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Myerscough Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(546 Reviews)
94
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

About

Myerscough Automotive is a local, family owned and operated business based in Charleston, IL. The owner has been working in this industry since 1994 and has an associate's degree in automotive technology. We have decades of experience working on Ford, General Motors, and Chrysler. Count on us to make sure that your vehicle is safe and in Myerscough Automotive is a local, family owned and operated business based in Charleston, IL. The owner has been working in this industry since 1994 and has an associate's degree in automotive technology. We have decades of experience working on Ford, General Motors, and Chrysler. Count on us to make sure that your vehicle is safe and in prime driving condition. Since we opened on November 1st, 2010, we have gained experience with Toyota, Honda, Nissan, Volkswagen, BMW, Hyundai, and other classic vehicles. We are equipped to handle any car or light truck vehicle that needs a repair. Weekdays we return all your calls and emails within 24-hrs and weekends ...more

Categories
Auto Repair, Car Maintenance, Tire Sales and Repair
Contact
(217) 345-5373
By Appointment Only
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
by appointment only
Sun
closed
* Central Time (Us & Canada)
920 18th St Charleston, IL 61920
Myerscough Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(546 Reviews)

Verified Customer
Effingham, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Transmission repair
Great service! Great price!

JO
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Jeff O.
Charleston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Routine visit - travel a lot
Always a low key high service shop. Everyone is working and yet they take the time to pick up or give you a ride.

SD
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Sadie D.
Charleston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Amazing service
I am highly impressed with the service I got! I had AC issues and I was in out and done in one day. They found the issue and communicated everything very well with me. They also offered me a ride home after dropping off the car and picking me up to go get the car! 10/10
Rob M. from Myerscough Automotive responded on 05/01/2025 11:20 AM

We're glad to hear you had such a positive experience with us! It's always nice when we can keep things cool, especially when it comes to AC issues. Our team aims to make your visit as smooth as possible. If you need anything else, just give us a shout. Safe travels!


SD
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Stacy D.
Charleston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Excellent service!
Fast & great experience!

KS
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Kathleen S.
Charleston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
great service
great service as always

Verified Customer
Kansas, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Extremely good to work with
I called for a price, they immediately got back to me with it and that’s exactly what they charged me. They had the best price in town as well. They also worked me right in without an appointment. Very good people to work with I would highly recommend.
Rob M. from Myerscough Automotive responded on 04/16/2025 06:47 PM

We appreciate you taking the time to share your experience with us! It’s great to hear that we were able to get back to you quickly and deliver on our promise of a great price. Your recommendation means a lot to us, and we look forward to being your go-to automotive experts anytime you need us.


JL
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Jim L.
Charleston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2025
verified customerVerified Customer
10
Quick quality service on old and new vehicles!
Meyerscough Automotive takes great pains to complete regular maintenance on my 1999 Chevy Silverado as well as my 2020 Buick Envision.
Rob M. from Myerscough Automotive responded on 04/07/2025 10:47 AM

It's always a good day when we hear about our team’s dedication to keeping your 1999 Chevy Silverado and 2020 Buick Envision running smoothly. Who would have thought that a little maintenance could keep both ends of the vehicle spectrum so happy? We appreciate your trust in us for your automotive needs—here’s to many more miles of smooth driving!


JG
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Jenell G.
Lake Zurich, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Fair Price, Quality Fix, and Non-Judgemental
I've had mixed experiences at other places in town, but this place will fix you for the best price and give you a ride home whenever you need it. Very kind people who are nice to talk to.
Rob M. from Myerscough Automotive responded on 04/05/2025 09:44 AM

We appreciate your feedback and are glad to hear about your positive experience! It's great to know that our team not only got your vehicle back in shape. Your kind words about our staff are truly appreciated. If you need anything in the future, just give us a shout!


AK
Andy K.
Marshall, IL
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Great service don’t find quality and expertise like this to many places anymore!!!
Highly recommend this business! Great staff!
Rob M. from Myerscough Automotive responded on 04/05/2025 09:43 AM

We appreciate the shoutout! It sounds like our team really made an impression, and we’re delighted to know you had a great experience. If there’s anything else you’d like to share or if you have any questions, feel free to reach out. Cheers to more great interactions!


AO
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Aiden O.
Charleston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Service & helping / understanding
Well, let me be honest I recently took my vehicle in for an alignment, and let me tell you, before that, my alignment was about as stable as a tightrope walker on a windy day. 😅 I walked from outside the rainy ass weather into the shop bracing myself for a bill that might require a small loan, but to my surprise, the boss (who I assume is the wizard behind the curtain) was fantastic! They took the time to explain everything, and the rest of the crew was just as awesome. I laid out my vehicle's issues, and they got right to work. While I waited, I enjoyed some quality time with the tires and magazines, who knew car maintenance could be so entertaining? In just 35 minutes, my car went from “what’s wrong with you?” to “smooth sailing.” And when I asked to use the bathroom, they didn’t just point me to a bush outside. they had a clean one inside. Every employee was kind, respectful, and downright delightful. Once my alignment was done, I felt like I was driving on clouds. ☁️ I can’t recommend them enough. If you need an alignment, look no further. These amazing folks have got you covered. Great first-time experience! God bless!
Rob M. from Myerscough Automotive responded on 04/04/2025 02:18 PM

We're glad to hear your alignment experience was smoother than a tightrope walk on a calm day! It sounds like our crew not only got your vehicle back on track, but they also turned what could have been a dreary wait into an enjoyable moment with tires and magazines. Who knew car maintenance could bring such entertainment? We appreciate your kind words about our team and their magical abilities—it's always our goal to provide a safe, clean environment and friendly service. If your vehicle ever needs another magical touch, you know where to find us! Drive safely and enjoy those cloud-like rides!


TS
Theresa S.
Charleston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Repaired my AC..
They repaired my AC very pleased
Rob M. from Myerscough Automotive responded on 04/02/2025 02:51 PM

Thank you for the great review!  If you need anything else let us know!  Have a great day!


DD
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Daniel D.
Paris, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Always good service
Always good service and respect
Rob M. from Myerscough Automotive responded on 03/28/2025 08:06 AM

We appreciate your feedback! It’s great to hear that our service and respect have hit the mark. We strive to make every visit a pleasant experience, and it seems we've managed to keep the wheels turning smoothly for you. If there's anything more we can do to keep that engine of satisfaction purring, just let us know!


Verified Customer
Charleston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Quality service & knowledgeable staff
Service was provided timely and without issue. Clearly communicated objectives, value oriented pricing for quality service, and knowledgeable staff there to assist customers with limited automotive knowledge. Class act all around.
Rob M. from Myerscough Automotive responded on 03/27/2025 02:19 PM

We’re delighted to hear about your positive experience with us! We're glad you felt taken care of; after all, we're here to make the process as smooth as your ride. We appreciate you sharing your thoughts!  Thank you for the great review!


MP
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Maggie P.
Charleston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
9
They always treat me right.
They get you in quick and do it right.
Rob M. from Myerscough Automotive responded on 03/23/2025 01:13 PM

We're glad to hear that you experienced our speedy service and attention to detail! Your business means a lot to us, and we're always here to ensure your vehicle runs smoothly.


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Awesome
Wonderful service
Rob M. from Myerscough Automotive responded on 03/12/2025 07:41 AM

We're delighted to hear you enjoyed our service! It’s always our goal to make the car care experience as smooth as possible. If you have any other feedback or need assistance in the future, feel free to reach out. Safe travels!

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