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SureCritic / Monument Street Auto Center
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Monument Street Auto Center

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,284 Reviews)
87
Write a Review
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Score Details

5 stars
83%
4 stars
12%
3 stars
2%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
2.0
ReScore™ Average
87
Net Promoter Score ®

Business Details

Categories
Contact
(410) 522-3737
Visit Website
Closed
Business Hours

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
3700 E Monument St. Baltimore, MD 21205
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Monument Street Auto Center's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,284 Reviews)
Write a Review
Recent Reviews
JM
JACKIE M.
Lutherville Timonium, MD
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2024
verified customerVerified Customer
10
Thank you Gary and Dale for seeing me so quickly … you all are great!
Thank you Gary and Dale! Seeing me so quickly. You were so very nice to work with!
George from Monument Street Auto Center responded on 07/17/2024 09:36 AM

Dear Jackie,We're thrilled to hear that you had a positive experience with us! Providing quick and friendly service is always our goal, and we're glad to know that Gary and Dale took great care of you. If you have any further automotive needs, don't hesitate to reach out. We appreciate your support and hope to see you again in the future.Best regards,Monument Street Auto Center

Service Coupons and Posts
We appreciate the kind words! 🚗✨ It's great to know that our team, including Gary, is making your experience amazing. We're all about making cars happy (and owners too)! Thanks for spreading the love! 💖 #MonumentStreetAuto #HappyCars
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Thanks for the stellar review! 🌟 We're glad our oil change team was quick and thorough – we aim to keep you and your car running smoothly. Feel free to pop by anytime for a check-up or a quick tune-up! 🚗💨 #AutoCare #QuickService
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Thanks for the stellar review, Andrew! 🌟 We're thrilled you appreciated our prompt response and fantastic customer service. We strive to exceed expectations! 😊 #CustomerSatisfaction #AutoCare
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🌟 Thank you for the fantastic review! We're delighted to hear that you had a great experience with us. We appreciate your support and look forward to welcoming you back! 🚗🛠 #CustomerAppreciation #AutoServices
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Thanks for the ⭐️⭐️⭐️⭐️⭐️ review, Sidone! Being called honest and dependable is music to our ears! We're thrilled to have earned your trust. Let's keep the good vibes rolling! 🚗✨ #FiveStarService #Grateful
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