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Morrison Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(312 Reviews)
-100
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Score Details

5 stars
89%
4 stars
7%
3 stars
2%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
5.0
ReScore™ Average
-100
Net Promoter Score ®

Business Details

About

SERVING THE SUMMERVILLE AREA SINCE 1996. SERVING THE SUMMERVILLE AREA SINCE 1996.

Categories
Auto Repair, Car Maintenance, Diesel Services
Contact
(843) 821-4810
Open
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
10550 Hwy 78 E. Summerville, SC 29483
Get Directions
Morrison Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(312 Reviews)
Write a Review
Recent Reviews
JS
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Jarrod S.
Ladson, SC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/14/2024
0
Poor communication and customer servixe
I’ve used this shop many times. They have extremely slow turn around times, appointment times, poor communication on the status of your appointment and vehicle. I do not bring my truck here anymore. Awful customer service.
BD
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Bryon D.
Ladson, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2019
Excellent service
Morrison Automotive gives you excellent service.They are very courteous and polite.And most importantly the cost of repairs are very reasonable.
Recommended
IM
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Ivory M.
Summerville, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2019
Great Service
We had a 15 passenger bus that went to Morrison for overheating issues. They were really good with communicating the issues with the vehicle. They made sure that they were given permission before they fixed anything.
Recommended
GW
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Greg W.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2019
Kiwis on the run - RV repairs
We met Kenny and his team when we were having ongoing vibration issues with our RV... We had new tyres fitted in Florida, on the advice this was surely the problem. Nope! Just 5 mins on the i-95 heading to Charleston, we knew there was something much bigger going on. As New Zealanders traveling the US, we live in our RV. Kenny agreed to meet us at his workshop, first thing Monday morning.

Yep, most likely the prop shaft! And so began a three day journey, where we got to know Kenny, Tammy and the rest of the team reallly well, whilst living in our prop shaft less vehicle, on the Morrison Automotive property... ? (Our invoice for security services is in the mail...)

Whilst frustrating at times, we cannot thank this team enough for the help and kindness. Whilst we have a Honda motorcycle to get around on, it just happened that South Carolina had the months rain in just a few days! Tammy kindly ferried us to Starbucks, took us shopping and gave us great tourist info! Brian was our mini tour guide!

Given our prop shaft had to be taken out, shipped to CSR 40 mins across town on TWO occasions, then refitted, Kenny was most accommodating.

We are most grateful to Kenny, Brian (who did most of the mechanical work on our RV) and the crew at Morrison Automotive.

Thank you. Our RV is now running sweetly... ?
Recommended
JW
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John W.
Summerville, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2019
F350
I have been taking my F350 to Morrison's now for almost 2 years tried taking it to a couple locations prior to, and would still have the same problem. follow up is outstanding! always get a call a few weeks later to make sure i'm not having any problems. i will only take my vehicles to Morrison Automotive.
Recommended
ST
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STEVE T.
Charleston, SC
Pontiac G6
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2017
verified customerVerified Customer
Found problem that even the dealership overlooked, saving me from replacing a good automatic transmission.
They did a complete inspection of the car and found several small problems that together made a bigger problem.
Recommended
AE
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ALBERT and MARGARET E.
Summerville, SC
Saturn Aura
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2017
verified customerVerified Customer
Excellent Service as always
I have been a customer for over 15 years and have always been well pleased with the service and care given by Morrison's to the needs that my vehicles have had throughout the years.
Recommended
CR
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CHARLOTTE R.
Ladson, SC
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2017
verified customerVerified Customer
Fabulous
They are fantastic. Even gave me suggestions for some items I need to replace in the very near future (without me asking) . I knew I needed them, but wanted to see if anyone noticed. Excellent customer service.
Recommended
DS
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DAVID S.
Summerville, SC
Toyota Tundra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2017
verified customerVerified Customer
Brake noise.
Love the thoroughness and integrity of Morrison Automotive. They diagnosed and repaired my brake noise as quickly as possible as well as made sure the other systems were functioning properly.
Recommended
JK
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JOANNE K.
Harleyville, SC
Dodge Pickup
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/10/2017
verified customerVerified Customer
1999 diesel ram
They have been helpful, found parts for my old Cummings diesel, thorough and problem solving
Recommended
RB
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RHONDA and DAVID B.
Summerville, SC
GMC Acadia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2017
verified customerVerified Customer
Safer & More Comfortable on the Road!
Needed new tires, brakes and rotors for my Acadia. I do a lot of driving and use my SUV to transport my family. Morrison gave great advice and service and now my ride is not only more comfortable (great Cooper tires) but a whole lot safer, too! Another great job and much appreciated!
Recommended
RK
Ray K.
Ladson, SC
Dodge Dakota
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2017
verified customerVerified Customer
Category: Service
Ray said they are good so far.
Recommended
JW
Joe W.
South Carolina
Chevrolet TrailBlazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2017
verified customerVerified Customer
Category: Service
Joe said this business did a good job for a reasonable price.
Recommended
LV
Loretta V.
Charleston, SC
Toyota Sequoia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2017
verified customerVerified Customer
Category: Service
Loretta said the employees were courteous and they provided good service.
Recommended
EM
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EMMETT M.
Summerville, SC
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2017
verified customerVerified Customer
The techs know what they're doing and the owner Kenny Morrison is matter-of-fact straight-up person characteristics which I like.
Great job!
Recommended
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