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North Haven Auto Body

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(12 Reviews)
83
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
83
Net Promoter Score ®

Business Details

Categories
Contact
(203) 239-5651

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* No Time Zone Provided
281 Washington Ave --- North Haven, CT 06473-1305
North Haven Auto Body's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(12 Reviews)

JC
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Jefferson C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2024
verified customerVerified Customer
10
A streamlined process
North Haven Auto Body made the entire process easy from rental car arrangements to scheduling the repairs and ultimately getting the work completed

CM
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Cheryl M.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/20/2024
verified customerVerified Customer
8
Repairs excellent, delays not appreciated
Very friendly and pleasant staff. Unfortunately delays in original timing estimate made life more difficult including over a month in car rental.

DC
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Deborah C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2023
verified customerVerified Customer
10
Drivers side front end damage
Excellent service and repair. Looks like new! Also done within projected time with frequent text updates of progress. Very pleased with work!

KW
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Karen W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2023
verified customerVerified Customer
10
Excellent Service
I was very pleased with the service that I received. My sister came here and the service that she received I will never forget. I received that same service when I came here. I will never use any other auto body shop

JP
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2023
verified customerVerified Customer
10
Excellent service and communication
From the start, NHA was on top of things and made the ordeal less stressful by communicating clearly all the steps in the process. They even came in with their work one day earlier than expected.
Robert M. from North Haven Auto Body responded on 06/29/2023 07:02 PM

Thanks so much for trusting us in repairing your car and we appreciate the kind words more than you know! 


KM
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Kassi M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2023
verified customerVerified Customer
10
I'll never choose another auto body shop
When I had an accident a few years back, and the insurance at the time was trying to fight coverage, they personally handled speaking with them on my behalf from a professional standpoint, and their advocacy for their customers has earned them my lifelong support. They are always A++ with their customer service and my car always looks fabulous whenever I get the car back. Accidents are terrible and nerve wrecking, but at least the folks at North Haven Auto make the process of auto repair easy.
Robert M. from North Haven Auto Body responded on 05/22/2023 12:51 PM

Kassi thanks so much for letting us earn your trust. I will be sure to share this with the team !


GS
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Gregory S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2023
verified customerVerified Customer
9
Car damaged by falling tree Jan 15. Drop-off not available until March 15. Original rental car was rented for 5 days per Enterprise in consultation with Amica and North Haven Autobody. Extended until pick-up on Marc 28.
See above.
Robert M. from North Haven Auto Body responded on 05/22/2023 12:57 PM

Greg thanks for choosing us to repair your Subaru. the time frame was extended some due to more operations that needed to be performed per Subaru repair procedures. The long way is sometimes the short way to reach the desired and required results. Any questions feel free to reach out


PD
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Pedro D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2023
verified customerVerified Customer
10
Excellent service
the entire process seamless.

DG
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David G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2023
verified customerVerified Customer
10
David G.
Michelle and Rich made the entire process seamless. Level of text communication was flawless during the repair process in helping to keep me informed on a daily basis. The car was ready on time as promised and looked like new. Nice work!

DS
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Debra S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2022
verified customerVerified Customer
10
Excellent service.
Service was excellent

KK
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Kathleen K.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2022
verified customerVerified Customer
10
Great service
Christine and Michelle make the whole process, from insurance to completion, so easy to work with NHAB. Communication at its best
The quality of work and expertise of the body shop is top notch. Car came back like brand new.

CW
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Candice W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2022
verified customerVerified Customer
10
The Best Place for Restorations or Repairs
Great experience from scheduling to pick up. The coordinators are extremely professional and friendly - convenient and consistent communication.The quality of work is unmatched with excellent attention to detail - not only was the car repair but beautifully detailed. My coworkers commented that it looked like a brand new car. I only trust the care of my car with this team.

Displaying all 12 Review
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