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Natick Gas Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(483 Reviews)
88
Write a Review

Score Details

5 stars
91%
4 stars
5%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
88
Net Promoter Score ®

Business Details

About

Gas, Auto Repair and Used Auto sales in NATICK, MA Gas, Auto Repair and Used Auto sales in NATICK, MA

Categories
Auto Repair, Car Maintenance, Auto Maintenance
Contact
(508) 653-9793
Open
Business Hours

Business Hours

Mon
7:30 AM - 8:00 PM
Tue
7:30 AM - 8:00 PM
Wed
7:30 AM - 8:00 PM
Thu
7:30 AM - 8:00 PM
Fri
7:30 AM - 8:00 PM
Sat
7:30 AM - 8:00 PM
Sun
closed
* Eastern Time (Us & Canada)
225 N Main St Natick, MA 01760
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Affiliations

Natick Gas Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(483 Reviews)
Write a Review
Recent Reviews
AR
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A R.
Natick, MA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/17/2025
0
Unfair treatment of customers waiting for State Inspection
I have used them multiple times before and had a trusting relationship. Today, they broke that trust. I waited patiently for my turn for a state inspection. Their attendant had a list of vehicles in order. They decided to take another car ahead of me. I spoke up and they said it was just a mistake. I said mistakes happen and I'll wait patiently. I couldn't believe it when I saw a second car brought in for inspection ahead of me. When I spoke up, they said it's his friend and he doesn't want to wait. I told him I was upset and he was being unfair. He said he understands, but doesn't care. I was very disappointed with this. I waited patiently for 45 minutes for an inspection and to treat your longstanding customer in this way? why?
AR
gravatar
A R.
Natick, MA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/17/2025
0
Unfair treatment of customers waiting for State Inspection
I have used them multiple times before and had a trusting relationship. Today, they broke that trust. I waited patiently for my turn for a state inspection. Their attendant had a list of vehicles in order. They decided to take another car ahead of me. I spoke up and they said it was just a mistake. I said mistakes happen and I'll wait patiently. I couldn't believe it when I saw a second car brought in for inspection ahead of me. When I spoke up, they said it's his friend and he doesn't want to wait. I told him I was upset and he was being unfair. He said he understands, but doesn't care. I was very disappointed with this. I waited patiently for 45 minutes for an inspection and to treat your longstanding customer in this way? why?
AM
Amy M.
Volkswagen Jetta SE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
10
Natick gas and Auto provides excellent service to its customers
Simon is very nice, knowledgeable, and works hard for your cars needs. Simon is very loyal to his customers and provides professional service compared to other shops I have been to. I am a woman, some places take advantage of that but Simon is straightforward and honest. I will recommend Natick gas and Auto for your cars repairs. They are reasonably priced I find as well.
SG
Sophie G.
Dodge ProMaster 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2025
verified customerVerified Customer
10
Trust worthy mechanics with clear quotes
The first time I use this shop, they just did my yearly inspection. They were really lovely and kind, and even added some lubrication to my brakes when it was needed without charging me extra. That’s why I decided to get towed to them when I broke down. They were excellent about repairing my vehicle, gave me a clear quote, and got the work done really quickly. I appreciated how friendly they were and how easy they were to deal with.
Kristin
Lexus RX 450h
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2025
verified customerVerified Customer
10
Great service
Friendly helpful staff: wait time was very manageable.
RM
Rebecca M.
Toyota RAV4 XLE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2025
verified customerVerified Customer
10
Great little mom and pop place.
Small, very Logan little place. I’ve been going for a few years now and won’t go anywhere else. They are honest and they don’t overbook so much that you’re waiting 3 hours for an oil change…45 minutes-hour …. Never longer. They are always pleasant and kind and so helpful with any questions. I get a good gut feeling with them so they get my business.
LD
Lisa D.
Toyota Corolla LE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2025
verified customerVerified Customer
10
Very knowledgeable and helpful.
Everyone I encountered was friendly and helpful. They let me know the overall condition of my car and help me plan necessary repairs.
MS
Mark S.
Buick Lucerne CXL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2025
verified customerVerified Customer
10
Spectacular service andcommunication
In between our daughter had a serious overheating problem with her car on the Mass turnpike and we had the car towed here since it was AAA guaranteed. The underlying problem was not obvious but they diagnosed it and made sure to repair absolutely every element that was impacted. Made dropping off and picking up the car easy, and did really thorough and excellent work. They clearly communicated what they found and kept us updated from start to finish. Would not hesitate for a second to use their services again. Highly recommended.
SO
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Sibel O.
Framingham, MA
BMW 328i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2025
verified customerVerified Customer
10
They are great!
I’m very happy with their quality of service and their honesty.
ES
Erich S.
Honda Civic LX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
9
Reliable and Trustworthy
Friendly and reliable service. Great neighborhood garage.
MP
gravatar
Melissa P.
Natick, MA
Toyota Prius Four
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2025
verified customerVerified Customer
10
Consistent, reliable, and convenient
Natick gas and auto repair continues to be my go to Service station for all my car service needs. Everyone who works there is friendly. Knowing they’re available to assist me with large or small auto repairs that are affordable gives me piece of mind. I highly recommend.
KB
Ken B.
Chevrolet Blazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2025
verified customerVerified Customer
10
Great service use them for all my repairs.
Great service have used them several times very friendly and knowledgeable.
SJ
Steven J.
Toyota Camry LE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2024
verified customerVerified Customer
9
Good service
I have used Natick Auto gas repair for several years for service and inspections. Simon and Sonny are my go to mechanics.
JC
JACQUELINE C.
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2024
verified customerVerified Customer
10
Very professional and welcoming.
I felt comfortable getting to know this professional resource.
JM
JOHN M.
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2024
verified customerVerified Customer
10
Alternator and battery replacement
My AAA road service battery failed twice within 1 year. Even though the battery was under AAA warranty, I no longer trusted a AAA battery would not fail. I have no trust in a AAA battery, so I had the battery replaced with a new Die Hard battery at my expense.
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