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Mountain View Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(266 Reviews)
74
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
32
Total ReScores
4.9
ReScore Average
74
Net Promoter Score ®

Business Details

About

Mtn. View Hyundai offers the best in service and maintenance for your vehicle. Mtn. View Hyundai offers the best in service and maintenance for your vehicle.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(706) 935-4500

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
7154 Nashville Street Ringgold, GA 30736
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(266 Reviews)

JV
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Jim V.
Chattanooga, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2023
10
The place to buy your next car
My son just bought his first used/new car at Mountain View Hyundai. Very good experience. Sales Agent Casey Millsaps was on point with the sale. No high pressure tactics. They did everything right and then some. We were in and out in a couple of hours. I highly recommend this dealership for new or used cars.

TP
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Tara P.
Dalton, GA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/30/2022
0
Very rude service manager ?
The service manager is very unprofessional. Do not recommend

DG
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Dewayne G.
Chickamauga, GA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/15/2022
0
CAR WAS NOT REPAIRED CORRECTLY
First issues was I was suppose to receive a call when the part to repair my car had arrived, never received that call as the part sat was there for 2 weeks and this has been proven. When I did take my car to the service center it was not repair correctly, I still have the same problem as I did before the repair. $741.00 dollars I spent, same issues.

WB
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William B.
Trenton, GA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/19/2022
0
Worst customer service
The absolute worst dealership experience I have ever had in my 50 years. I would recommend making the drive to next town and avoid Mountain View Hyundai at all cost.

JB
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Jackie B.
Chattanooga, TN
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/02/2022
Service Type: Maintenance
verified customerVerified Customer
8
Category: Service
Customer
Overall service was great. The only issue was not resetting the service reminder and not placing a sticker on the windshield for when the next service is due.
Brian V., Service manager from Mountain View Hyundai responded on 04/05/2022 04:36 AM

Thanks for allowing Mtn View Hyundai to service your vehicle. We are here to assist you with any other issues you may have in the future


LW
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Lisa W.
Chattanooga, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Excellent car care service & terrific customer care
The moment my phone call was answered at Mt. View Hyundai in Ringgold, Ga, the customer service was phenomenal. After answering my questions and scheduling my car maintenance appointment, I was told that Brian, their manager, would call me back to give more details on some my questions. Brian called me back within the hour. He was polite, respectful and very knowledgeable. He gave me all the answers I needed. (This has not been the case with Long Hyundai of Chattanooga who didn’t have answers to my questions and never called me back when they said they would.).
When I arrived for my appointment, the customer care matched what I received over the phone. They were friendly, respectful and timely, even though I was a little late. They were courteous every step of the way and explained the procedures.
The waiting area was roomy, bright and clean. There were many seating locations, a desk space for work, WiFi, vending machines for snacks and a TV for entertainment. Brian updated me at appropriate times and obtained my authorization for services when needed. (What a change from the awful experiences at Long Hyundai—inaccurate info & pricing, hours waiting only to find no work was done, being treated disrespectfully when they were questioned and e-mailing me while I was sitting just a few yards away.)
When my car maintenance service was completed, Brian explained each service and pricing rendered and those were the same service and price as I was quoted. Brian then gave me a coupon which reduced the cost and a gift card to be applied toward my next visit!!! I would have come back regardless of the coupon and gift card but what a wonderful surprise. (All Long Hyundai of Chattanooga ever gave me was disrespectful customer service, inaccurate billing, and no maintenance repairs after waiting hours from my appointed time. )

I am so thankful for the team at Mt. View Hyundai of Rinngold, Ga!! My next maintenance appointment was scheduled and e-mailed to me. My car is running perfectly and I no longer have to dread my next maintenance appointment.
P.S. While I was there, I looked at their used car inventory. The sales staff and financing manager were equally as knowledgeable and courteous as the service department.

I WOULD HIGHLY RECOMMEND MOUNTAIN VIEW HYUNDAI as your dealership if choose. It was well worth my trip from Chattanooga.
Brian V., Service manager from Mountain View Hyundai responded on 03/25/2022 04:41 AM

Thanks for allowing Mtn View Hyundai to service your vehicle. We are here to assist you with any other issues you may have in the future


JF
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Jacki F.
Dalton, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Awesomeness!!!!!
Another great experience at Mountain View Hyundai. Great service as always. Customer Service is off the chain. Even working alone, Customer Service Manager Brian made sure o was good. He was walking back and forth customer after customer answering questions and answering the phone. We need 3 of him . He’s absolutely the best. Hats off to him for his dedication.
Brian V., Service manager from Mountain View Hyundai responded on 03/21/2022 04:13 AM

Thanks for allowing Mtn View Hyundai to service your vehicle. We are here to assist you with any other issues you may have in the future


Verified Customer
Tunnel Hill, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
A+ service
As always, I received excellent service from this dealership. This is the only dealership I trust with my vehicle
Brian V., Service manager from Mountain View Hyundai responded on 03/07/2022 04:41 AM

Thanks for allowing Mtn View Hyundai to service your vehicle. We are here to assist you with any other issues you may have in the future

 


SM
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Sybil M.
Graysville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Service department
The staff and personnel were very good. They took care of me when they had to keep my car overnight. I would recommend them to others.
Brian V., Service manager from Mountain View Hyundai responded on 02/25/2022 03:56 AM

Thanks for allowing Mtn View Hyundai to service your vehicle. We are here to assist you with any other issues you may have in the future


LB
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Larry B.
Chickamauga, GA
2022 Hyundai Tucson Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Very efficient running staff from the time of arrival till the car was returned to me.
Could not have asked for better service from the dealership at our recent visit. They were very accommodating, friendly and efficient.
Brian V., Service manager from Mountain View Hyundai responded on 02/16/2022 01:28 PM

Thanks for allowing Mtn View Hyundai to service your vehicle. We are here to assist you with any other issues you may have in the future


MS
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Matthew S.
Live Oak, FL
2022 Hyundai Tucson Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
First service
Friendly staff and excellent customer service. GM came out and introduced himself and we had an pleasant conversation on what vehicle I’ll be in the market for next. (If the payment is doable!)
Brian V., Service manager from Mountain View Hyundai responded on 02/16/2022 01:27 PM

Thanks for allowing Mtn View Hyundai to service your vehicle. We are here to assist you with any other issues you may have in the future


JF
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Jacki F.
Dalton, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Exceptional
Mountain View Hyundai is the only place I would ever take my car. The service is exceptional. The staff is awesome and they deliver every time. The Service Manager Brian, is the greatest asset to the department and company. His technicians are awesome. I’m your biggest fan. Keep rocking it out!
Brian V., Service manager from Mountain View Hyundai responded on 02/11/2022 02:14 PM

Thanks for allowing Mtn View Hyundai to service your vehicle. We are here to assist you with any other issues you may have in the future


SN
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Susan N.
Chattanooga, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
My review
I was pleased with the personnel at the service department how quickly they got me in and out it took time to advise me that I needed some work to be done on the car I definitely recommend Mountain View Hyundai
Brian V., Service manager from Mountain View Hyundai responded on 02/11/2022 04:01 AM

Thanks for allowing Mtn View Hyundai to service your vehicle. We are here to assist you with any other issues you may have in the future


Verified Customer
Rossville, GA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/10/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Service is great, knowledge of phone personnel not so much.
The service personnel were great. I am not pleased with information I received on the phone. My vehicle is just over a year old and I have 12,600 miles on it. I called to find out if I need to get the oil changed or wait until the 15,000 mark. I was told to schedule the oil change. So I did. Service personnel (they were great) told me when I arrived that I could not yet get the oil changed as I had not reached the necessary mileage. Make sure you speak with someone that knows what they are talking about if you call.
Brian V., Service manager from Mountain View Hyundai responded on 02/28/2022 09:21 AM

Thanks for allowing Mtn View Hyundai to service your vehicle. We are here to assist you with any other issues you may have in the future


RH
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Ruby H.
Ringgold, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Excellent Deaalership & Service Dept
Great employees. Easy to get an appointment. Service needs explained.
Brian V., Service manager from Mountain View Hyundai responded on 01/31/2022 06:49 AM

Thanks for allowing Mtn View Hyundai to service your vehicle. We are here to assist you with any other issues you may have in the future

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