.

I highly recommend them.
Recommended

PS
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PATRICK S.
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2018
verified customerVerified Customer
Always great service
These guys are super nice, know what they're doing, and run a great shop that I'll always bring my Porsches to.
Recommended

AM
Alfonso M.
California
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2018
verified customerVerified Customer
Category: Service
Alfonso said the service he received was great.
Recommended

NW
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NEVILLE W.
New York, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2018
verified customerVerified Customer
964 Turbo bumper cover / miscellaneous
I had an issue with the front bumper cover which had been replaced but the paint had not been adhering properly due to an issue with the primer on the factory replacement. Porsche are notoriously difficult on this kind of issue and wanted the bumper cover sent back to the factory before replacing it which would have put the car out of action for quite a while. Tom managed somehow to figure this out and do all the work under warranty without it getting held up along with curing couple of niggling issues related to throttle response and battery drain. These guys are the best. Can not recommend Mistress highly enough!
Recommended

AV
Ansel V.
California
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2018
verified customerVerified Customer
Category: Service
Ansel said the staff had excellent communication with him. The inspection was done in a timely manner and their report was honest.
Recommended

AB
Adrian B.
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2018
verified customerVerified Customer
Category: Service
Adrian said the staff provided great customer service and accurate repairs.
Recommended

SC
Samuel C.
Brookline, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2018
verified customerVerified Customer
Category: Service
Samuel said the staff are efficient and he would like to thank them.
Recommended

JH
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Jill H.
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2018
verified customerVerified Customer
Tom is awesome
Tom goes above and beyond. I'm so happy to have found Mistress!
Recommended

HK
Holly K.
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2018
verified customerVerified Customer
Category: Service
Holly said the business did a good job.
Recommended

RP
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ROMEO P.
Glendale, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2018
verified customerVerified Customer
Exotic
What I like most, is their honesty...they go direct to the point and no hassle. I for sure gonna keep them for my Porsche care.
Recommended

HM
Heath M.
Los Angeles, CA
Porsche 912
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2018
verified customerVerified Customer
Category: Service
Heath said the staff was attentive , personable and were able to resolve his vehicle issues.
Recommended

AB
Adrian B.
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2018
verified customerVerified Customer
Category: Service
Adrian said the business had good client customer service and the work was also very good.
Recommended

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