New Dimensions Automotive is a reputable, family-owned auto repair shop in Mesa, AZ, founded in 2005 by Jaime and Nikki Tejeda. With over 25 years of technical experience, Jaime, a factory-trained BMW master technician, leads a team of skilled technicians with 40 years of combined expertise. Offering expert services, including scheduled New Dimensions Automotive is a reputable, family-owned auto repair shop in Mesa, AZ, founded in 2005 by Jaime and Nikki Tejeda. With over 25 years of technical experience, Jaime, a factory-trained BMW master technician, leads a team of skilled technicians with 40 years of combined expertise. Offering expert services, including scheduled maintenance, diagnostics, and repairs for all vehicle types, they have earned the trust of Arizona drivers for their outstanding service, reflected in their A+ Rating with the Better Business Bureau, 5-star ratings on Google and social media, and the title Neighborhood Favorite. ...more
Verified Customer
Verified CustomerWe appreciate you taking the time to share your experience with us. We're glad to hear that you've found our staff honest and fair during your visits. Finding a mechanic you trust is golden. It's always our goal to be transparent about the services we provide. As for concerns with labor charges, that's not what we like to hear. For future visits please let us know any concerns or questions you have with the written estimate, we will always take time to explain each itemized charge so you are fully aware and comfortable prior to approving work. We would be happy to go over your last invoice with you if you still have concerns; you can reach out to customer.service@newdimensionsauto.com, or reply to the text thread from your last visit.
In response to your concerns over labor being expensive, our labor rate is anywhere from 10% to 50% less than our competitors, and many independent shops will not or cannot work on the same vehicles as us. We charge per the book, which is a standard Labor Guide from Mitchell1.
Thanks again for your trust and business- let us know if you have any other questions. We are here to help and never want you to walk away with less than a five-star experience.
Verified CustomerIt's wonderful to hear that you're grateful for us - the feeling is mutual! Thank you for the five-star review and for your continued loyalty to New Dimensions. We are here when you need us.
Verified CustomerPERFECT! Thanks for your business and review!
Verified CustomerYour support means a lot, especially in a world where small businesses have to compete with big names and big money. We only operate one way - honestly. We treat all our customers with the same respect we would want from the other side of the desk. We appreciate you trusting us and thank you for your fantastic review.
Verified CustomerWe appreciate all your family's business over the years - and your approval means a lot to us! Thank you!
Verified CustomerTHANK YOU! We appreciate being your favorite! :) We're here when you need us.
Verified CustomerSURPRISE! :) Isn't that the best feeling? Thanks for recognizing our team. We appreciate your continued support and are here when you need us. Safe Travels.
Verified CustomerWe are excited to hear that you were pleased with the work we provided and that our team made a positive impression! We are here and ready to help when you need us!
Verified CustomerThat's exactly what we strive for. Thanks so much for the great review!
Verified CustomerThank you! We appreciate you choosing us and look forward to providing you with great service with each and every visit.
Verified CustomerWe appreciate you taking the time to share your experience with us! We appreciate you choosing us for maintenance and repairs. We look forward to your next visit.
Verified CustomerWe really appreciate your feedback and your recommendation! It means a lot to us to have your continued trust and support. We are here when you need us. :)
Verified CustomerWe appreciate your positive review and your loyalty to New Dimensions. Until next time, safe travels!
Verified CustomerThank you Mike! With an everchanging industry having updated equipment is half the challenge, but we do our best so we have proper tools to fix it all! Thank you for the recognition and recommendation. We're here if you need us.
