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Mr. Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(687 Reviews)
99
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
99
Net Promoter Score ®

Business Details

About

Family owned and operated for over 20 years serving Berlin and surrounding communities. We do all major and minor repairs and mait. Along with roadside assistance and towing. Family owned and operated for over 20 years serving Berlin and surrounding communities. We do all major and minor repairs and mait. Along with roadside assistance and towing.

Categories
Auto Maintenance, Auto Repair, Towing Service
Contact
(603) 752-6466

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
756 3rd Ave Berlin, NH 03570-1630
Mr. Auto's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(687 Reviews)

TM
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TIM M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Oil change/tire rotation
Great service as usual. Thanks guys.

JY
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JESSICA Y.
Berlin, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Keeping Me Safe, Always
Mr.Auto has always been my go to for all my vehicle needs. After 25 years of being a loyal customer they still provide me with the absolute BEST care, making sure I am safe behind the wheel of each vehicle they have serviced for me. From day 1, Richard and Mike welcomed my business and each time greeted me with a joke or two, a happy to see you look, or a simple smile. Not once did I leave there feeling unhappy, if I had questions, they never made me feel stupid. They truly care about each and every one of their customers. I am thankful to have Mike and ALL the staff he employs. Thank you to Mr.Auto for Always Keeping Me Safe on these roadways. It truly means everything to me. Mr. Auto will continue to be the place where I take my vehicles for any/all repairs needed.

BM
Bernie M.
Berlin, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
Category: Service
Bernie said they do what he asks, there are no complaints, and he is pleased with them.
Recommended

HW
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Howie W.
Gorham, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
10
Trustworthy, fair and quick
We've been bringing both of our cars to Mike and company for years. When our older car developed a problem, Mike was able to diagnose it correctly. But it was going to be an expensive repair, so we went elsewhere for a second opinion. Long story short - we should have just trusted our long time repair folks at Mr. Auto and got it done there. We went for a lower priced option, paid a lot of money and when it wasn't completely repaired, they wanted a lot more to do what Mr. Auto originally was going to do. We took it back to Mr. Auto and they fixed the problem. Lesson learned - stay with the trusted good guys - Mr. Auto.
Michael G. from Mr. Auto responded on 03/17/2025 07:01 AM

No worries sir, always welcome a second opinion as we could always miss something,


JS
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JOSH S.
Groveton, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Long Time Customer
I've been a long time customer looking back i believe since 2010, so 15 years, My father was a long time customer as well, that shows the trust I have with Mr Auto working on my vehicles, I've never had a bad experience in the time I've worked with them and Mike and his crew are very knowledgeable and professional when I have the chance to recommend a mechanic i always refer them to Mr Auto, keep up the great work guys and I'll see you at inspection time. Probably sooner because I own a Jeep now lol

AP
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ARTHUR P.
Gorham, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Oil changethere
There great no tassels not a long wait time

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
problem truck
mr auto did a great job. The electrical problem was complex but he was diligent and solved the problems.

RB
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RAYMOND B.
Berlin, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
prompt & professional
The usual prompt, convenient, professional service.

RY
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RONALD Y.
Gorham, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Awesome as always
For over 25 years your service has been awesome, your respect for my vehicle as well as myself is greatly appreciated. Thanks to you and your staff for all that they do.

RS
Ralph S.
Milan, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
Category: Service
Ralph said they are number one in his book.
Recommended

CL
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CINDI L.
Milan, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Awesome service!
We've brought a few new to us "projects" over the years and Mr Auto has always exceeded our expectations with the service

CL
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CINDI L.
Milan, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2025
verified customerVerified Customer
10
Completely satisfied
We have brought our vehicles to Mr Auto for years and have been always completely satisfied with their service.

JM
Justin M.
Milan, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
Category: Service
Justin said they're the best.
Recommended

BR
Brayden R.
Berlin, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
Category: Service
Brayden said service was quick and reliable.
Recommended

PM
Pierre M.
Berlin, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
Category: Service
Pierre said over 20 years of being fair, reasonable and doing a good job.
Recommended
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