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North Smithfield Automotive Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,090 Reviews)
93
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
93
Net Promoter Score ®

Business Details

About

North Smithfield Automotive Center is family-owned and operated by Michael H. McAlister and Mary Anne McAlister. Michael opened the shop to provide a valuable service that people need and to help others. Today, we are a very busy auto repair shop, with Michael, Mary Anne, and their daughter all behind the counter. Auto repair has been a North Smithfield Automotive Center is family-owned and operated by Michael H. McAlister and Mary Anne McAlister. Michael opened the shop to provide a valuable service that people need and to help others. Today, we are a very busy auto repair shop, with Michael, Mary Anne, and their daughter all behind the counter. Auto repair has been a daily part of the McAlister family’s lives for two generations. ...more

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(401) 769-2525

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
106 Greenville Rd North Smithfield, RI 02896-7508
North Smithfield Automotive Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,090 Reviews)

GC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Experience
I called for my daughter who is a college student. Everyone I dealt with was very courteous, professional and polite. Service was done in a timely manner. Excellent communication throughout the process.

Verified Customer
Woonsocket, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Car Inspection
Was in and out 35min and they gave recommendations for little up coming vehicle fixes like tire rotation. Excellent experience.

BC
BRUCE C.
Johnston, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Great Service
Mike & His Team At North Smithfield Automotive Center Are The Best. Along With Myself & I've Had My Friend's Go There Have Been Completely Satisfied. They Completely Check Your Vehicle & Make Sure You're Aware Of What They Not Only Fix But What May Need Attention.
Christine G. from North Smithfield Automotive Center responded on 03/28/2025 04:53 AM

Thank you, Bruce. We want to make suer our customers are prepared and have the full picture of what their vehicles may need coming down the road. We appreciate you.


DT
DAHLIA T.
North Smithfield, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Excellent service
Easy scheduling, quick service, lovely staff!
Christine G. from North Smithfield Automotive Center responded on 03/24/2025 07:16 AM

Thank you for coming in today!


RD
ROBERT D.
North Smithfield, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
8
Gmc
No words
Christine G. from North Smithfield Automotive Center responded on 03/20/2025 12:18 PM

We will see you next week!


EB
ELLEN B.
Slatersville, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Inspection service
People were so friendly! Quick and efficient !
Christine G. from North Smithfield Automotive Center responded on 03/18/2025 11:20 AM

Thank you so much! It was so nice to meet you. We hope to see you again!


JS
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JEAN S.
Woonsocket, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Excellent service just had my Subaru clutch done ✔️
It's a wonderful family business with a friendly atmosphere ..
Christine G. from North Smithfield Automotive Center responded on 03/14/2025 10:12 AM

As always, we thank you! We will keep that Outback running for you!


LB
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LORI B.
North Smithfield, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Another wonderful experience
Thank you to Mike and his staff for another successful experience with my auto. The staff here is so well knowledgeable and friendly!! Love coming here for all my auto needs!
Christine G. from North Smithfield Automotive Center responded on 03/13/2025 12:51 PM

You are the best! You are always so kind. We truly appreciate that you continue to choose us. Thank you.


SL
SAYSAMONE L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Quick and friendly service
State Inspection was less than 30 mins wait.
They were efficient and friendly.
Christine G. from North Smithfield Automotive Center responded on 03/13/2025 06:50 AM

Thank you for coming to us for your State Inpsection. We hope to see you again.


JD
JUSTIN D.
North Smithfield, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
NSAC Go above and beyond
The team at NSAC continue to go above and beyond with their dedication to customer service, quality work, and overall performance.
Our three vehicles are in excellent shape because of NSAC.
Christine G. from North Smithfield Automotive Center responded on 03/12/2025 05:01 AM

Thank you, Justin. We are happy you were referred to us and that we had the opportunity to earn your business! 


Verified Customer
Woonsocket, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2025
verified customerVerified Customer
10
Excellent service
Me and my family have been going here for years! Always friendly, prompt, and explain step by step your cars needs. No stress, peace of mind that you are receiving quality car care.
Christine G. from North Smithfield Automotive Center responded on 03/10/2025 04:56 AM

Thank you. We are thankful that you continue to choose us and are pleased with your service.


RB
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RICK B.
Lincoln, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Great service center.
Friendly, responsible, accommodating and capable staff. Service and repairs always done properly and with care.
Christine G. from North Smithfield Automotive Center responded on 03/07/2025 11:04 AM

Thank you, Rick. It was nice to see you again. 


Verified Customer
North Smithfield, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
9
Quick service on two vehicles.in&out
Mike and the crew are there game @the shop, two vehicles 🚗 for service, back to back. Awesome guys !!
Christine G. from North Smithfield Automotive Center responded on 03/05/2025 04:54 AM

Thank you, we appreciate you.


RR
RICHARD R.
Forestdale, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
R.i. inspection sticker
Very friendly staff and quick service.
Christine G. from North Smithfield Automotive Center responded on 03/05/2025 04:54 AM

Thank you.


JS
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JEAN S.
Woonsocket, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
Excellent service
My car loves this place!
Keep up the great work
Christine G. from North Smithfield Automotive Center responded on 02/28/2025 09:00 AM

It sure does! Thank you, Jean. 

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