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Motorcar Alternatives

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(348 Reviews)
94
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in the Hooksett/Manchester area, we may be just what you need. For nearly 25 years, Master ASE technician/owner Ric Morin and his team have been working hard to earn the trust of car owners just like you. We know how important it is to find service you can rely on, so your satisfaction is our top priority If you’re looking for auto repair in the Hooksett/Manchester area, we may be just what you need. For nearly 25 years, Master ASE technician/owner Ric Morin and his team have been working hard to earn the trust of car owners just like you. We know how important it is to find service you can rely on, so your satisfaction is our top priority each and every day.

Our professional and caring team offers you years of combined expertise, providing you with a truly unique experience. We treat our auto professionals well because we value their skills and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair, we are totally confident that Motorcar Alternatives is the best option in town! Let us be your alternative!
...more

Categories
Auto Maintenance, Auto Repair, Tire Sales and Repair
Contact
(603) 622-6434

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
191 Londonderry Turnpike Hooksett, NH 03106-1938
Motorcar Alternatives' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(348 Reviews)

JV
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John V.
Auburn, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Continued maintenance on our 2012 Jeep
We just had our Jeep serviced at Motorcar Alternatives and couldn’t be more pleased. They kept us up to date concerning the work and delivered our Jeep on time. Their loaner car made the experience seamless. They are our “go to” for all things automotive.
Ric M. from Motorcar Alternatives responded on 03/26/2025 09:39 AM

We appreciate your kind words about our service; it's great to know your Jeep is in good hands, and maybe we've found the automotive version of a magic carpet ride!

Employees worked with

MB
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Mary B.
Hooksett, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2025
verified customerVerified Customer
10
Customer for life
Such superior service yet again. It is so reassuring to know I can always count on these guys.
Ric M. from Motorcar Alternatives responded on 03/21/2025 09:39 AM

We appreciate your trust in us; it seems our service is starting to develop a fan club. Here’s to more reliable experiences ahead!


CL
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Chip L.
Manchester, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
9
Competent, Friendly and quick
Changed car repair shops and I’ll definitely be coming back. No pushy advisor pushing unnecessary work. Scheduling was easy and quick. I found Motorcar Alternatives to be friendly, knowledgeable, competent and doing only what’s necessary.
Ric M. from Motorcar Alternatives responded on 03/01/2025 09:40 AM

We appreciate your feedback and are glad you found our team refreshingly straightforward. Our goal is to keep your car in top shape without the extra fluff.


DG
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David G.
Hooksett, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2025
verified customerVerified Customer
10
Excellent service on the same day I called in!
Had an acute problem late in the day and they got me right in and fixed it.
Ric M. from Motorcar Alternatives responded on 02/21/2025 09:38 AM

We appreciate your kind feedback and are glad we could jump in to save the day. Never underestimate the power of quick repairs!


KC
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Kathie C.
Hooksett, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2025
verified customerVerified Customer
10
Check engine light and nail in tire
Took car to Monroe down the street and they could not fix correctly. Tried out a new place and didn’t know what to expect. Great service from texting updates to giving me a loaner car so I didn’t have to wait! This will definitely be my new car place! Thank you
Ric M. from Motorcar Alternatives responded on 02/03/2025 04:52 AM

We appreciate your choice to try us out; it seems you found the perfect pit stop for your car. Enjoy the journey with your new go-to service!

Employees worked with

RO
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Richard O.
Hooksett, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2025
verified customerVerified Customer
10
Very thorough and reasonably priced
I had my teenage daughters Honda CRV inspected and had brake fluid changed,
transmission fluid changed, rear differential fluid changed and an oil change. They are very thorough and reasonably priced.
Ric M. from Motorcar Alternatives responded on 01/02/2025 04:58 AM

We appreciate your feedback on our thorough service and competitive pricing; keeping those wheels turning smoothly is our specialty, after all!

Employees worked with

LF
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Laurie F.
Hooksett, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2024
verified customerVerified Customer
10
Excellent and affordable service
Ric is very honest and gives great advice. I'm looking to get a "new to me" used vehicle and I will use that advice when I'm ready to make my purchase!
Ric M. from Motorcar Alternatives responded on 12/22/2024 09:37 AM

Honest advice is like a good map; it helps navigate the roads of vehicle shopping. Happy car hunting on your upcoming adventure!

Employees worked with

DH
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Dan H.
Hooksett, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2024
verified customerVerified Customer
10
Great knowledgeable service!
The crew at Motorcar Alternative are the best around. Rick, Jeff and Chris are true professionals!
Ric M. from Motorcar Alternatives responded on 12/16/2024 09:36 AM

We appreciate your commendation of our crew; it seems Rick, Jeff, and Chris could be the new Avengers of motorcars. We're lucky to have such superheroes on our team!


JE
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John E.
Auburn, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2024
verified customerVerified Customer
10
The best!
I have faith that the work being done on my vehicle is top notch. Easy to check in and out. I trust this place! And the loaner car they offer makes it very convenient to keep my vehicles running strong and safe.
I highly recommend.
Ric M. from Motorcar Alternatives responded on 12/03/2024 09:33 AM

Your confidence in our work is as refreshing as a cool breeze on a hot day! We're delighted you found our services as convenient as finding an extra fry at the bottom of the bag.


RJ
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Richard J.
Auburn, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2024
10
Trusted and Reliable
I have always trusted this shop to do the Job the Right way
Ric M. from Motorcar Alternatives responded on 10/12/2024 09:41 AM

We appreciate your steadfast trust in our services. It's our mission to keep doing the job right—no pressure, but we aim for perfection!


BH
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Bill H.
Auburn, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2024
verified customerVerified Customer
10
Terrific service
The level of service and competence both met and exceeded expectations.
Bill Henry
Ric M. from Motorcar Alternatives responded on 10/12/2024 09:42 AM

We appreciate your kind words and are delighted to know we could outshine your expectations. Here’s to keeping that bar high!

Employees worked with

Verified Customer
Brookline, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2024
verified customerVerified Customer
10
Best shop in New England
Motorcar is the best shop in New England. I always have a great experience and trust them to do the job right every time. They are extremely knowledgeable and work hard to get my vehicle back on the road as quickly as they can. Highly recommend.
Ric M. from Motorcar Alternatives responded on 09/21/2024 10:09 AM

We appreciate your feedback and are pleased to learn about your positive experiences with our shop. Your trust and recommendation are valued, and we will continue to strive for excellence in our service. Thank you for choosing Motorcar Alternatives.

Employees worked with

MB
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Mary B.
Hooksett, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2024
verified customerVerified Customer
10
Always Reliable
I've been getting my car(s) serviced here since 2013 and I have always been delighted with the work performed and their customer service. This is the type of place that goes the extra mile like installing my dashboard camera and hiding the cable. Awesome job!
Ric M. from Motorcar Alternatives responded on 09/18/2024 09:34 AM

We appreciate your long-standing trust in our services since 2013. It is gratifying to know that our team's commitment to excellence and attention to detail have met your expectations. Your feedback motivates us to continue providing exceptional service. ?✨

Employees worked with

Verified Customer
Hooksett, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2024
verified customerVerified Customer
9
Great
Great job
Ric M. from Motorcar Alternatives responded on 08/27/2024 04:56 AM

We are grateful for your positive feedback! ?

Employees worked with

JD
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Jennifer D.
Candia, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2024
verified customerVerified Customer
10
Excellent experience-always!!
I’ve been going to Motorcar Alternatives for over 15 years. They’ve always been strait forward, honest and fair. They kept my Camry going for over 360,000 miles! Recently took an SUV I was looking to purchase to them for a pre-purchase inspection. Very thorough and I feel confident in making the purchase.
Ric M. from Motorcar Alternatives responded on 06/20/2024 01:31 PM

Thank you for being a loyal customer for over 15 years! We appreciate your trust in our services and are thrilled to have helped keep your Camry running for an impressive 360,000 miles. It's fantastic to hear that our pre-purchase inspection provided you with the confidence to move forward with your SUV purchase. We're committed to delivering honest and thorough service to all our customers. We look forward to continuing to serve you in the future.

Service Coupons and Posts
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At Motorcar Alternatives, We Offer Elegant Solutions To The Service Process!
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At Motorcar Alternatives, We Offer Elegant Solutions To The Service Process!
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At Motorcar Alternatives, We Offer Elegant Solutions To The Service Process!
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At Motorcar Alternatives, We Offer Elegant Solutions To The Service Process!
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At Motorcar Alternatives, We Offer Elegant Solutions To The Service Process!
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At Motorcar Alternatives, We Offer Elegant Solutions To The Service Process!
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At Motorcar Alternatives, We Offer Elegant Solutions To The Service Process!
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At Motorcar Alternatives, We Offer Elegant Solutions To The Service Process!
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At Motorcar Alternatives, We Offer Elegant Solutions To The Service Process!
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At Motorcar Alternatives, We Offer Elegant Solutions To The Service Process!
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At Motorcar Alternatives, We Offer Elegant Solutions To The Service Process!
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At Motorcar Alternatives, We Offer Elegant Solutions To The Service Process!
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At Motorcar Alternatives, We Offer Elegant Solutions To The Service Process!
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At Motorcar Alternatives, We Offer Elegant Solutions To The Service Process!
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At Motorcar Alternatives, We Offer Elegant Solutions To The Service Process!
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At Motorcar Alternatives, We Offer Elegant Solutions To The Service Process!
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At Motorcar Alternatives, We Offer Elegant Solutions To The Service Process!
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At Motorcar Alternatives, We Offer Elegant Solutions To The Service Process!
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