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North Bay Bavarian

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,401 Reviews)
95
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Score Details

5 stars
95%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
5.0
ReScore™ Average
95
Net Promoter Score ®

Business Details

About

North Bay Bavarian is Santa Rosa's premier German auto repair specialist, combining 40+ years of BMW and MINI expertise with comprehensive service for all German vehicles. We're Northern California's most trusted diagnostic experts, with local shops regularly referring their most challenging cases to us. Our certified technicians use North Bay Bavarian is Santa Rosa's premier German auto repair specialist, combining 40+ years of BMW and MINI expertise with comprehensive service for all German vehicles. We're Northern California's most trusted diagnostic experts, with local shops regularly referring their most challenging cases to us. Our certified technicians use state-of-the-art equipment to provide exceptional maintenance, repair, and performance services for BMW, MINI, Mercedes-Benz, Audi, and Porsche vehicles. Serving Santa Rosa, Rohnert Park, Petaluma, Healdsburg, and surrounding North Bay communities. Experience the difference that makes us the region's most trusted German auto specialist. ...more

Categories
Auto Maintenance, Auto Repair, European Auto Repair
Contact
(707) 545-0820
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
1801 Empire Industrial Ct Ste C Santa Rosa, CA 95403-7435
Get Directions
North Bay Bavarian's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,401 Reviews)
Write a Review
Recent Reviews
RB
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RICHARD B.
BMW 540i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Excellent Service
NBB provides consistent excellent service for my two BMW’s. It’s the only place I trust to take care of my cars.
JM
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JEFF M.
Hidden Valley Lake, CA
MINI Cooper Hardtop
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Great service great experience
Only place I take my mini - Matt and Rob are the best and run a very honest and busy garage.
MM
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MARK M.
Santa Rosa, CA
BMW 5 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
Oil change
As always you take excellent care of our 535i!
DR
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DONNA R.
Healdsburg, CA
BMW 6 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
THE best
I’ve lived in Sonoma County for 8 years now and somehow found these guys. At the time, the owner and his family lived here in Healdsburg, and they would come by and pick my car up for service and deliver it back to me. They are so courteous. They provide so much value for their service. They’re responsive, spot on efficient. I’ve never had a better experience than with North Bay Bavarian. They’ve taken such good care of me and I will always be appreciative and grateful. Thank you guys!!
ER
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ERNIE R.
BMW 135i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Great service at reasonable prices
I've had all my BMWs serviced by NBay for the last 20 years....always clearly professional and trustworthy. I know I'm getting the best service and advice on what repairs are needed now and what might be needed in the future.
PP
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PATRICK P.
Petaluma, CA
MINI Cooper Hardtop
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Solid, honest, fast. Always profesh.
Thought my timing belt was bad but turns out I let the oil get down to just a quart. Yikes. Totally my bad, I was off my car game. Matt also let me know I was using the wrong oil and also told me my Mini's oil light will only come on when there's a sudden loss of oil pressure -- not fluid level. Can't ask more from a garage. Trust them, appreciate them.
BE
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BOB E.
Santa Rosa, CA
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Another great experience at North Bay
Took my car in when service engine light came on. Easy and quick appointment was made. Was given prompt call to explain the problem, including estimated price for repairs. Scheduled appointment when parts came in and car was completed in one day. Happy with the service!
RK
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RON K.
Occidental, CA
BMW X3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
Great BMW shop
Highly skilled and honest repair shop for BMW owners.
KW
KIRK W.
Santa Rosa, CA
BMW X5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
Great service
First time visiting North Bay Bavarian. Bought our X5 new in 2003 and have been using the same mechanic since new. As he is now slowing down his business soon to retire I wanted to find someone a little closer to where I actually live. Read great reviews on North Bay Bavarian, took my car there and was very impressed with the expertise and friendliness of the entire staff as well as the quality of the service. They will definitely be my go-to mechanics from this point on.
RB
RICHARD B.
BMW X3 M
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
BMW repair
Minor repairs at North Bay. In - out, hello goodbye. Fast. Great work. Reasonable and as always courteous service.
Just the best.
BR
BARBARA R.
Windsor, CA
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
ImHappy
As always North Bay Bavarian provided excellent service. I wouldn’t go anywhere else for service on my BMW.
DH
DON H.
Calistoga, CA
Audi allroad
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Great work
My car was having g a strange alarm malfunction. The team was able to trace and track down a faulty window connection and solve the issue.
EH
ERIC H.
Santa Rosa, CA
BMW 5 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
Impeccable Services
They are knowledgeable, respond promptly, and give honest recommendations. My husband has been a loyal customer.
BB
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BERNI B.
Santa Rosa, CA
BMW X3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
10
Service
I am a long time customer of North Bay Bavarian. They are professional, courteous and keep my 11 year old BMW running smoothly.
MF
MICHAEL F.
San Rafael, CA
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
10
My first experience at Northbay Bavarian was impressive!
Matt handled all of my questions and concerns quickly and efficiently. The service was provided within the time frame promised and the price was as initially quoted. I will be bringing my 07 335i in for more service and repairs in the future. I am pleased with how I was treated and look forward to establishing a solid customer to business relationship.
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