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SureCritic / Monument Street Auto Center
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Monument Street Auto Center

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,274 Reviews)
87
Write a Review
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Score Details

5 stars
83%
4 stars
12%
3 stars
2%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
2.0
ReScore™ Average
87
Net Promoter Score ®

Business Details

Categories
Contact
(410) 522-3737
Visit Website
Closed
Business Hours

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
3700 E Monument St. Baltimore, MD 21205
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Monument Street Auto Center's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,274 Reviews)
Write a Review
Recent Reviews
EW
Eric W.
Nottingham, MD
Ford Econoline Wagon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2024
verified customerVerified Customer
Category: Service
Eric said they were punctual, had good customer service and got the job done.
Recommended
George from Monument Street Auto Center responded on 07/20/2024 09:36 AM

Hi Eric, Thank you for sharing your experience with us! We're thrilled to hear that you found our service punctual and customer service top-notch. Getting the job done is what we aim for, and we're glad to have delivered that to you. We appreciate your support and look forward to assisting you again in the future. Drive safely!

Service Coupons and Posts
Thanks for the stellar review! 🌟 We're glad our oil change team was quick and thorough – we aim to keep you and your car running smoothly. Feel free to pop by anytime for a check-up or a quick tune-up! 🚗💨 #AutoCare #QuickService
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Thanks for the stellar review, Andrew! 🌟 We're thrilled you appreciated our prompt response and fantastic customer service. We strive to exceed expectations! 😊 #CustomerSatisfaction #AutoCare
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🌟 Thank you for the fantastic review! We're delighted to hear that you had a great experience with us. We appreciate your support and look forward to welcoming you back! 🚗🛠 #CustomerAppreciation #AutoServices
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Thanks for the ⭐️⭐️⭐️⭐️⭐️ review, Sidone! Being called honest and dependable is music to our ears! We're thrilled to have earned your trust. Let's keep the good vibes rolling! 🚗✨ #FiveStarService #Grateful
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