Business Solutions
English Español
SureCritic / Auto Repair / New Era Automotive
business image

New Era Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(265 Reviews)
100
Write a Review
Schedule Appointment

Score Details

5 stars
95%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

About

A New Era in Auto Service is here, now it's time to experience it for yourself! New Era Automotive was founded on the belief that success is measured by the trust and the strength of the relationship between mechanic and client, and the foundation of these relationships is built upon a level of customer service and quality of work that is A New Era in Auto Service is here, now it's time to experience it for yourself! New Era Automotive was founded on the belief that success is measured by the trust and the strength of the relationship between mechanic and client, and the foundation of these relationships is built upon a level of customer service and quality of work that is consistently at its peak. If this describes your ideal auto service, then we invite you to join..the new era. ...more

Categories
Auto Repair, Domestic Auto Repair, Import Auto Repair
Contact
(909) 923-7035
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
760 E Francis St, Ste A Ontario, CA 91761
Get Directions
New Era Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(265 Reviews)
Write a Review
Recent Reviews
EL
Eric L.
Ontario, CA
Chevrolet Camaro
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
Category: Service
Spoke to Ken. He said had several vehicles serviced there, they have always done a good job, represented the cost up-front, no surprises, good at explaining the reason something had to replaced.
Recommended
LA
gravatar
Larry A.
Ontario, CA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
10
Great service
I took my TODAY RAV into NEW ERA because I was hearing a groan coming from the front wheels.
It turned out to be my front struts. I was also told that I needed rear shocks and there were a few other issues.
I had the front struts replaced. The noise went away and the car handles a lot better when I go over pot holes.
My three boys all take their cars to NEW ERA. We are always happy with their service and always feel confident that they will do a good job
I recommend to anyone looking for a great mechanic to take their car to NEW ERA.
LS
Laif S.
Ontario, CA
MINI Cooper Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
Category: Service
Spoke with Sarah. She said they're always responsive and prompt with explaining repairs in detail. She say she always has a great experience.
Recommended
BR
Brad R.
Ontario, CA
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2024
verified customerVerified Customer
Category: Service
Spoke with Lindsey. She said she trusts them. They are friendly and trustworthy.
Recommended
RM
Roxy M.
Ontario, CA
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2024
verified customerVerified Customer
Category: Service
Roxy said they were very kind and knowledgeable.
Recommended
TL
Thad L.
Chino, CA
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2024
verified customerVerified Customer
Category: Service
Thad said they did a great job.
Recommended
AG
gravatar
Allan G.
Pomona, CA
Toyota Venza
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2024
verified customerVerified Customer
10
Thorough diagnostics and addressed the issues that need repair
Reliable and hon st yo what needs to be done
MH
Melody H.
Riverside, CA
Chevrolet Suburban
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2024
verified customerVerified Customer
Category: Service
Melody said she feels like they're honest and answer all her questions.
Recommended
LR
Lily R.
Los Angeles, CA
Chevrolet Traverse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2024
verified customerVerified Customer
Category: Service
Lily said they have great customer service and they're fast. They were excellent working on her vehicle.
Recommended
EC
Eva C.
Ontario, CA
Lexus GX 470
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2024
verified customerVerified Customer
Category: Service
Eva said they are professional and have good service.
Recommended
PS
Phillip S.
Ontario, CA
Dodge Charger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2024
verified customerVerified Customer
Category: Service
Phillip said it was good.
Recommended
Verified Customer
Ontario, CA
Kia Optima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2024
verified customerVerified Customer
10
Trustworthy, professional and highly qualified employees
I drive from Orange County to see my mechanic, that says a lot. They are highly trustworthy guys, they explain everything with professionalism and integrity. No refuse to go elsewhere.
SS
Steven S.
Ontario, CA
Dodge Challenger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2024
verified customerVerified Customer
Category: Service
Steven said they were informative, and open and honest. They explained very well what was going on and what was recommended.
Recommended
LA
gravatar
Larry A.
Ontario, CA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2024
verified customerVerified Customer
10
Great service. Very honest and dependable .
The mechanics did a great job. I feel that I can drop of my vehicle knowing they will give me an honest quote. Mark even picked me up at home to get my vehicle when they were finished.
LN
Lucas N.
Grand Terrace, CA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2024
verified customerVerified Customer
Category: Service
Lucas said they got his vehicle in and out in a timely manner. He said they let him know of some other issues that might come up and they gave him some options on how to fix some of those issues on his own.
Recommended
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.