business image

Modern Masters

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(108 Reviews)
78
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
78
Net Promoter Score ®

Business Details

About

Modern Masters in an automotive repair shop in Martinsburg, WV owned and operated by Rusty Baker and Craig Kennedy. Rusty and Craig started Modern Masters with the goal of giving their clients excellent high quality auto-care that doesn't break the bank. Modern Masters in an automotive repair shop in Martinsburg, WV owned and operated by Rusty Baker and Craig Kennedy. Rusty and Craig started Modern Masters with the goal of giving their clients excellent high quality auto-care that doesn't break the bank.

Categories
Auto Repair, Auto Maintenance, Oil Change
Contact
(240) 707-1642

Business Hours

Mon
9:00 AM - 5:00 PM
Tue
9:00 AM - 5:00 PM
Wed
9:00 AM - 5:00 PM
Thu
9:00 AM - 5:00 PM
Fri
9:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
105 Bedington Rd Martinsburg, WV 25404
Modern Masters 's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(108 Reviews)

GW
GLYNIS W.
Martinsburg, WV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
There Good
Love there Services Would Twll All An Everyone About Them ..

Verified Customer
Hedgesville, WV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Vehicle inspection
Highly recommended, exceptional customer service with expertise in our community close to home!.

GM
gravatar
GREG M.
Falling Waters, WV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
verified customerVerified Customer
10
Service with a smile.
From the mechanics to the office manager, everyone is professional, courteous, and gives you service with a smile

BR
gravatar
BENJAMIN R.
Mercedes-Benz R350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Fantastic caretakers for my pain in the ass diesel Mercedes
I have a 2010 r350 diesel. I brought my car to modern Masters from Calvert county Maryland because I couldn't find anybody that would help me with my transmission issues. The transmission had a flare going into second gear indicating it was time for a rebuild or a used trans.

My first trip up The team had it and performed some troubleshooting, uncommon maintenance, and reset the adaptations because sometimes that can fix the problem, and is the least expensive/invasive remedy. After driving it for a few weeks it was a little better but the flare was still there. After discussing my options, I decided to have the team put in a used transmission for me.

I brought my car back the second time and, in typical fashion my car did oddball things without any check engine lights or codes. Rusty stayed in contact with me and kept me up to date with what was going on. He was completely honest and worked through the problems until they were solved. (Twice updating me after staying late) It took some patience on my part but I am extremely satisfied with how thorough they were, how friendly they are and the fact that they didn't try to BS me.

I am a fairly hardcore auto hobbyist with trust issues. I have had Audis,Volkswagens, BMWs, and Mercedes cars and rarely employ a mechanic or shop. I've rebuilt over a dozen engines for these cars for myself and friends, and I've never had a vehicle I would describe as "hard to work on" until this one. I really can't say enough how much I appreciate their efforts, their honesty, and their expertise.

DS
gravatar
DAVID S.
Hedgesville, WV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
9
Quick trip for a new exhaust
Great work again by Modern Masters! Got me in & out early enough for me to spend the rest of the day with my fresh new exhaust...Good price for some great work - very happy!

DA
gravatar
DOUGLAS A.
Shepherdstown, WV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
10
Check oil pan and provide cost estimate
The staff and mechanics at Modern Masters were very courteous and professional. They provided expert advice and analysis. I totally trust their assessment and quoted price for needed repairs.

AL
ALTHEA L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Excellent Service
Extremely kind and welcoming staff. Excellent and fast service and very thoughtful attention to details with outstanding customer service

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
10
Jeep Wrangler
I couldn’t be more impressed with the service at Modern Masters Garage! They went above and beyond with my Jeep Wrangler. From the moment they received my jeep , the team was professional, knowledgeable, and genuinely passionate about their work. They took the time to explain everything in detail and made sure my Jeep was in top shape before handing it back.

The attention to detail and quality of work were exceptional. They didn’t just fix the issues—I felt like they truly cared about my vehicle’s performance and safety. It’s rare to find such dedication and expertise.

If you’re looking for reliable and over-the-top service, I highly recommend Modern Masters Garage. I wouldn’t trust my Jeep anywhere else! Five stars all the way!

MC
MICHEAL C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
My son was having issues with his 2005 Mustang. I was turned down by a previous mechanic. They recommended Modern Masters. Besides the price being more than fair, I was more impressed with how quick they diagnosed it and repaired it. Thank you.
I was recommended by another mechanic to take my son‘s 2005 Mustang to them. They diagnosed and fixed it in two days. Price was very reasonable.

JD
gravatar
JIMMIE D.
Martinsburg, WV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
none
i went there for a oil change and they a oil leak and then found out what was causing the problem waiting for insurance adjuster with the go ahead to fix my car. Thank you

Verified Customer
Inwood, WV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
9
My vehicle was serviced in a timely manner with little to no complications.
It's seems like everything is running fine.

WK
gravatar
WAYNE K.
Ellicott City, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
Extremely fast and reliable service
Thank you to the whole modern masters team for keeping my car well serviced.
Throughout the years you guys have always provided the most affordable and reliable service and always get my car back in an efficient amount of time. I would extreamly recommend this company for any car needs that you may have.

WS
gravatar
WILTON S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Very good 👍
Very good experience.

DI
gravatar
DIMITRI I.
finksburg, md
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
AMG Whipple, LSD, Flex Fuel, Cooling, Tune, Amazing!!!
I have been using Modern Masters for a little over two years now ever since buying my 2004 CL 55 AMG

It started off with basic maintenance since my local specialist wanted to charge me an arm and a leg. Driving an hour and a half away isn’t ideal, but the price is in service. Can’t be beat!

VRP was having a sale on their GEN four Whipple units and that led to this round of upgrades. Craig and Rusty are at the top of the AMG game. The car drives like stock and makes over 600 hp to the wheels.

They kept in constant contact with me and I know my car couldn’t have been in any better hands.

Rest assured that your car will be treated like one of theirs and deal with them in confidence! I wish they were closer, but I’d still deal with them even if they were further away.

RB
gravatar
ROBERT B.
Martinsburg, WV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
10
excellent service
MM has kept both of my vehicles in outstanding repair. Service has been both consistently highly competent and at more reasonably prices than at the dealerships. Highly recommended!
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.