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Muskego Tire & Auto

Average Score
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(99 Reviews)
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
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ReScore Average

Business Details

About

Muskego Tire & Auto is conveniently located in Muskego, WI. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today. Muskego Tire & Auto is conveniently located in Muskego, WI. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today.

Categories
Firestone Repair Shop, Tire Sales and Repair, Repair Shop
Contact
(414) 422-1100

Business Hours

Mon
7:30 AM - 7:00 PM
Tue
7:30 AM - 7:00 PM
Wed
7:30 AM - 7:00 PM
Thu
7:30 AM - 7:00 PM
Fri
7:30 AM - 7:00 PM
Sat
7:30 AM - 3:00 PM
Sun
closed
* Central Time (Us & Canada)
S73W16610 Janesville Rd Muskego, WI 53150-9723
Muskego Tire & Auto's Reviews
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(99 Reviews)

VB
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Vincent B.
Muskego, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2019
Too notch service.
Just top notch service today! My wife ran over a metal rod on Janesville that took out a tire. Called Muskego Tire and Auto, Keith said to bring it in. Mark helped me through the whole process, picked up the tire from another location and had the new tire on before they closed today. This is the type of service you do not see a lot of anymore. Thanks again guys!
Recommended

DV
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Don V.
Muskego, WI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/05/2019
Multiple visits
The last 2 times i took my car to this shop i had to bring it back in within a week because the problem wasnt fixed. Will never go to them for repairs again.
Not Recommended

DK
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Dan K.
Muskego, WI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/24/2018
Stay away!
Took a 2009 Traverse in with multiple codes for diagnosis and repair. Gave them all the codes but they didn’t take them and said they needed to do their own diagnosis and charge me.

The owner (Keith) calls back personally and said that I needed a new engine, water pump and other parts. Cost would be $8,000. Claimed to have personally talked to the local Chevy dealer and district manager. Keith says he was told this is a common problem and that Chevy usually has new engines in stock but didn’t have any at the time. He also suggested a $4k option not guaranteed to fix the problem. I declined both options.

I went to the Chevy dealer myself the next day and repeated the convo with Keith to the service manager and advisor.

Nobody at Chevy recalled talking with Keith. (Strike 1).

Chevy doesn’t keep engines in stock and the repair didn’t call for an engine replacement (Strike 2)

Their estimate was less than $4k and didn’t involve a new engine and water pump. A factory extended warranty for a recall repair brought my cost down to less than $2k. (Strike 3)

Draw your own conclusions about honesty, integrity, and ability.
Not Recommended

DK
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Dan K.
Muskego, WI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/24/2018
Stay away!
Took a 2009 Traverse in with multiple codes for diagnosis and repair. Gave them all the codes but they didn’t take them and said they needed to do their own diagnosis and charge me.

The owner (Keith) calls back personally and said that I needed a new engine, water pump and other parts. Cost would be $8,000. Claimed to have personally talked to the local Chevy dealer and district manager. Keith says he was told this is a common problem and that Chevy usually has new engines in stock but didn’t have any at the time. He also suggested a $4k option not guaranteed to fix the problem. I declined both options.

I went to the Chevy dealer myself the next day and repeated the convo with Keith to the service manager and advisor.

Nobody at Chevy recalled talking with Keith. (Strike 1).

Chevy doesn’t keep engines in stock and the repair didn’t call for an engine replacement (Strike 2)

Their estimate was less than $4k and didn’t involve a new engine and water pump. A factory extended warranty for a recall repair brought my cost down to less than $2k. (Strike 3)

Draw your own conclusions about honesty, integrity, and ability.
Not Recommended

ML
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Marie L.
Muskego, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2018
Honest, Courteous, and Skillful
Have been taking my cars here since they opened. They have treated me and my daughters with respect and have done many oil changes for us. We have had numerous repairs done as well. We purchased our tires and take advantage of the free tire rotations. I did have an issue with a tire and there was no problem having it repaired under the warranty. Was in today for an emissions test and was in and out in no time.
The entire staff is professional and courteous.
Recommended

JM
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J. M.
Muskego, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2018
Excellent service
I really enjoyed my visit at this location. The service was smooth and fast. Both employees that I spoke with were very pleasant and professional.
Recommended

DG
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Donato G.
Waterford, WI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/30/2017
Not worth the wait
Every time I get an oil change it takes over an hour... today, 2
Not Recommended

TS
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Tommy S.
Waterford, WI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/16/2017
Do not own up to their own faults
I came here so they could remove my current tires from my current rims, place my tires on some new rims that I bought, and have them put those new rims, with my old tires, on my car. While they were putting the tires on my new rims, they called me to tell me there was a "small quarter inch chip" on the edge of the rim that was, conveniently, already there. I finished and waxed my rims meticulously myself so I knew this could not be the case, but a quarter inch chip is fixable so I didn't make a big deal. Additionally, before I gave them my rims, I specifically told them to be careful with the rims because they were newly painted. I arrive to pick up my car to find that this "quarter inch chip" goes around half of the circumference of one of my rims. Additionally, another rim had the same chip/scratch of the same distance. When I confronted an employee about it, he instantly got defensive and told me "it was already there" and basically gave me the tough luck speech. This is the second time I have gotten scratches on my rims from getting my tires changed here. I strongly advise you go anywhere else.
Not Recommended

GR
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Gordon R.
Lake Geneva, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2016
Thanks to these guys i made it home tonight
My car blew a tire, 40 miles from home, my jack wouldnt work, call my insurance company to set up a tow, give muskego tire and auto a heads up to my situation. They say theyll take care of me. Wait an hour and a half and call the insurance company to see whats the hold up. They said an hour before the truck gets there. The insurance companys system never alerted the tow company to pick me up!! They say `oops, were sorry`... Ug. So this time they do alert the tow truck company and tell me itll be another 2 hours. Tell muskego tire and auto that i wont make it, insurance dropped the ball. They said theyd still help me out. I arrived 25 minutes after the scheduled hours and got 4 tires mounted and balanced and made it home. Thanks guys!!!
Recommended

MB
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Matthew B.
Big Bend, WI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/07/2015
They tinkered with my car...more than necessary.
Recently had my wheel alignment done there and noticed that they left greasy handprints on my front bumper. Also noticed they messed with my front strut dampening adjusters when they shouldn't have been under the hood of my car. They couldn't even get my alignment fully in spec and charged me full price for just the toe adjustment. Place doesn't even deserve half a star...but I couldn't make this review less I put 1 star! ?
Not Recommended

JT
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John T.
Muskego, WI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/29/2015
Poor Quality - Failed to back up their work
I honestly don't know how this company has so many positive reviews. Unless they are soliciting for them from oil change customers.

I took my vehicle in to have them put on new tires and inspect the vehicle. I purchased it used and asked them to provide any recommendations around the suspension, look over the brakes and I'd consider any repairs they recommended. I hadn't yet pulled the tires of myself. Their price was a bit higher than the other places I checked but I was swayed by the nice looking building.
They replaced my tires and said everything else looked good.

Two days later I backed out of my garage and my front shock snapped and the spring destroyed the new tire. I called the place back to ask how they could have missed the visibly corroded/bulging shock (which I found after taking off the damaged tire myself). They took no responsible and offered nothing to correct the problem... What they told me..

"we can sell you a new tire"...

Don't take your vehicle here. Sire they may do a fine oil change, but beyond that your risking an issue with anything that requires a higher level of skill and when something does come up don't expect them to respond with any sense of integrity.
Not Recommended

RS
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RICHARD S.
Muskego, WI
Chevrolet Silverado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2014
verified customerVerified Customer
Tire rotation
Fast service, they got me in and out of there quickly!
Recommended

LP
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LES P.
Muskego, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2014
verified customerVerified Customer
Will Return For Service Again
Work performed as expected. Very comfortable waiting area.
Recommended

PC
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PAUL / SHELLEY C.
Muskego, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2014
verified customerVerified Customer
Good, friendly service
LOF service done on time and at great price with inspection of vehicle included. They are honest and fair at MTA.
Recommended

JK
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JOE K.
Muskego, WI
Honda Accord
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2014
verified customerVerified Customer
Good Employees & mangement
very good service.
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