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Newgate Auto Care Sunoco

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(168 Reviews)
96
Write a Review
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Score Details

5 stars
92%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

Sunoco has grown from its humble roots as a small oil company in Pittsburgh, PA, to one of the largest fuel distribution companies in the United States. Sunoco's rich, 130 plus-year heritage, legacy and reputation for innovation, and commitment to its local communities are foundational elements of this iconic American brand. Today, Sunoco Sunoco has grown from its humble roots as a small oil company in Pittsburgh, PA, to one of the largest fuel distribution companies in the United States. Sunoco's rich, 130 plus-year heritage, legacy and reputation for innovation, and commitment to its local communities are foundational elements of this iconic American brand. Today, Sunoco distributes fuel to over 5,000 gas station locations in more than 30 states. ...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(703) 631-0689
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Eastern Time (Us & Canada)
14124 Lee Hwy Centreville, VA 20120
Get Directions
Newgate Auto Care Sunoco's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(168 Reviews)
Write a Review
Recent Reviews
Verified Customer
Centreville, VA
Jeep Patriot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Diagnostic
My car was making a knocking noise. They realized it was a loose lug nut from a different mechanic. They fixed the problem quickly. They are honest and reliable.
Verified Customer
Centreville, VA
Subaru Impreza Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
9
oil change
they changed the oil of my car same day when most of the business did not do it because was in the late afternoon
VZ
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VIDAL Z.
Centreville, VA
Mazda Mazda6
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2025
verified customerVerified Customer
10
Excellent Service
Very profesional, clean site, good service as one espects.
I use them whenever I need them, the good thing is, my car is reliable.
SA
SAJIDA A.
Centreville, VA
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2024
verified customerVerified Customer
10
Perfect work done
Repair was done perfectly within time frame. Reasonable cost.
MR
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MICHAEL R.
Centreville, VA
Ford Explorer Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2024
verified customerVerified Customer
10
Great Service, fair price.
Had some front end repairs done due to failed safety inspection, dropped of vehicle at 8AM for above work & oil change, received call at 10:30 AM all service completed ready for pick-up, honest and fair price.
Verified Customer
Centreville, VA
Jeep Patriot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2024
verified customerVerified Customer
10
Headlight
I stopped in to see if they could replace a headlight. I was in and out in less than 15 minutes. No hassle.
SG
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SHERRY G.
Centreville, VA
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2024
verified customerVerified Customer
10
Oil change and inspection
Great service!!!!!
JV
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JON V.
Clifton, VA
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2024
verified customerVerified Customer
10
Great Service - honest answers
I have been using this Sunoco for many years - agree with others on the quality of service, honesty, and fair prices. Better yet, they have never tried to upsell me anything.
MM
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MARK M.
Centreville, VA
Kia Sorento
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2024
verified customerVerified Customer
10
Simple problem quickly fixed
I brought my SUV in about 9:30am to address a thumping and shimmying of the left front wheel. The symptoms were similar to my experience last December, which turned out to be a wheel bearing that needed replacement. My expectation was that it was a warranty case since it seemed like the same problem they fixed for me before. The mechanic called me about 45 minutes later and said they checked it out and only found loose lug nuts! I figured it must have happened the last time I had my tires rotated, which was done last month somewhere else. Quick and relatively cheap as car servicing goes! I will be back, just hopefully not too soon!
Verified Customer
Centreville, VA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2024
verified customerVerified Customer
10
Great service!
I've been taking my car there for some time and have always had a good experience. They do what you ask for, let you know if something else is needed but they do not pressure you. I was a service manager for years and appreciate honest service.
CP
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CARIN P.
Centreville, VA
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2024
verified customerVerified Customer
10
Excellent service
The team at Sunoco always provides top-notch service at a reasonable price. They do only the work necessary, no trying to up-sell for work your vehicle doesn't need. Highly recommend them!
TC
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TOM C.
Centreville, VA
Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2024
verified customerVerified Customer
10
A/C was not working to full capacity.
A/C was low on Freon, they checked it and solved the issue right away. Long Term considerations were also provided. All Good.
Frank M., Service Manager from Newgate Auto Care Sunoco responded on 08/08/2024 07:06 AM

thats awesome. Glad to hear.  We appreciate you. thank you for your Patronage. 

Frank McClellan Service Manager 703-425-6767
AB
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ANNE B.
Centreville, VA
Kia Sedona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2024
verified customerVerified Customer
10
quick turn around
My brakes were making that scraping sound and we had planned a weekend trip away.
I called first thing Friday morning and brought the car right over. The brakes were fixed on the same day and i got the car back before dinner time.
Frank M., Service Manager from Newgate Auto Care Sunoco responded on 07/26/2024 11:53 AM

So glad we could accomadate you and get you back on the road quickly. We appreciate your business. 

Frank McClellan Service Manager 703-425-6767
Verified Customer
Centreville, VA
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2024
verified customerVerified Customer
10
I received first class service once again
I had air pressure sensor fault with all four tires. Newgate Sunoco fixed the problem quickly and expertly.
Frank M., Service Manager from Newgate Auto Care Sunoco responded on 06/28/2024 04:37 AM

THANK YOU 

Frank McClellan Service Manager 703-425-6767
EB
Eyasu B.
Haymarket, VA
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2024
verified customerVerified Customer
Category: Service
Eyasu said the business's customer service was great.
Recommended
Frank M., Service Manager from Newgate Auto Care Sunoco responded on 06/28/2024 04:38 AM

THANK YOU FOR THE 5 STAR REVIEW.

Frank McClellan Service Manager 703-425-6767
Displaying Review 1 - 15 of 168 in total
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