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Nichols Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(879 Reviews)
99
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
99
Net Promoter Score ®

Business Details

About

We Have Served Brockport, NY & Surrounding Areas Since 1937

We work on a variety of different aspects of your vehicle from brakes and tires, to tune-ups, and much more. We stand by our honest approach with our customers and keep them informed of any repairs before making them. We don’t sell our customers on unwanted or unnecessary
We Have Served Brockport, NY & Surrounding Areas Since 1937

We work on a variety of different aspects of your vehicle from brakes and tires, to tune-ups, and much more. We stand by our honest approach with our customers and keep them informed of any repairs before making them. We don’t sell our customers on unwanted or unnecessary repairs. At the end of the day, we want our customers leaving knowing the job was done right and they got the best deal around.
...more

Categories
Auto Maintenance, Tire Repair, Repair Shop
Contact
(585) 637-4495
Closing in 22 minutes
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
354 State St Brockport, NY 14420
Nichols Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(879 Reviews)

CB
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CAROL B.
Brockport, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Oil/filter change
Took vehicle in for oil/ filter change and checked over for winter. Work was done within 30 minutes and no problems with vehicle. Their work was excellent.
ROBIN W. from Nichols Service responded on 02/12/2025 05:26 AM

We are proud of the work we do. Thank you Carol for taking the time to leave a great review and five star rating! We look forward to servicing your vehicle in the future.


JP
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JOE P.
Brockport, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
great
great
ROBIN W. from Nichols Service responded on 01/30/2025 05:33 AM

Thank you, Joe, for the five star rating and quick review! 


JH
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JIM/ CAROL H.
Spencerport, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Prius annual inspection
Might have taken 20 min from walk-in to walk-out! Friendly staff, as always.

Verified Customer
Brockport, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2024
verified customerVerified Customer
9
Great service as always
Went in for an oil change. Everything from making the appointment to casing out was easy. Awesome folks there that have gone above and beyond on multiple occasions
ROBIN W. from Nichols Service responded on 12/23/2024 06:49 AM

Thank you for such a great review! We do our best to tackle any problems our customers may have and are pleased to have been able to help you out on such occasions. We're glad that our most recent service provided to you has gone smoothly and appreciate you taking the time to leave a 5 star rating.


Verified Customer
Kendall, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2024
verified customerVerified Customer
10
Oil change and new tires
Best Garage ever! Love the services. Nice to hear Christmas music too.
Happy Holidays to you all.
Thanks,
Karleen
ROBIN W. from Nichols Service responded on 12/04/2024 09:25 AM

Thank you for the wonderful review!  We are always happy when our customers are pleased with our service, we strive to please!  Appreciate your trust is us and happy holidays to you as well.


AE
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AMY/SHAWN E.
Brockport, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2024
verified customerVerified Customer
10
Trustworthy service always!
I’ve been a loyal customer of Nichols Services for all my automotive needs, and I can confidently say they are nothing short of exceptional. From the moment you walk in, you’re greeted with a warm welcome from the staff, who are always polite and accommodating. It’s evident that they value their customers and strive to provide the best service possible.

The owner, Scott, truly stands out as a gem in the industry. He is an honest and hard-working individual who goes above and beyond to ensure that every customer leaves satisfied. It’s refreshing to find someone so dedicated to their craft and genuinely cares about the people they serve.

I’ve always felt comfortable bringing my vehicles here, knowing that I will receive fair treatment and quality work. In fact, I appreciate them so much that I often bring little treats like coffee or donuts to show my gratitude for their kindness and excellent service.

If you're in Brockport and in need of automotive services, I wholeheartedly recommend Nichols Services. They have earned my trust and loyalty, and I’m confident they will do the same for you!

Amy E.
ROBIN W. from Nichols Service responded on 12/03/2024 11:24 AM

Amy,

Thank you for such a glowing review!  We at Nichols truly try to treat each customer as family and do our best to provide the best possible service we can.  We appreciate the time you took to do this and look forward to providing service again in the future.  We never turn down treats!!


JP
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JOE P.
Brockport, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2024
verified customerVerified Customer
10
Inspection
Great people would recommend to a friend
ROBIN W. from Nichols Service responded on 11/14/2024 10:46 AM

Joe we appreciate you taking the time to leave us such a positive rating and review.  Nichols strives to please each of our customers and we are happy you were.   Thank you .


JG
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JACKIE G.
Hilton, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2024
verified customerVerified Customer
10
Fast!
I always wait for my car. I was in and out in less than 30 minutes for an oil change. The same appointment at a dealership would run over an hour.
ROBIN W. from Nichols Service responded on 11/06/2024 10:13 AM

We do our best to provide prompt service. Thank you, Jackie, for taking the time to leave us a great review and five star rating. We look forward to servicing your vehicle in the future. 


PN
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PAT , EDEN N.
Brockport, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2024
verified customerVerified Customer
10
Low tire pressure
I usually have first thing in the am for an appt but this was not a maintenance appt so was only able to get in at 1pm. I was pleasantly surprised they were still on schedule. Very much appreciated and left with problem solved.
ROBIN W. from Nichols Service responded on 11/05/2024 01:00 PM

We are glad you are satisfied with our service Pat. Thank you for using your time to leave us a five star rating and honest review.


JH
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JIM/ CAROL H.
Spencerport, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2024
verified customerVerified Customer
10
Quick oil and lube job. Always friendly staff.staff. Hubby
Good service
ROBIN W. from Nichols Service responded on 11/05/2024 12:57 PM

Thank you for taking the time to give us a positive review and 5 star rating!


Verified Customer
Rochester, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2024
verified customerVerified Customer
10
Always excellent work
I appreciate the dependability of the work my vehicle receives.
ROBIN W. from Nichols Service responded on 10/23/2024 05:55 AM

Thank you for taking the time to leave an honest review. We are glad you can trust in the work that we do on your vehicle and appreciate the five star rating. 


Verified Customer
Hamlin, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2024
verified customerVerified Customer
10
Very professional and service was great.
Would definitely use nichol service in future.
ROBIN W. from Nichols Service responded on 10/16/2024 08:03 AM

We look forward to servicing your vehicle in the future. Thank you for taking the time to leave us a nice review and 5 star rating!


JH
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JIM/ CAROL H.
Spencerport, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2024
verified customerVerified Customer
10
Fast inspection
Inspection took less than 15 minutes from arriving to departing
ROBIN W. from Nichols Service responded on 08/26/2024 06:42 AM

Jim,
Thank you for taking the time to leave us a positive rating and review.  We appreciate it.  We look forward to seeing you again!


PN
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PAT , EDEN N.
Brockport, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2024
verified customerVerified Customer
10
car inspection
Just a few minutes and my car was in the garage. She got a clean bill of health.
ROBIN W. from Nichols Service responded on 08/08/2024 08:01 AM

Thank you for taking the time to leave us a positive review and rating.  We are happy that you were pleased with your service.  We look forward to servicing your car in the future.


CR
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CHRISTINA R.
Rochester, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2024
verified customerVerified Customer
10
Quick & well done
My car needed an inspection and I was able to make an appointment quickly. The process was painless and my car is in good shape.
ROBIN W. from Nichols Service responded on 08/07/2024 11:01 AM

We are happy to provide your vehicle prompt service and look forward to doing so in the future. Thank you for taking the time, Christina, to leave us a nice review and five star rating! 

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