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North Bay Imports

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,491 Reviews)
92
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
92
Net Promoter Score ®

Business Details

About

North Bay Imports is conveniently located in East Windsor, Connecticut. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today. North Bay Imports is conveniently located in East Windsor, Connecticut. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today.

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(860) 627-0710

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
81 S. Main Street East Windsor, CT 06088-9745
North Bay Imports' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,491 Reviews)

KK
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KRZYSZTOF K.
Bristol, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
10
car shopping
Very nice atmosphere and service

GP
Gerald P.
East Windsor, CT
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/07/2025
verified customerVerified Customer
Category: Service
Gerald said the cost of oil change was extremely high, was shocked with price.
Recommended

DS
Daryl S.
West Springfield, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
Category: Service
Daryl said she took the vehicle to 2 different mechanics and was about to sell it.. She was recommended to this business and she says they did a great job. Her vehicle is running like brand new.
Recommended

YA
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YVONNE A.
Coventry, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
10
I am Gilbert Addo the husband of Yvonne Addo
Your service of our 2018 Audi Q5 was excellent and timely.

SC
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SHON C.
Westfield, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
10
Operations manager
Jackson and all employees have been nothing but accommodating

GB
GAIL B.
Vernon Rockville, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2025
verified customerVerified Customer
10
Audi TT Quattro
My 2002 Audi has been serviced at North Bay Imports since 2012 for good reasons: Trust, Reliability, and Competency. Most recent service required searching for and finding a specific sensor for the door which had been malfunctioning and draining my battery COMPLETELY. Both items were replaced and I drove out yesterday with a big smile on my face! John, the service manager gives you “ the right time of day”. So appreciated!

JV
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JEFFREY V.
Suffield, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2025
verified customerVerified Customer
9
60 k service
On time and all done correctly. Loaner car very helpful.

DS
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DEBBIE S.
Broad Brook, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2024
verified customerVerified Customer
10
routine maintenance
Prompt appointment and service. Technician took the time to come out and explain all findings and make future recommendations. I appreciate that!

KD
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KAREN D.
Enfield, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2024
verified customerVerified Customer
10
Service at North Bay imports
North Bay is a wonderful dealership for both sales and service. I had a small problem with my new used car and Northbay fixed it at no charge to me. Their customer service is excellent. They are a great dealership to work with.

IL
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IVAN L.
Tolland, CT
Mercedes-Benz S550
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2024
verified customerVerified Customer
10
Great customer service
I love the customer service I receive at Northbay. From the sales, Tiffany and Jackson, and the service, Idalis. They are great! I highly recommend anyone interested in purchasing a vehicle, to go there first. You will get your money’s worth. Overall best place to purchase an import.

RG
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REGINALD G.
Windsor, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2024
verified customerVerified Customer
10
Awesome
I had a very professional n family like experience I would definitely recommend them

JA
Jacob A.
Southwick, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2024
verified customerVerified Customer
Category: Service
Jacob said it was great service, and he was in and out.
Recommended

ED
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EDWARD D.
South Windsor, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2024
verified customerVerified Customer
10
Recent Service
Excellent work, staff is attentive and helpful, loaner was provided. I highly recommend this establishment.

KD
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KAREN D.
Enfield, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2024
verified customerVerified Customer
10
Always accommodating
This dealership is so pleasant to work with. They get back to you regarding any issue you might have. Very generous with what they do with a used card before they give it to you. Very thorough check and replaced anything that was even close to needing to be replaced. The people are awesome to work with. Even after the sale, if you have any issues, they are wonderful and get back to you to help you. They don’t just sell the car and leave you on your own!
I would definitely come back to them and recommend them to anyone!

GF
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GERALDINE F.
Vernon Rockville, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2024
verified customerVerified Customer
10
Oil change
Very nice mechanic and young lady at the front desk
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