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SureCritic / Monument Street Auto Center
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Monument Street Auto Center

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,284 Reviews)
87
Write a Review
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Score Details

5 stars
83%
4 stars
12%
3 stars
2%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
2.0
ReScore™ Average
87
Net Promoter Score ®

Business Details

Categories
Contact
(410) 522-3737
Visit Website
Closed
Business Hours

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
3700 E Monument St. Baltimore, MD 21205
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Monument Street Auto Center's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,284 Reviews)
Write a Review
Recent Reviews
AW
Andrew W.
Baltimore, MD
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2024
verified customerVerified Customer
Category: Service
Andrew said the lady at front desk nice, they were fast, and the price was reasonable.
Recommended
George from Monument Street Auto Center responded on 07/19/2024 09:37 AM

We're delighted to hear that you had such a positive experience at our auto center. Our team takes great pride in providing friendly and efficient service at a fair price. We appreciate your kind words and look forward to serving you again in the future.

Service Coupons and Posts
We appreciate the kind words! 🚗✨ It's great to know that our team, including Gary, is making your experience amazing. We're all about making cars happy (and owners too)! Thanks for spreading the love! 💖 #MonumentStreetAuto #HappyCars
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Thanks for the stellar review! 🌟 We're glad our oil change team was quick and thorough – we aim to keep you and your car running smoothly. Feel free to pop by anytime for a check-up or a quick tune-up! 🚗💨 #AutoCare #QuickService
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Thanks for the stellar review, Andrew! 🌟 We're thrilled you appreciated our prompt response and fantastic customer service. We strive to exceed expectations! 😊 #CustomerSatisfaction #AutoCare
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🌟 Thank you for the fantastic review! We're delighted to hear that you had a great experience with us. We appreciate your support and look forward to welcoming you back! 🚗🛠 #CustomerAppreciation #AutoServices
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Thanks for the ⭐️⭐️⭐️⭐️⭐️ review, Sidone! Being called honest and dependable is music to our ears! We're thrilled to have earned your trust. Let's keep the good vibes rolling! 🚗✨ #FiveStarService #Grateful
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