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Moe Town Auto

Average Score
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(16 Reviews)
20
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
20
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in Detroit, MI, you’ve found us. Here at Moe Town Auto Repair we work hard to earn your trust and loyalty. We know how important it is to find a Detroit car service you can rely on, so your satisfaction is our top priority each and every day. If you’re looking for auto repair in Detroit, MI, you’ve found us. Here at Moe Town Auto Repair we work hard to earn your trust and loyalty. We know how important it is to find a Detroit car service you can rely on, so your satisfaction is our top priority each and every day.

Categories
Auto Repair, Transmission Repair, European Auto Repair
Contact
(313) 395-2800

Business Hours

Mon
10:00 AM - 6:00 PM
Tue
10:00 AM - 6:00 PM
Wed
10:00 AM - 6:00 PM
Thu
10:00 AM - 6:00 PM
Fri
10:00 AM - 6:00 PM
Sat
10:00 AM - 5:00 PM
Sun
closed
* Eastern Time (Us & Canada)
15752 W Warren Ave Detroit, MI 48228

AD
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Alex D.
Dearborn, MI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/03/2025
0
Bad service
Is a $6000 auto repair for a $13,600 car a rip off?
I'm not sure if this is the right forum to post this but I just want to understand why this auto shop was charging me almost half the price of my car. So I recently got into a car accident and I took it to this auto repair shop and it's been sitting there for a week now. My insurance told me the estimate is $2500. The guy at the shop said he would help so I wouldn't have to pay as much once he talked to my insurance. As of three days ago, he said he was going to charge me $6000 to fix it and $100 a day for the time it's been there. I was told by the mechanic that it's because the insurance only looks at the damages from the exterior and once he inspected the inside he would give me a final estimate. It seems like a lot of money for such a small and cheap car. If I were to take it to a dealership he would still charge me for the time it's been there. Any advice on what I should do?

MJ
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Mike J.
Dearborn, MI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/03/2025
0
Worst of the worst
An auto repair shop that is not reliable or trustworthy may either give you unnecessary repairs or put you at risk by rendering your car or truck unsafe on the road. Here are 10 warning signs that may suggest you are dealing with an unethical or ill-equipped automotive repair shop:

1. Unprofessional Staff: A good auto repair shop should have friendly and knowledgeable staff who are able to answer questions about your car repairs accurately. If the staff is unhelpful or dismissive, it may be a sign that they aren’t properly trained and don’t know what they’re doing.

2. Poor Communication: Communication is key in any auto repair shop situation. If the mechanics can’t explain to you clearly what needs to be done, then it could be a bad sign for a successful outcome of your car’s repair. Moreover, if there are delays in communication or updates on the status of your vehicle, this could indicate an unreliable service provider.

3. Unclear Estimates: Make sure you get a clear estimate of the costs before proceeding with any repairs. If the shop gives you an unclear or vague estimation, it could be a sign that they are trying to rip you off.

4. Unreasonable Price: A good auto repair shop should offer fair prices for their services. If the estimates seem too high or there aren’t any discounts available, then it might be worth looking elsewhere for cheaper options.

5. Inexperienced Technicians: Experienced technicians are essential when it comes to car repairs and maintenance; without them, your car won’t get fixed properly. Be sure to check if the shop has experienced mechanics before entrusting your vehicle to them.

6. Outdated Technology: An auto repair shop should have the latest technology and tools to help diagnose and repair your vehicle. If their equipment looks outdated or obsolete, then it could be a sign that they are not up-to-date with modern car repairs.

7. Poor Workmanship: A reliable automotive shop will provide quality workmanship that meets industry standards. If the technician’s work is sloppy or subpar, then it may be a sign of an unreliable service provider.

8. Unreliable Warranties: A good shop should offer reasonable warranties on their services; if they don’t, then it could indicate a lack of trustworthiness in their service.

9. Unsatisfied Customers: A competent auto repair shop should have positive customer feedback and reviews. If you find an unusual number of negative reviews, then it could be a sign that the shop is not up to industry standards or providing reliable services.

10. No Licensing: Finally, make sure the automotive shop has valid licenses and certifications from the relevant local and state authorities; without them, there is no guarantee that their work will meet safety standards or pass inspections.

JJ
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Joe J.
Detroit, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2025
10
Mobile Mechanic Auto Repair Detroit Auto Mechanic That Comes To You! Detroit, Michigan
Mobile Mechanic Auto Repair Detroit

Auto Mechanic That Comes To You!

Detroit, Michigan

ME
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Mike E.
Detroit, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2025
10
Mobile Mechanic
Mobile Mechanic Auto Repair Detroit

Auto Mechanic That Comes To You!

Detroit, Michigan

ME
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Mike E.
Dearborn, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2024
10
The best customer service ever ????
Great services Great prices

LR
Levar R.
Detroit, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2021
verified customerVerified Customer
Category: Service
Levar said they gave him great service.
Recommended

DP
Dasheika P.
Michigan
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/16/2021
verified customerVerified Customer
Category: Service
Dasheika said the staff had her vehicle for a week , with no updates , did an oil change and forgot to reset her computer.
Recommended
Mohsen M. from Moe Town Auto responded on 07/21/2021 11:48 AM

Good afternoon, thank you for your recent review. At Moe Town Auto we strive for 5 star rating and complete customer satisfaction. For your inconvenience, we will gladly reset your oil milage and as an apology, the shop will offer your a 20% discount off your next oil change. 


LM
Latrina M.
Michigan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2021
verified customerVerified Customer
Category: Service
Latrina said the staff at the business communicates well about the service.
Recommended

VL
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VALYNCIA L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2021
verified customerVerified Customer
Awesome service
Polite workers who made me feel comfortable. My car runs a lot smoother, and I got my car back in excellent timing. I would definitely recommend
Recommended

NO
Noah O.
Michigan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2021
verified customerVerified Customer
Category: Service
Noah said the staff did extra time to make sure everything was inspected and work was completed. He said he would recommend the business 100 percent.
Recommended

IO
India O.
Michigan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2021
verified customerVerified Customer
Category: Service
India said it was very good communication. Every time she called, they answered all her questions and kept in contact with her , all the time they had her vehicle.
Recommended
Mohsen M. from Moe Town Auto responded on 05/20/2021 08:25 AM

Moe Town Auto and its staff appreciate your valuable feedback and we are delighted that you're a happy customer. We hope to see you for all your auto repair needs. 


SL
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SHANNON L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2021
verified customerVerified Customer
Quick and convenient
I came in to the shop to have them take a look at leaking fluid on the inner wheel of my front drivers side tire. They were very polite the whole time and kept me informed of the process they were going through to file a claim with my extended warranty provider. They quickly got the part in and fixed it for me within the same day. Even cleaned the fluid off my tire!!! Very positive experience!
Recommended
Mohsen M. from Moe Town Auto responded on 05/13/2021 11:28 AM

Thank you for the awesome review. Moe Town Auto appreciate and value you as a customer. We look forward to servicing all your auto repair needs.  


DJ
Dayion J.
Michigan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2021
verified customerVerified Customer
Category: Service
Dayion said the service was pretty good and goes to this place all the time.
Recommended
Mohsen M. from Moe Town Auto responded on 05/05/2021 07:20 AM

Moe Town Auto and its staff appreciate you for taking the time to review our service. We are happy that we have earned a 5-star rating from you. Thank you for being a valued customer and we look forward to servicing you again.


MT
Marcell T.
Michigan
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/04/2021
verified customerVerified Customer
Category: Service
Marcell said the repairs performed by the business were not done in a timely manner and one of them needed a redo.
Recommended
Mohsen M. from Moe Town Auto responded on 05/05/2021 07:24 AM

Thank you for taking the time to review our service. Moe Town Auto strives to earn 100% satisfaction from every customer that walks in through our doors. As a token to earn your fifth star and for your trouble, you have earned a 10% discount on your next service. We hope to keep you satisfied and always keep you as a loyal customer.  


SH
Shawn H.
Michigan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2021
verified customerVerified Customer
Category: Service
Shawn said the business provides excellent service with an excellent staff.
Recommended
Mohsen M. from Moe Town Auto responded on 05/05/2021 07:27 AM

Thank you for being a loyal customer. We are happy that you are satisfied with our service and as always Moe Town Auto is always here for all your auto repair needs. 


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