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Montvale Auto Care

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(111 Reviews)
93
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
93
Net Promoter Score ®

Business Details

About

Montvale Auto Care is a full service gas and auto repair shop located in Woburn, MA Montvale Auto Care is a full service gas and auto repair shop located in Woburn, MA

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(781) 932-1111

Business Hours

Mon
7:00 AM - 8:00 PM
Tue
7:00 AM - 8:00 PM
Wed
7:00 AM - 8:00 PM
Thu
7:00 AM - 8:00 PM
Fri
7:00 AM - 8:00 PM
Sat
7:00 AM - 8:00 PM
Sun
7:00 AM - 6:00 PM
* Eastern Time (Us & Canada)
317 Montvale Ave Woburn, MA 01801
Montvale Auto Care's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(111 Reviews)

HN
Henry N.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Vehicle wouldn’t start. Needed a battey
Fair prices. Excellent service. Very friendly. Very honest

Deborah
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2025
verified customerVerified Customer
10
Excellent skills & customer service.
Knowledgeable, helpful, respectful & patient.
An excellent combination of skills & customer service. Tim & his crew at Mont Vale Auto are highly recommended

MP
MEL P.
Burlington, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2024
verified customerVerified Customer
10
Replaced battery
I needed a battery for my BMW X1 since mine was dead. Battery is under a cowling so no easy access. They were able to take me immediately, figured out just what I needed, replaced the battery and got me back on the road in no time for a very good price even though they were quite busy. Friendly and capable service. Highly recommend.

James
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2024
verified customerVerified Customer
10
Tire change
Maurice is awesome and very respectful

Jacquie
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2024
verified customerVerified Customer
10
Car repair
Fair priced, accommodating and kind.
Maurice S. from Montvale Auto Care responded on 12/06/2024 09:37 AM

We appreciate your feedback! It’s great to hear that our prices and service hit the right notes for you. We aim to keep things fair and friendly—after all, car care shouldn’t feel like a game of poker. If there’s anything else we can do to keep your ride running smoothly, just let us know!


KD
Kim D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2024
verified customerVerified Customer
9
Great Service
I have been going here for the past 5 years. Great service always calls me with the price and diagnosis before proceeding. Maurice provides great service as well as his co- workers.
Maurice S. from Montvale Auto Care responded on 10/30/2024 09:36 AM

We appreciate your loyalty over the past five years! It's fantastic to hear that you consistently have a great experience with us. It's like a well-oiled machine around here—Maurice and the team work hard to keep everything running smoothly. We'll keep the communication flowing; no surprises—just good old-fashioned service. Thanks for sharing your experience!


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2024
verified customerVerified Customer
10
Excellent work and service
I brought my van to these guys for a few issues and they always get it done that day, prices are fair and the work is great. They got me back on the road ASAP!
Maurice S. from Montvale Auto Care responded on 10/26/2024 09:36 AM

It's fantastic to hear that we could get your van back on the road without a hitch! Our team does pride themselves on speedy service and fair pricing—kind of like a pit crew but without the racing suits. If we can help with any future issues, just give us a shout. Safe travels out there!


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2024
verified customerVerified Customer
9
Two thumbs up!
I've become a regular customer in the year I've been bringing our cars to MAC. Tim and his crew provide excellent, reliable service at a fair price. And in my experience they don't try to push unnecessary repairs on customers as some shops and dealerships do. Having worked in the auto repair industry in the past I'm very fussy about who I trust to repair our vehicles. MAC is top notch in my book.
Maurice S. from Montvale Auto Care responded on 10/18/2024 09:36 AM

We’re delighted to hear that you’ve become a regular with us! It’s fantastic to know that our team’s commitment to honest service and fair pricing hasn’t gone unnoticed, especially given your background in auto repair. We strive to be the kind of shop that earns trust rather than pushing repairs that aren't necessary. It's great to have you as part of the Montvale Auto Care family, where we aim to keep your rides running smoothly without any unnecessary drama. Here's to many more visits and keeping those wheels turning!


JS
Jeneane S.
Stoneham, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2024
verified customerVerified Customer
10
Highly Recommend
I have been a customer at Montvale Auto for a few years. I actually started having my.car serviced by the owner Maurice before he opened the location on Montvale Ave. I can’t say enough positive things about the excellent customer service received from both Maurice and Timmy.
Maurice S. from Montvale Auto Care responded on 10/18/2024 09:36 AM

We're excited to hear that you've been part of our Montvale Auto Care family for years! It's always nice to know that Maurice's practices from the early days have made a lasting impression. Rest assured, we aim to keep customer service at the forefront, even when our cars are getting all the attention. Maurice and Timmy are a fantastic duo, and we're glad their efforts are shining through! Your loyalty means the world to us, and we look forward to many more miles together.


Jessica
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2024
verified customerVerified Customer
10
Quick and very friendly
I had a flat tire near by the Montvale Auto Care shop. I can’t say enough how quickly and professionally they took care of my car. They drove me to my car, crossed a busy street with the jack to put on the spare tire, drove to go get my tire and had it ready for me all in an hour. No hard sell on new tires but checked to make sure all were in good condition. I really appreciate everything they did for me and I highly recommend anyone to go here when you need car repair.
Maurice S. from Montvale Auto Care responded on 09/28/2024 09:38 AM

We're glad to hear that our team was able to rescue you from your flat tire escapade in such a timely manner. It sounds like a true road-to-the-rescue moment! We're all about quick fixes without the used-car-salesman tactics, so it’s great to know you felt taken care of. Your recommendation means a lot to us, and we’re here for any future tire or car care adventures you have in store. Safe travels!


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2024
verified customerVerified Customer
10
Transmission Problems/Solution
These guys are awesome. Extremely communicative, and transparent, and want the best for their customers.
Maurice S. from Montvale Auto Care responded on 09/24/2024 09:34 AM

It’s fantastic to hear that you had such a positive experience with us! We strive to keep those lines of communication open and ensure you’re in the loop every step of the way. After all, your car deserves the best, and so do you! If you ever need anything else, just give us a shout.


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2024
verified customerVerified Customer
10
Excellent
Prompt. Honest. Helpful
Maurice S. from Montvale Auto Care responded on 09/15/2024 09:36 AM

We appreciate you taking a moment to share your experience. It sounds like our team delivered the kind of service that every auto care center strives for—prompt, honest, and helpful. Just the way we like it! If you have any other automotive adventures ahead, we’re here to lend a hand.


JM
JAMES M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2024
verified customerVerified Customer
10
Caring
They really seemed to care about the car and more importantly the customer.
Explaining everything both before and after the work was done.
Prices were lower than other quotes received.
Work was done timely.
Highly recommend this shop.
Maurice S. from Montvale Auto Care responded on 08/30/2024 09:36 AM

We're glad to hear that our team made you feel valued, both as a car owner and a customer. We believe that clear communication is key, and it's fantastic that you appreciated our thorough explanations before and after the service. Plus, who doesn’t love a good deal? It's great to know our prices hit the mark for you. We're all about timeliness here, and it sounds like we delivered on that too. Your recommendation means a lot to us!


SP
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2024
verified customerVerified Customer
9
Great Service
Great service done in a timely manner with fair prices. Maurice is a gem! Highly recommend
Maurice S. from Montvale Auto Care responded on 08/29/2024 09:37 AM

We're delighted to hear that you had such a positive experience with us! It sounds like we hit the sweet spot with our service and pricing, and we couldn't agree more about Maurice – he's definitely a star in our shop. Your recommendation means the world to us. We look forward to keeping your ride in top shape!


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2024
verified customerVerified Customer
10
Honest Repair Shop
The owner of this shop, Tim, was a true professional in all regards. He completed the job perfectly, on time, and at the price quoted without any extra charges. They got me in and out of the shop on a difficult job in one day. Excellent customer service and a job well done at a fair price
Maurice S. from Montvale Auto Care responded on 08/14/2024 09:34 AM

We greatly appreciate your positive feedback, and we're thrilled that Tim provided you with excellent service. Our team takes pride in delivering top-notch workmanship and ensuring our customers' satisfaction. Thank you for recognizing our efforts, and we look forward to serving you again in the future.

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